All Systems Operational
VMware Cloud on AWS   ? Operational
VMware Network Insight   ? Operational
VMware AppDefense   ? Operational
VMware Log Intelligence   ? Operational
VMware Kubernetes Engine   ? Operational
VMware Hybrid Cloud Extension (HCX)   ? Operational
VMware Cloud Assembly   ? Operational
VMware Code Stream   ? Operational
VMware Service Broker   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised that the VMware Cloud Assembly team will be performing maintenance on Blueprint service during the following period.

Start : December 17, 2018 10:00 PM UTC
End : December 17, 2018 11:00 PM UTC
Duration: 60 minutes

Impact: The Cloud Assembly Blueprinting service will be unavailable. Existing workloads will not be impacted, but you will be unable to deploy new workloads from either Cloud Assembly or Service Broker. Viewing and editing Blueprints will also not be possible during this time.
Posted on Dec 14, 01:16 UTC
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018
Completed - The scheduled maintenance has been completed.
Dec 13, 02:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 02:02 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 13, 2018 01:45 AM UTC
End : December 13, 2018 04:00 AM UTC
Duration: 135 minutes

Impact: Service may not be available during the maintenance window. We do not expect an impact to existing workloads.
Dec 13, 01:29 UTC
Dec 12, 2018

No incidents reported.

Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 17:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 17:00 UTC
Scheduled - Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 11, 2018 05:00 PM UTC
End : December 11, 2018 05:30 PM UTC
Duration: 30 minutes

Impact: Service may not be available during the maintenance window. We do not expect an impact to existing workloads.
Dec 11, 16:40 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 05:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 02:42 UTC
Update - Schedule maintenance has been postponed by 1 hour, 2:30AM UTC
Dec 11, 01:30 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 11, 2018 01:30 AM UTC
End : December 11, 2018 04:30 AM UTC
Duration: 180 minutes

Impact: Service may not be available during the maintenance window. We do not expect an impact to existing workloads.
Dec 10, 23:31 UTC
Dec 10, 2018

No incidents reported.

Dec 9, 2018
Completed - The scheduled maintenance has been completed.
Dec 9, 16:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 15:03 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.Logging into VMware Cloud services is not impacted.

Start : December 09, 2018 03:00 PM UTC
End : December 09, 2018 04:00 PM UTC
Duration: 60 minutes

Impact: User logging into the VMware Cloud Services will not be impacted. Some of the functionality may have limited availability or experience issues while using it. Existing workloads are not expected to be impacted
Dec 3, 13:55 UTC
Resolved - VMware Cloud Services console login intermittent issue has been resolved. The incident has been resolved.

Start Time: December 09, 2018 15:10 PM UTC
End Time: December 09, 2018 15:25 PM UTC

Impact: None.
Dec 9, 16:14 UTC
Monitoring - VMware Cloud Services console login intermittent issue has been resolved. Users should not experience issues logging into the consoles of our VMware Cloud Services. We will monitor to insure stability.

Start Time: December 09, 2018 15:10 PM UTC
End Time: December 09, 2018 15:25 PM UTC

Impact: As we continue to monitor the services, there is no impact logging into the consoles of our VMware Cloud Services. No impact to existing workloads as well.
Dec 9, 15:51 UTC
Update - VMware Cloud Services are recovering. We are verifying full console login functionality. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: December 09, 2018 15:10 PM UTC
End Time: N/A

Impact: Users may not be able to intermittently login to the consoles of our VMware Cloud Services. We do not expect an impact to existing workloads.
Dec 9, 15:42 UTC
Investigating - VMware Cloud Services are experiencing intermittent console login issues. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: December 09, 2018 15:10 PM UTC
End Time: N/A

Impact: Users may not be able to login to the consoles of our VMware Cloud Services. We do not expect an impact to existing workloads.
Dec 9, 15:33 UTC
Completed - The scheduled maintenance has been completed.
Dec 9, 10:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 10:01 UTC
Update - This maintenance activity has been postponed. Below are the new schedule details -

Start : December 09, 2018 10:00 AM UTC
End : December 09, 2018 10:30 AM UTC
Duration: 30 minutes
Dec 9, 06:06 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.Logging into VMware Cloud services is not impacted.

Start : December 09, 2018 06:00 AM UTC
End : December 09, 2018 06:30 AM UTC
Duration: 30 minutes

Impact: User logging into the VMware Cloud Services will not be impacted. Some of the functionality may have limited availability or experience issues while using it. Existing workloads are not expected to be impacted.
Dec 3, 13:52 UTC
Dec 8, 2018
Completed - The scheduled maintenance has been completed.
Dec 8, 12:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 11:34 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Logging into VMware Cloud services is not impacted.

