VMware Cloud Services Functionality Issue
Incident Report for VMware Cloud Services
Resolved
The VMware engineering team identified the root cause and applied the fix. All VMware Cloud Services are fully operational and working as expected. This is the final notification for this incident.

Start Time: October 03, 2020, 23:42 UTC
End Time: October 04, 2020, 01:54 UTC

Impact: None
Posted Oct 04, 2020 - 02:20 UTC
Update
VMware engineers continues to make progress to mitigate the functionality issue for VMware Cloud Services. Further updates will be provided within the next hour.

Start Time: October 03, 2020 23:42 UTC
End Time: N/A

Impact : User might observe functionality issue with accessing VMware Cloud services. There is no impact to existing workload.
Posted Oct 04, 2020 - 01:51 UTC
Update
VMware Engineering team have observed an issue with Cloud Services functionality and are actively working on restoring the same. Further updates will be provided within the next hour.

Start Time: October 03, 2020 23:42 UTC
End Time: N/A

Impact : User might observe functionality issue with accessing VMware Cloud services. There is no impact to existing workload.
Posted Oct 04, 2020 - 01:13 UTC
Update
VMware Cloud services is having functionality issue. VMware engineering team is working to isolate the problem and resolve it at the earliest. More updates will be provided as available.

Start Time: October 03, 2020 23:42 UTC
End Time: N/A

Impact : User might observe functionality issue with accessing VMware Cloud services. There is no impact to existing workload.
Posted Oct 04, 2020 - 00:43 UTC
Update
VMware engineers are working to isolate and mitigate the problem at the earliest. More updates will be provided as available.

Start Time: October 03, 2020 23:42 UTC
End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.
Posted Oct 04, 2020 - 00:20 UTC
Investigating
VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: October 03, 2020 23:42 UTC
End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.
Posted Oct 04, 2020 - 00:10 UTC
This incident affected: VMware Cloud on AWS (VMware Cloud on AWS), VMware vRealize Automation Cloud (VMware Cloud Assembly, VMware Code Stream, VMware Service Broker), VMware Tanzu (VMware Tanzu Application Catalog, VMware Tanzu Mission Control, VMware Tanzu Service Mesh), VMware Cloud Services Console, VMware vRealize Log Insight Cloud, VMware Cloud Marketplace, VMware Cloud Provider Hub, VMware Skyline, VMware Secure State, VMware Learning Platform, VMware vCloud Usage Insight, VMware vRealize Operations Cloud, VMware vRealize Network Insight Cloud, and VMware Cloud on Dell EMC (VMware Cloud on Dell EMC).