VMware Cloud Services Status

All Systems Operational

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Additional VMware Status Pages:
Workspace ONE Status Page | Cloud Services Federal Public Status Page | Workspace ONE Access Public Status Page

VMware Cloud Services Console Operational

VMware Cloud on AWS Operational

DRaaS Operational

HCX Operational

VMware Cloud on Dell EMC Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Tokyo) Operational

Asia Pacific (Seoul) Operational

Canada (Central) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Paris) Operational

Europe (Frankfurt) Operational

South America (São Paulo) Operational

Stockholm Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (N. California) Operational

US West (Oregon) Operational

VMware Tanzu Operational

VMware Tanzu Application Catalog Operational

VMware Tanzu Mission Control Operational

VMware Tanzu Service Mesh Operational

VMware SD-WAN by VeloCloud Operational

VMware SD-WAN Orchestrators Operational

VMware SD-WAN Gateways Operational

VMware vRealize Log Insight Cloud Operational

VMware vRealize Automation Cloud Operational

VMware Cloud Assembly Operational

VMware Code Stream Operational

VMware Service Broker Operational

VMware AppDefense Operational

VMware Cloud Marketplace Operational

VMware Cloud Provider Hub Operational

VMware Cloud Director service Operational

VMware Hybrid Cloud Extension (HCX) Operational

VMware Skyline Operational

VMware Secure State Operational

VMware Learning Platform Operational

VMware Technology Partner Hub Operational

VMware Marketplace Operational

VMware vCloud Usage Insight Operational

VMware vRealize Operations Cloud Operational

VMware vRealize Network Insight Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

VMware Cloud Services Availability Issue

Resolved - VMware Cloud services have remained stable over the monitoring period. This issue is resolved and there will be no further notification.

Start Time: August 07, 2020 16:29 UTC
End Time: August 07, 2020 16:41 UTC
Aug 7, 21:05 UTC

Monitoring - VMware Cloud services have recovered and will be monitored for stability. Additional updates will be provided as available.

Start Time: August 07, 2020 16:29 UTC
End Time: August 07, 2020 16:41 UTC

Impact: No Impact
Aug 7, 16:57 UTC

Investigating - VMware Cloud Services is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: August 07, 2020 16:29 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Aug 7, 16:35 UTC

Aug 6, 2020

No incidents reported.

Aug 5, 2020

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 15:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 15:00 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 05, 2020 15:00 UTC
End Time: August 05, 2020 16:00 UTC
Duration: 60 minutes

Impact: During this maintenance, User Interface may be affected and log ingestion may be delayed.
Aug 4, 14:27 UTC

Aug 4, 2020

VMware Tanzu Mission Control Functionality Issue - Asia Pacific Region

Resolved - VMware engineering team has identified the issue and applied a fix which restored the service. VMware Tanzu Mission Control Service is fully functional and working as expected. This is the final notification for this incident.

Start Time: August 04, 2020, 11:30 UTC
End Time: August 04, 2020, 12:01 UTC

Impact: No Impact
Aug 4, 12:36 UTC

Update - The VMware Engineering team is currently working towards fixing the issue at the earliest. More updates shall be provided within 1 hour.

Start Time: August 04, 2020, 11:30 UTC
End Time: N/A

Impact: Users may experience issues while provisioning the clusters in the Asia Pacific Region.
Aug 4, 12:08 UTC

Investigating - VMware Tanzu Mission Control is experiencing Functionality issues in the Asia Pacific region. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: August 04, 2020, 11:30 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact on existing workloads.
Aug 4, 11:42 UTC

VMware Cloud Services Functionality Issue

Resolved - VMware Cloud Services is fully operational. There is no impact on services. This is the final notification for this incident.

Start Time: August 04, 2020 10:49 UTC
End Time: August 04, 2020 10:50 UTC

Impact: None
Aug 4, 11:13 UTC

Investigating - VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: August 04, 2020 10:49 UTC
End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.
Aug 4, 10:57 UTC

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

VMware Cloud Director - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 1, 22:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 21:33 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 01, 2020 21:30 UTC
End Time: August 01, 2020 22:30 UTC
Duration: 60 minutes

Impact: No Impact is expected.
Aug 1, 21:05 UTC

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

Increased API Error rates on US East (N. Virginia) region for VMware cloud on AWS

Resolved - The issue with increased API Error rates on a single Availability Zone in US East (N. Virginia) has been resolved. This is the final notification for the incident.

Start Time: July 29, 2020 13:40 UTC
End Time: July 29, 2020 17:52 UTC

Impact: None
Jul 29, 18:08 UTC

Identified - VMware engineering team continues to make further progress on mitigating the impact. More updates shall be provided as available.

Start Time: July 29, 2020 13:40 UTC
End Time: N/A

Impact: Users might observe intermittent failure to add host, add cluster and add new SDDCs. There is no impact on existing workload.
Jul 29, 15:06 UTC

Investigating - VMware engineering team is currently observing increased API Error rates on a single Availability Zone in US East (N. Virginia). We have identified the cause of the issue and working towards resolving the same. More updates shall be provided as available.

Start Time: July 29, 2020 13:40 UTC
End Time: N/A

Impact: Users might observe intermittent failure to add host, add cluster and add new SDDCs. There is no impact on existing workload.
Jul 29, 14:40 UTC

VMware Cloud Director Service Upgrade - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 16:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 15:19 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 29, 2020 15:00 UTC
End Time: July 29, 2020 16:30 UTC
Duration: 90 minutes

Impact: No impact to deployed instances. Services may be briefly unavailable during upgrade.
Jul 28, 22:19 UTC

Jul 28, 2020

DNS resolution issue on single Availability Zone in the US-EAST-1 Region.

Resolved - The issues with DNS resolution on a single Availability Zone in the US-EAST-1 region has been resolved. This is the final notification for the incident.

Start Time: July 28, 2020 09:21 UTC
End Time: July 28, 2020 11:37 UTC

Impact: Users leveraging the DNS service on a single Availability Zone in the US-EAST-1 region may have observed the DNS resolution failures. Currently, there is no impact.
Jul 28, 11:59 UTC

Investigating - VMware engineering team is observing increased DNS resolution error in a single Availability Zone of the US-EAST-1 region. Please raise a support ticket if you are experiencing issues in this region. More updates shall be provided as available.

Start Time: July 28, 2020 09:21 UTC
End Time: N/A

Impact: Under assessment
Jul 28, 10:46 UTC