All Systems Operational
VMware Cloud on AWS   ? Operational
VMware Discovery   ? Operational
VMware Cost Insight   ? Operational
VMware Network Insight   ? Operational
VMware AppDefense   ? Operational
VMware Log Intelligence   ? Operational
VMware Kubernetes Engine   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018
Resolved - This issue is resolved.

Start Time: July 20, 2018 12:25 AM UTC
End Time: July 20, 2018 12:47 AM UTC
Jul 20, 00:49 UTC
Investigating - VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: July 20, 2018 12:25 AM UTC
End Time: N/A

Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Jul 20, 00:34 UTC
Jul 19, 2018
Resolved - VMWare engineers have resolved the issue that was impacting VMware Cloud Services access from India.

Impact: None

Start Time: July 19, 2018 11:30 AM UTC
End Time: July 19, 2018 12:53 PM UTC
Jul 19, 12:58 UTC
Update - We are continuing to investigate this issue.
Jul 19, 12:28 UTC
Investigating - Access to VMware Cloud Services from India may be impacted. Users in India may not be able to access the consoles for VMware Cloud Services. Our engineers are investigating and we will provide additional updates as available.

Start Time: July 19, 2018 11:30 AM UTC
End Time: N/A

Impact: Consoles for VMware Cloud Services are inaccessible from India location. Existing workloads are not impacted.
Jul 19, 12:24 UTC
Resolved - VMware engineers have resolved the issue and all services are Operational.

Start Time: July 19, 2018 02:45 AM UTC
End Time: July 19, 2018 03:03 AM UTC
Jul 19, 03:12 UTC
Investigating - VMware Log Intelligence Service is experiencing Performance Degradation issue. We are currently investigating the cause and will provide an update as soon as possible.

Start Time: July 19, 2018 02:45 AM UTC
End Time: N/A

Impact: User may experience slow or unresponsive service.
Jul 19, 02:51 UTC
Completed - The scheduled maintenance has been completed.
Jul 19, 02:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 00:31 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : July 19, 2018 12:30 AM UTC
End : July 19, 2018 03:30 AM UTC
Duration: 180 minutes

Impact: User may not be able to access the service or may experience trouble while accessing the service.
Jul 18, 22:45 UTC
Jul 18, 2018
Completed - The scheduled maintenance has been completed.
Jul 18, 01:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 00:37 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing maintenance on the service.

Start : July 18, 2018 12:30 AM UTC
End : July 18, 2018 03:30 AM UTC
Duration: 180 minutes

Impact: During this maintenance, All tasks will be paused for 15 to 20 minutes. Customers will be able to trigger new tasks. The VMware Cloud on AWS UI may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not expected to impact
Jul 17, 20:57 UTC
Jul 17, 2018
Resolved - This issue is resolved.
Jul 17, 00:41 UTC
Investigating - DNS resolution fails within newly create clusters". Teams are actively investigating. We will keep you posted with updates on this.

Start Time: July 17, 2018 12:20 AM UTC
End Time: N/A

Impact: DNS resolution fails within newly create clusters, existing clusters are expected to work fine.
Jul 17, 00:33 UTC
Jul 16, 2018

No incidents reported.

Jul 15, 2018
Completed - The scheduled maintenance has been completed.
Jul 15, 07:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 07:12 UTC
Scheduled - Please be advised that our VMware Cloud Service team will be performing maintenance on the backend Service as part of planned scheduled upgrade. This maintenance does not affect the VMware cloud services

Start : July 15, 2018 07:00 AM UTC
End : July 15, 2018 08:00 AM UTC
Duration: 60 minutes

Impact: During the maintenance window, SLC (Service Lifecycle) APIs will not be available. Users will not be able to onboard services to their orgs or create new subscriptions. Accessing service console pages will yield a maintenance notification. Users will still be able to login and interact with VMware cloud services.
Jul 9, 16:53 UTC
Resolved - VMWare engineers have resolved the issue that was impacting VMware Cloud Services login functionality.

Impact: None

Start Time: July 15, 2018 04:55 AM UTC
End Time: July 15, 2018 05:46 AM UTC
Jul 15, 06:08 UTC
Monitoring - VMware engineers have resolved the issue that was impacting VMware Cloud Services login functionality and will continue to monitor the services.