Start : December 08, 2018 11:30 AM UTC
End : December 08, 2018 12:00 PM UTC
Duration: 30 minutes

Impact: User logging into the VMware Cloud Services will not be impacted. Some of the functionality may have limited availability or experience issues while using it. Existing workloads are not expected to be impacted.
Dec 3, 13:49 UTC
Completed - The scheduled maintenance has been completed.
Dec 8, 09:35 UTC
Update - The team is seeing issues with some of the services and narrowed down the cause. They are working towards the fix. The maintenance window is extended by 15 more minutes.
Dec 8, 08:34 UTC
Update - This maintenance is extended by 30 minutes.
Dec 8, 08:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 06:01 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Logging into VMware Cloud services is not impacted.

Start : December 08, 2018 06:00 AM UTC
End : December 08, 2018 08:00 AM UTC
Duration: 120 minutes

Impact: User logging into the VMware Cloud Services will not be impacted. Some of the functionality may have limited availability or experience issues while using it. Existing workloads are not expected to be impacted.
Dec 3, 13:40 UTC
Completed - The scheduled maintenance has been completed.
Dec 8, 02:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 01:34 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 08, 2018 01:30 AM UTC
End : December 08, 2018 04:30 AM UTC
Duration: 180 minutes

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 7, 21:37 UTC
Resolved - Our VMware Cloud on AWS engineers have completed the validation effort. The network issues with SDDCs using NSX-T with Direct Connect have been remediated and the incident is now resolved.

Start Time: December 07, 2018 02:00 PM UTC
End Time: December 07, 2018 08:07 PM UTC

Impact: None
Dec 8, 01:32 UTC
Update - The network issues with SDDCs using NSX-T with Direct Connect have been remediated. Our VMware Cloud on AWS engineers will validate and monitor the service over the next 12 hours to ensure no other related issues exist. We will update once validation/monitoring is complete.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: No impact expected as we validate and monitor full service functionality.
Dec 7, 23:37 UTC
Update - The network issues with SDDCs using NSX-T with Direct Connect have been remediated. Our VMware Cloud on AWS engineers will validate and monitor the service over the next 12 hours to ensure no other related issues exist. We will update once validation/monitoring is complete.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: No impact expected as we validate and monitor full service functionality.
Dec 7, 23:18 UTC
Monitoring - The network issues with SDDCs using NSX-T with Direct Connect have been remediated. Our VMware Cloud on AWS engineers will validate and monitor the service over the next 12 hours to ensure no other related issues exist. We will update once validation/monitoring is complete.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: No impact expected as we validate and monitor full service functionality.
Dec 7, 23:11 UTC
Update - Users may experience network issues with SDDCs using NSX-T with Direct Connect. Our VMware Cloud on AWS engineers have isolated the issue to SDDCs using NSX-T with Direct Connect. The remediation actions in production are still in progress. Please contact Global Support Services if you are experiencing an issue. Additional updates will be provided as soon as possible.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: Users may experience networking issues with SDDCs using NSX-T with Direct Connect.
Dec 7, 20:57 UTC
Update - Users may experience network issues with SDDCs using NSX-T with Direct Connect. Our VMware Cloud on AWS engineers have isolated the issue to SDDCs using NSX-T with Direct Connect. The remediation actions in production continues. Please contact Global Support Services if you are experiencing an issue. Additional updates will be provided as soon as possible.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: Users may experience networking issues with SDDCs using NSX-T with Direct Connect.
Dec 7, 19:52 UTC
Update - Users may experience network issues with SDDCs using NSX-T with Direct Connect. Our VMware Cloud on AWS engineers have isolated the issue to SDDCs using NSX-T with Direct Connect. The remediation actions in production continues. Please contact Global Support Services if you are experiencing an issue. Additional updates will be provided as soon as possible.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: Users may experience networking issues with SDDCs using NSX-T with Direct Connect.
Dec 7, 18:56 UTC
Update - Users may experience network issues with SDDCs using NSX-T with Direct Connect. Our VMware Cloud on AWS engineers have isolated the issue to SDDCs using NSX-T with Direct Connect. The team has initiated the remediation actions in production. Please contact Global Support Services if you are experiencing an issue. Additional updates will be provided as soon as possible.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: Users may experience networking issues with SDDCs using NSX-T with Direct Connect.
Dec 7, 17:48 UTC
Identified - Users may experience network issues with SDDCs using NSX-T with Direct Connect. Our VMware Cloud on AWS engineers have isolated the issue to SDDCs using NSX-T with Direct Connect. The team has verified remediation actions and is working on a plan to push the fix. Please contact Global Support Services if you are experiencing an issue. Additional updates will be provided as soon as possible.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: Users may experience networking issues with SDDCs using NSX-T with Direct Connect
Dec 7, 16:43 UTC
Update - Users may experience network issues with SDDCs using NSX-T with Direct Connect. Our VMware Cloud on AWS engineers are investigating the issue and have isolated it to SDDCs using NSX-T with Direct Connect. The team is working on a remediation plan. Please contact Global Support Services if you are experiencing an issue. Additional updates will be provided as soon as possible.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: Users may experience networking issues with SDDCs using NSX-T with Direct Connect.
Dec 7, 15:40 UTC
Investigating - Users may experience network issues in SDDCs using NSX-T. Our VMware Cloud on AWS engineers are investigating the issue. Please contact Global Support Services if you are experiencing an issue. Additional updates will be provided as soon as possible.

