VMware vRealize Log Insight Cloud - Scheduled Maintenance for US region
Update - This scheduled maintenance has been extended by 90 minutes.

Start Time: September 27, 2021 07:30 UTC
End Time: September 27, 2021 10:00 UTC
Duration: 150 minutes
Sep 27, 09:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 07:32 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 27, 2021 07:30 UTC
End Time: September 27, 2021 08:30 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.

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Past Incidents
Sep 27, 2021

Unresolved incident: VMware vRealize Log Insight Cloud - Scheduled Maintenance for US region.

Sep 26, 2021

No incidents reported.

Sep 25, 2021
VMware Learning Platform - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 03:15 UTC
Scheduled - Please be advised that VMware Learning Platform engineers will be performing maintenance on the service in the following regions:
- US West (N.California) - us-west-1
- US West (Washington) - us-west-2
- Europe (Amsterdam) - eu-central-1

Start Time: September 25, 2021 03:00 UTC
End Time: September 25, 2021 07:00 UTC
Duration: 240 minutes

Impact: The lab users might not be able to access, deploy or delete a lab during maintenance hours.
Sep 22, 16:01 UTC
VMware Skyline - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 03:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 02:01 UTC
Scheduled - Please be advised that VMware Skyline engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 25, 2021 01:30 UTC
End Time: September 25, 2021 04:30 UTC
Duration: 180 minutes

Impact: Skyline Engineers will be performing upgrade of Skyline services. We do not expect any downtime during this activity.
Sep 24, 08:44 UTC
Sep 24, 2021
VMware Skyline Issue
Resolved - VMWare engineering team have completed processing the missing payloads. This incident is resolved.

Start Time: September 23, 2021 09:24 UTC
End Time: September 24, 2021 06:08 UTC

Impact: None
Sep 24, 06:31 UTC
Update - The missing payloads continue being processed. VMware Engineering team are monitoring the progress and further updates will be provided in the next 4 hours.

Start Time: September 23, 2021 09:24 UTC
End Time: N/A

Impact: Some users may see blank inventory in Skyline Advisor. All other Skyline services are available.
Sep 24, 04:24 UTC
Update - Based on the current consumption rate metrics, it was estimated that the payloads will be processed in the next 10 hours. Progress will be monitored and more updates will be provided when available.

Start Time: September 23, 2021 09:24 UTC
End Time: N/A

Impact: Some users may see blank inventory in Skyline Advisor. All other Skyline services are available.
Sep 23, 12:16 UTC
Identified - VMware Engineering was able to identify the root cause and implemented a fix. Missing payloads are being processed now, ETA 3 hours. More updates will be provided when available.

Start Time: September 23, 2021 09:24 UTC
End Time: N/A

Impact: Some users may see blank inventory in Skyline Advisor. All other Skyline services are available.
Sep 23, 10:21 UTC
Update - VMware Engineering is working on the issue with Skyline Advisor service. More updates will be provided in 30 min.

Start Time: September 23, 2021 09:24 UTC
End Time: N/A

Impact: Some users may see blank inventory in Skyline Advisor. All other Skyline services are available.
Sep 23, 09:47 UTC
Investigating - VMware Engineering is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 23, 2021 09:24 UTC
End Time: N/A

Impact: Under Assessment.
Sep 23, 09:28 UTC
Sep 23, 2021
VMware Tanzu Service Mesh - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 00:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:01 UTC
Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 22, 2021 23:00 UTC
End Time: September 23, 2021 01:00 UTC
Duration: 120 minutes

Impact: Minor outage expected.
Sep 22, 21:51 UTC
Sep 22, 2021
VMware Skyline Issue
Resolved - Skyline Service continues to be fully functional and working as expected. There will be no more updates to follow.

Start Time: September 22, 2021 15:04 UTC
End Time: September 22, 2021 16:04 UTC

Impact: None.
Sep 22, 16:28 UTC
Update - Teams continue to investigate the issue focused on VMware Skyline. Some users may see blank inventory in Skyline Advisor. All other Skyline services are available. Additional updates will be posted as they become available.

