All Systems Operational
VMware Cloud Services Console Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
DRaaS Operational
HCX Operational
VMware Cloud on AWS SDDC Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
Europe (Frankfurt) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Seoul) Operational
South America (São Paulo) Operational
Canada (Central) Operational
Stockholm Operational
VMware Cloud on Dell EMC Operational
VMware Cloud on Dell EMC Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Service Broker ? Operational
VMware Code Stream ? Operational
VMware SD-WAN by VeloCloud Operational
VMware SD-WAN Orchestrators Operational
VMware SD-WAN Gateways Operational
VMware AppDefense ? Operational
VMware vRealize Log Insight Cloud ? Operational
VMware vRealize Network Insight Cloud ? Operational
VMware Cloud PKS ? Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
VMware Skyline Operational
VMware Learning Platform Operational
VMware Pulse IoT Center Operational
VMware Secure State Operational
VMware Cloud Marketplace Operational
VMware vCloud Usage Insight Operational
VMware Cloud Provider Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Completed - The scheduled maintenance has been completed.
Jan 16, 06:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 02:32 UTC
Scheduled - The Network Insight service is being upgraded for a better experience to users. As part of this activity, the service will be briefly unavailable.

Start Time: January 16, 2020 02:30 UTC
End Time: January 16, 2020 06:30 UTC
Duration: 240 minutes

Impact: During the maintenance window, Network Insight service may not be available for a brief period of time.
Jan 15, 14:22 UTC
Jan 15, 2020
Resolved - VMware Cloud Services are completely operational. This incident stands resolved.

Start Time: January 15, 2020 09:20 UTC
End Time: January 15, 2020 10:33 UTC

Impact: None
Jan 15, 10:49 UTC
Identified - VMware Engineering have identified the cause of the issue and are working towards a fix. Further updates will be provided within the next hour.

Start Time: January 15, 2020 09:20 UTC
End Time: N/A

Impact: Users may not be able to access the service intermittently or may experience intermittent trouble while accessing the service. We do not expect an impact to existing workloads.
Jan 15, 10:24 UTC
Investigating - VMware Engineering are observing an issue with the VMware Cloud Services functionality and are working towards service restoration. Further updates will be provided within the next hour.

Start Time: January 15, 2020 09:20 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads
Jan 15, 10:00 UTC
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020
Resolved - VMware Engineering has mitigated the issue. This incident stands resolved.

Start Time: January 07, 2020 13:07 UTC
End Time: January 07, 2020 14:08 UTC

Impact: None
Jan 7, 14:41 UTC
Update - VMware Engineering are investigating the issue and we will provide additional updates within the next hour.

Start Time: January 07, 2020 13:07 UTC
End Time: N/A

Impact: Intermittent issues with console login and below functionalities of our VMware Cloud Services:
Filing a Support Request.
Registering a Credit Card.
Accessing Commit Contracts.

We do not expect an impact on existing workloads
Jan 7, 13:54 UTC
Investigating - VMware Cloud Services is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible

Start Time: January 07, 2020 13:07 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads
Jan 7, 13:36 UTC
Jan 6, 2020
Resolved - VMware Cloud Services on AWS is completely operational in Asia Pacific(Tokyo) region. This incident is resolved.

Start Time: January 06, 2020 15:00 UTC
End Time: January 06, 2020 15:40 UTC

Impact: None
Jan 6, 16:04 UTC
Investigating - VMware Cloud on AWS might experience issues while deploying new SDDC in Asia Pacific(Tokyo). Team is actively investigating the issue. Next update shall be provided within 24 hours.

Start Time: January 06, 2020 15:00 UTC
End Time: N/A

Impact: SDDC deployments and cluster/host adds may fail. We do not expect an impact on existing workloads.
Jan 6, 15:36 UTC
Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.