Start Time: December 07, 2018 02:00 PM UTC
End Time: N/A

Impact: Users may experience networking issues with NSX-T SDDCs.
Dec 7, 14:44 UTC
Dec 7, 2018
Completed - This maintenance has been postponed. A new notification will be posted once the schedule is available.
Dec 7, 02:15 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 07, 2018 03:30 AM UTC
End : December 07, 2018 04:00 AM UTC
Duration: 30 minutes

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 7, 00:25 UTC
Dec 6, 2018
Resolved - VMware Cloud on AWS service experienced a brief intermittent availability issue and auto recovered. The issue briefly impacted VMware Cloud on AWS console functionality.

Start Time: December 06, 2018 12:32 AM UTC
End Time: December 06, 2018 12:45 AM UTC

Impact: None, since the service auto recovered.
Dec 6, 00:32 UTC
Dec 5, 2018
Resolved - VMware Cloud backend services is functioning properly. The incident has been resolved.

Start Time: December 05, 2018 04:00 PM UTC
End Time: December 05, 2018 05:30 PM UTC

Impact: None
Dec 5, 21:55 UTC
Monitoring - VMware Cloud backend services are recovering and users should now be able to successfully login to the consoles of our VMware Cloud Services. We will provide an update as soon as possible.

Start Time: December 05, 2018 04:00 PM UTC
End Time: December 05, 2018 05:30 PM UTC

Impact: None as we validate full functionality.
Dec 5, 17:42 UTC
Update - VMware Cloud backend services are experiencing an Availability issue causing intermittent console login issues for our VMware Cloud Services. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: December 05, 2018 04:00 PM UTC
End Time: N/A

Impact: User may not be able to access or experience trouble when logging into the the VMware Cloud Services. We do not expect an impact to existing workloads.
Dec 5, 17:33 UTC
Investigating - VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: December 05, 2018 04:00 PM UTC
End Time: N/A

Impact: User may not be able to access or experienc trouble when logging into the the VMware Cloud Services. We do not expect an impact to existing workloads.
Dec 5, 16:46 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 14:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 13:04 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 05, 2018 01:00 PM UTC
End : December 05, 2018 03:00 PM UTC
Duration: 120 minutes

Impact: Users logging into the VMware Cloud Services might be impacted. Existing workloads are not expected to be impacted.
Dec 5, 11:44 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 12:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:04 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 05, 2018 12:00 PM UTC
End : December 05, 2018 01:00 PM UTC
Duration: 60 minutes

Impact: User logging into the VMware Cloud Services will not be impacted. Some of the functionality may have limited availability or experience issues while using it. Existing workloads are not expected to be impacted.
Dec 5, 11:55 UTC
Resolved - The Incident has been resolved.

Start Time: December 05, 2018 08:15 AM UTC
End Time: December 05, 2018 09:00 AM UTC

Impact: None
Dec 5, 09:02 UTC
Investigating - VMware Log Intelligence Service is experiencing Intermittent Availability issue. We are currently investigating the issue and will provide an update as soon as possible.

Start Time: December 05, 2018 08:15 AM UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 5, 08:27 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 08:21 UTC
Update - Schedule maintenance has been extended by another 30 mins. We will keep you posted with further updates.

Start Time : December 05, 2018 06:30 AM UTC
New End Time : December 05, 2018 08:00 AM UTC
Dec 5, 07:38 UTC
Update - Schedule maintenance has been extended by 30 mins. We will keep you posted with further updates.