Start Time: September 22, 2021 15:04 UTC
End Time: N/A

Impact: Some users may see blank inventory in Skyline Advisor. All other Skyline services are available.
Sep 22, 15:39 UTC
Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 22, 2021 15:04 UTC
End Time: N/A

Impact: Under Assessment.
Sep 22, 15:09 UTC
VMware Cloud Director - Scheduled Maintenance - Americas
Completed - The scheduled maintenance has been completed.
Sep 22, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 11:01 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of platform upgrade in the Americas region.

Start Time: September 22, 2021 11:00 UTC
End Time: September 22, 2021 13:00 UTC
Duration: 120 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Sep 21, 16:21 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance for Brazil Region
Completed - The scheduled maintenance has been completed.
Sep 22, 11:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 10:58 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 22, 2021 11:00 UTC
End Time: September 22, 2021 12:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Sep 15, 04:26 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance for Canada Region
Completed - The scheduled maintenance has been completed.
Sep 22, 06:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:00 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 22, 2021 06:00 UTC
End Time: September 22, 2021 07:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Sep 15, 04:26 UTC
VMware Cloud Director - Scheduled Maintenance - Europe
Completed - The scheduled maintenance has been completed.
Sep 22, 02:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 02:01 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of platform upgrade in the Europe region.

Start Time: September 22, 2021 02:00 UTC
End Time: September 22, 2021 04:00 UTC
Duration: 120 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Sep 21, 16:21 UTC
Sep 21, 2021
VMware Cloud Director - Scheduled Maintenance - Asia Pacific
Completed - The scheduled maintenance has been completed.
Sep 21, 21:10 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of platform upgrade in the Asia Pacific region.

Start Time: September 21, 2021 19:00 UTC
End Time: September 21, 2021 21:00 UTC
Duration: 120 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Sep 21, 16:13 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance for Australia Region
Completed - The scheduled maintenance has been completed.
Sep 21, 11:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 11:00 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 21, 2021 11:00 UTC
End Time: September 21, 2021 12:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Sep 15, 04:25 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance for UK Region
Completed - The scheduled maintenance has been completed.
Sep 21, 06:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:02 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 21, 2021 06:00 UTC
End Time: September 21, 2021 07:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Sep 15, 04:25 UTC
Sep 20, 2021
VMware Cloud Partner Navigator - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 13:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 12:34 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 20, 2021 12:30 UTC
End Time: September 20, 2021 13:30 UTC
Duration: 60 minutes

Impact: CloudParternHub will be intermittently unavailable
Sep 20, 07:50 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance for Frankfurt Region
Completed - The scheduled maintenance has been completed.
Sep 20, 11:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 10:59 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 20, 2021 11:00 UTC
End Time: September 20, 2021 12:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Sep 15, 04:24 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance for Singapore Region
Completed - The scheduled maintenance has been completed.
Sep 20, 06:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:02 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 20, 2021 06:00 UTC
End Time: September 20, 2021 07:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Sep 15, 04:24 UTC
Sep 19, 2021
VMware Tanzu Mission Control Issue
Resolved - VMware engineering team have identified the cause of the issue and applied a fix for the same. This will be the final notification for the incident.

Start Time: September 19, 2021 03:36 UTC
End Time: September 19, 2021 03:48 UTC

Impact: None.
Sep 19, 04:39 UTC
Update - VMware engineering team observed few login failures for the Tanzu Mission Control service. Currently, we do not expect any impact on the customers. However, the VMware engineering team continues to investigate further on the same. More updates shall be provided in the next 1 hour.

Start Time: September 19, 2021 03:36 UTC
End Time: September 19, 2021 03:48 UTC

Impact: Few of the users may have observed login failures. There is no impact at the moment.
Sep 19, 04:14 UTC
Investigating - VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 19, 2021 03:36 UTC
End Time: N/A

Impact: Under Assessment.
Sep 19, 03:40 UTC
Sep 18, 2021
VMware Skyline Issue
Resolved - Skyline Service continues to be fully functional and working as expected. This is the final notification for this incident.