Impact: none

Start Time: July 15, 2018 04:55 AM UTC
End Time: N/A
Jul 15, 05:47 UTC
Investigating - VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: July 15, 2018 04:55 AM UTC
End Time: N/A

Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Jul 15, 05:01 UTC
Jul 14, 2018
Completed - The scheduled maintenance has been completed.
Jul 14, 23:33 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:27 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : July 14, 2018 10:00 PM UTC
End : July 15, 2018 01:30 AM UTC
Duration: 210 minutes

Impact: User may not be able to access the service or may experience trouble while accessing the service.
Jul 14, 21:42 UTC
Resolved - VMWare engineers have resolved the issue that was impacting VMware Cloud Services login functionality.

Impact: None

Start Time: July 14, 2018 06:20 AM UTC
End Time: July 14, 2018 08:55 AM UTC
Jul 14, 09:00 UTC
Monitoring - VMware engineers have resolved the issue that was impacting VMware Cloud Services login functionality and will continue to monitor the services.

Start Time: July 14, 2018 06:20 AM UTC
End Time: NA
Jul 14, 08:25 UTC
Update - We are currently experiencing issues when attempting to login to the consoles of all VMware Cloud Services. The issue is being investigated by our engineers and updates will be provided as soon as possible.

Impact: Users are unable to login to the consoles of our VMware Cloud Services. Existing workloads are not impacted.

Start Time: July 14, 2018 06:20 AM UTC
End Time: NA
Jul 14, 07:17 UTC
Investigating - Customers may experience issues when accessing VMware cloud services from console.cloud.vmware.com, The issue is being investigated by our VMware engineers and updates will be provided as soon as possible.
Jul 14, 07:09 UTC
Completed - Scheduled maintenance is now completed.
Jul 14, 01:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 00:37 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : July 14, 2018 12:30 AM UTC
End : July 14, 2018 03:30 AM UTC
Duration: 180 minutes

Impact: User may not be able to access the service or may experience trouble while accessing the service.
Jul 13, 23:15 UTC
Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - VMware Kubernetes Engineers have verified the full functionality. This issue is resolved now.

Start Time: July 12, 2018 11:20 AM UTC
End Time: July 12, 2018 13:30 PM UTC

Impact: None
Jul 12, 13:48 UTC
Monitoring - VMware Kubernetes Engineers have resolved the issue and are verifying full functionality. We will continue to monitor and provide updates as they become available

Start Time: July 12, 2018 11:20 AM UTC
End Time: July 12, 2018 13:30 PM UTC

Impact: None
Jul 12, 13:38 UTC
Update - VMware Kubernetes Engine Service is experiencing a Cluster Creation/Deletion issue due to DNS Propagation issues. Our engineers are currently investigating the issue and will provide an update as soon as possible.

Start Time: July 12, 2018 11:20 AM UTC
End Time: N/A

Impact: Users may not be able to create/delete cluster. Existing workloads and console login is not impacted.
Jul 12, 13:23 UTC
Investigating - VMware Kubernetes Engine Service is experiencing a Cluster creation issue. Our engineers are currently investigating the issue and will provide an update as soon as possible.

Start Time: July 12, 2018 11:20 AM UTC
End Time: N/A

Impact: Users may not be able to create cluster. Existing workload and console login is not impacted
Jul 12, 12:31 UTC
Completed - Scheduled maintenance is now completed.
Jul 12, 09:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 08:44 UTC
Scheduled - Please be advised that VMware AppDefense Team will be performing maintenance on the Service.

Start : July 12, 2018 08:40 AM UTC
End : July 12, 2018 09:10 AM UTC
Duration: 30 minutes

Impact: During this maintenance, Users may experience service disruption.
Jul 12, 08:38 UTC
Jul 11, 2018
Completed - Scheduled maintenance is now completed.
Jul 11, 23:52 UTC
Update - Maintenance window has extended by 1 hour from now. We will keep you posted with further updates on this.
Jul 11, 23:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:04 UTC
Scheduled - Please be advised that VMware Log Intelligence team will be performing a K8 cluster upgrade from 1.5 to 1.9 version, during the window services will be completely unavailable.

Start : July 11, 2018 06:00 PM UTC
End : July 11, 2018 11:00 PM UTC
Duration: 300 minutes

Impact: All Log Intelligence services are affected.
Jul 10, 22:58 UTC
Completed - The Scheduled maintenance is now completed.
Jul 11, 01:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:35 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing maintenance on the service.

Start : July 11, 2018 12:30 AM UTC
End : July 11, 2018 02:30 AM UTC
Duration: 120 minutes

Impact: During this maintenance, All tasks will be paused for 15 to 20 minutes. Customers will be able to trigger new tasks. The VMware Cloud on AWS UI may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not expected to impact
Jul 10, 19:27 UTC
Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.