Start Time : December 05, 2018 06:30 AM UTC
New End Time : December 05, 2018 07:30 AM UTC
Dec 5, 07:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:30 UTC
Scheduled - Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 05, 2018 06:30 AM UTC
End : December 05, 2018 07:00 AM UTC
Duration: 30 minutes

Impact: Service may not be available during the maintenance window. We do not expect an impact to existing workloads.
Dec 5, 06:17 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 02:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 01:33 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 05, 2018 01:30 AM UTC
End : December 05, 2018 03:30 AM UTC
Duration: 120 minutes

Impact: Billing service may not be available during the maintenance window. We do not expect an impact to existing workloads.
Dec 5, 01:09 UTC
Dec 4, 2018
Resolved - VMware Cloud backend services is functioning properly. The incident has been resolved.

Start Time: December 04, 2018 06:00 AM UTC
End Time: December 04, 2018 06:25 AM UTC

Impact: None
Dec 4, 07:35 UTC
Monitoring - VMware Cloud backend services is starting to recover. We are verifying full functionality and will provide an update as soon as possible.

Start Time: December 04, 2018 06:00 AM UTC
End Time: N/A

Impact: None
Dec 4, 06:29 UTC
Investigating - VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: December 04, 2018 06:00 AM UTC
End Time: N/A

Impact: User may not be able to access or experienc trouble when logging into the the VMware Cloud Services. We do not expect an impact to existing workloads.
Dec 4, 06:15 UTC
Completed - The scheduled maintenance has been completed.
Dec 4, 02:58 UTC
Update - This maintenance window is extended till 3:30 AM UTC. We will provide updates as necessary.
Dec 4, 01:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 21:14 UTC
Scheduled - Please be advised that VMware Kubernetes Engine team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 03, 2018 09:00 PM UTC
End : December 04, 2018 12:00 AM UTC
Duration: 180 minutes

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 3, 19:29 UTC
Completed - The scheduled maintenance has been completed.
Dec 4, 02:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 01:49 UTC
Scheduled - Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 04, 2018 01:30 AM UTC
End : December 04, 2018 04:30 AM UTC
Duration: 180 minutes

Impact: Service may not be available during the maintenance window. We do not expect an impact to existing workloads.
Dec 3, 23:26 UTC
Dec 3, 2018
Completed - The scheduled maintenance has been completed.
Dec 3, 16:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 16:50 UTC
Scheduled - Please be advised that the VMware Cloud Assembly team will be performing maintenance during the following period.

Start : December 03, 2018 04:00 PM UTC
End : December 03, 2018 05:00 PM UTC
Duration: 60 minutes

Impact: The Automation Manager Role is being removed from the Cloud Assembly. This role was not associated with any specific permissions in Cloud Assembly, so its removal should have minimal impact on users who have been assigned the role. To grant users access to Cloud Assembly, assign either the Automation User Role or Automation Cloud Admin. No downtime is expected as part of this maintenance.
Nov 30, 13:34 UTC
Dec 2, 2018
Resolved - VMware Cloud backend services is functioning properly. The incident has been resolved.

Start Time: December 02, 2018 09:30 AM UTC
End Time: December 02, 2018 10:03 AM UTC

Impact: None
Dec 2, 10:46 UTC
Update - VMware Cloud backend services is starting to recover. We are verifying full functionality and will provide an update as soon as possible.

Start Time: December 02, 2018 09:30 AM UTC
End Time: N/A

Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Dec 2, 10:26 UTC
Investigating - VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Start Time: December 02, 2018 09:30 AM UTC
End Time: N/A

Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Dec 2, 09:41 UTC
Dec 1, 2018
Completed - The scheduled maintenance has been completed.
Dec 1, 21:59 UTC
Update - This maintenance has been extended by 2 more hours.
Dec 1, 19:21 UTC
Update - This maintenance has been extended by 2 hours.
New end time is December 01, 2018 06:30 PM UTC
Dec 1, 16:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 14:02 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 01, 2018 02:00 PM UTC
End : December 01, 2018 04:30 PM UTC
Duration: 150 minutes

Impact: Users may experience issues when attempting to login to the consoles of our VMware Cloud Services. Existing workloads are not expected to be impacted.
Dec 1, 00:30 UTC
Completed - The scheduled maintenance has been completed.
Dec 1, 07:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 05:04 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : December 01, 2018 05:00 AM UTC
End : December 01, 2018 07:00 AM UTC
Duration: 120 minutes

Impact: Users may experience issues when attempting to login to the consoles of our VMware Cloud Services. Existing workloads are not expected to be impacted.
Dec 1, 00:24 UTC