Start Time: September 18, 2021 18:05 UTC
End Time: September 18, 2021 20:20 UTC

Impact: None
Sep 18, 21:48 UTC
Monitoring - VMware engineering team identified the issue and implemented a fix which restored the service. Skyline Service and all the Skyline functionalities are fully operational and working as expected. More updates shall be provided within 1 hour.

Start Time: September 18, 2021 18:05 UTC
End Time: September 18, 2021 20:20 UTC

Impact: None
Sep 18, 20:36 UTC
Update - VMware engineering team continues to make progress towards restoring the service at the earliest. More updates shall be provided within 1 hour.

Start Time: September 18, 2021 18:05 UTC
End Time: N/A

Impact: Users may experience intermittent availability issues with Skyline functionalities.
Sep 18, 19:42 UTC
Identified - VMware engineering team identified an issue impacting Skyline Service and are making progress to mitigate the same at the earliest. More updates shall be provided within 1 hour.

Start Time: September 18, 2021 18:05 UTC
End Time: N/A

Impact: Users may experience intermittent availability issues with Skyline functionalities.
Sep 18, 18:44 UTC
Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 18, 2021 18:05 UTC
End Time: N/A

Impact: Under Assessment.
Sep 18, 18:07 UTC
VMware Skyline - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 03:39 UTC
Scheduled - Please be advised that VMware Skyline engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 18, 2021 01:30 UTC
End Time: September 18, 2021 04:30 UTC
Duration: 180 minutes

Impact: Skyline Engineers will be performing upgrade of Skyline services. We do not expect any downtime during this activity.
Sep 16, 21:12 UTC
Sep 17, 2021

No incidents reported.

Sep 16, 2021
VMware Learning Platform Issue
Resolved - VMware Engineering team has resolved the issue with the VMware Learning Platform. Services are now operating as intended. This incident stands resolved, and this is the final notification.

Start Time: September 16, 2021 21:56 UTC
End Time: September 16, 2021 22:30 UTC

Impact: None.
Sep 16, 22:37 UTC
Investigating - VMware Learning Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 16, 2021 21:56 UTC
End Time: N/A

Impact: Under Assessment.
Sep 16, 22:01 UTC
Sep 15, 2021

No incidents reported.

Sep 14, 2021
CPHub Deployment - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:35 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 14, 2021 09:30 UTC
End Time: September 14, 2021 11:30 UTC
Duration: 120 minutes

Impact: CPHub will be intermittently unavailable
Sep 13, 10:57 UTC
Sep 13, 2021
VMware Skyline Advisor Issue
Resolved - VMware Engineering team identified and implemented a fix for Skyline Advisor. Services are operating as intended. This is the final notification for this incident.

Start Time: September 13, 2021 21:16 UTC
End Time: September 13, 2021 22:30 UTC

Impact: None.
Sep 13, 22:43 UTC
Update - VMware Engineering team is working towards identifying and fixing the issue. Further updates will be provided as available.

Start Time: September 13, 2021 21:16 UTC
End Time: N/A

Impact: Users may face intermittent issues accessing Skyline Advisor.
Sep 13, 21:59 UTC
Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 13, 2021 21:16 UTC
End Time: N/A

Impact: Under Assessment.
Sep 13, 21:42 UTC
Issue with Skyline OSR reports getting Old data.
Resolved - VMware engineering team have identified the issue and applied a fix. All Skyline functionalities are working as expected. This is the final notification of this incident.

Start Time: September 13, 2021 04:10 UTC
End Time: September 13, 2021 05:40 UTC

Impact: None
Sep 13, 05:47 UTC
Identified - VMware engineering team have identified an issue with Skyline service while downloading OSR reports and are working towards restoring the functionality. Further updates to be provided in the next 1 hour.

Start Time: September 13, 2021 04:10 UTC
End Time: N/A

Impact: Few of the Skyline Premier and Success 360 customers will receive the old data when downloading the OSR reports.
Sep 13, 05:01 UTC
Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 13, 2021 04:10 UTC
End Time: N/A

Impact: Under Assessment.
Sep 13, 04:49 UTC
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