All Systems Operational
VMware Cloud Services Console Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
DRaaS Operational
HCX Operational
VMware Cloud on Dell EMC Operational
VMware Cloud on Dell EMC Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Seoul) Operational
Canada (Central) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
Europe (Frankfurt) Operational
South America (São Paulo) Operational
Stockholm Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
VMware Tanzu Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Service Mesh Operational
VMware SD-WAN by VeloCloud Operational
VMware SD-WAN Orchestrators Operational
VMware SD-WAN Gateways Operational
VMware vRealize Log Insight Cloud ? Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Code Stream ? Operational
VMware Service Broker ? Operational
VMware AppDefense ? Operational
VMware Cloud Marketplace Operational
VMware Cloud Provider Hub Operational
VMware Cloud Director service Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
VMware Skyline Operational
VMware Secure State Operational
VMware Learning Platform Operational
VMware Technology Partner Hub Operational
VMware Marketplace Operational
VMware vCloud Usage Insight Operational
VMware vRealize Operations Cloud Operational
VMware vRealize Network Insight Cloud ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020
Resolved - VMware Cloud services have remained stable over the monitoring period. This issue is resolved and there will be no further notification.

Start Time: August 07, 2020 16:29 UTC
End Time: August 07, 2020 16:41 UTC
Aug 7, 21:05 UTC
Monitoring - VMware Cloud services have recovered and will be monitored for stability. Additional updates will be provided as available.

Start Time: August 07, 2020 16:29 UTC
End Time: August 07, 2020 16:41 UTC

Impact: No Impact
Aug 7, 16:57 UTC
Investigating - VMware Cloud Services is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: August 07, 2020 16:29 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Aug 7, 16:35 UTC
Aug 6, 2020

No incidents reported.

Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 15:00 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 05, 2020 15:00 UTC
End Time: August 05, 2020 16:00 UTC
Duration: 60 minutes

Impact: During this maintenance, User Interface may be affected and log ingestion may be delayed.
Aug 4, 14:27 UTC
Aug 4, 2020
Resolved - VMware engineering team has identified the issue and applied a fix which restored the service. VMware Tanzu Mission Control Service is fully functional and working as expected. This is the final notification for this incident.

Start Time: August 04, 2020, 11:30 UTC
End Time: August 04, 2020, 12:01 UTC

Impact: No Impact
Aug 4, 12:36 UTC
Update - The VMware Engineering team is currently working towards fixing the issue at the earliest. More updates shall be provided within 1 hour.

Start Time: August 04, 2020, 11:30 UTC
End Time: N/A

Impact: Users may experience issues while provisioning the clusters in the Asia Pacific Region.
Aug 4, 12:08 UTC
Investigating - VMware Tanzu Mission Control is experiencing Functionality issues in the Asia Pacific region. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: August 04, 2020, 11:30 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact on existing workloads.
Aug 4, 11:42 UTC
Resolved - VMware Cloud Services is fully operational. There is no impact on services. This is the final notification for this incident.

Start Time: August 04, 2020 10:49 UTC
End Time: August 04, 2020 10:50 UTC

Impact: None
Aug 4, 11:13 UTC
Investigating - VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: August 04, 2020 10:49 UTC
End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.
Aug 4, 10:57 UTC
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Completed - The scheduled maintenance has been completed.
Aug 1, 22:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 21:33 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 01, 2020 21:30 UTC
End Time: August 01, 2020 22:30 UTC
Duration: 60 minutes

Impact: No Impact is expected.
Aug 1, 21:05 UTC
Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - The issue with increased API Error rates on a single Availability Zone in US East (N. Virginia) has been resolved. This is the final notification for the incident.

Start Time: July 29, 2020 13:40 UTC
End Time: July 29, 2020 17:52 UTC

Impact: None
Jul 29, 18:08 UTC
Identified - VMware engineering team continues to make further progress on mitigating the impact. More updates shall be provided as available.

Start Time: July 29, 2020 13:40 UTC
End Time: N/A

Impact: Users might observe intermittent failure to add host, add cluster and add new SDDCs. There is no impact on existing workload.
Jul 29, 15:06 UTC
Investigating - VMware engineering team is currently observing increased API Error rates on a single Availability Zone in US East (N. Virginia). We have identified the cause of the issue and working towards resolving the same. More updates shall be provided as available.

Start Time: July 29, 2020 13:40 UTC
End Time: N/A

Impact: Users might observe intermittent failure to add host, add cluster and add new SDDCs. There is no impact on existing workload.
Jul 29, 14:40 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 16:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 15:19 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 29, 2020 15:00 UTC
End Time: July 29, 2020 16:30 UTC
Duration: 90 minutes

Impact: No impact to deployed instances. Services may be briefly unavailable during upgrade.
Jul 28, 22:19 UTC
Jul 28, 2020
Resolved - The issues with DNS resolution on a single Availability Zone in the US-EAST-1 region has been resolved. This is the final notification for the incident.

Start Time: July 28, 2020 09:21 UTC
End Time: July 28, 2020 11:37 UTC

Impact: Users leveraging the DNS service on a single Availability Zone in the US-EAST-1 region may have observed the DNS resolution failures. Currently, there is no impact.
Jul 28, 11:59 UTC
Investigating - VMware engineering team is observing increased DNS resolution error in a single Availability Zone of the US-EAST-1 region. Please raise a support ticket if you are experiencing issues in this region. More updates shall be provided as available.

Start Time: July 28, 2020 09:21 UTC
End Time: N/A

Impact: Under assessment
Jul 28, 10:46 UTC