VMware Cloud Services Status

All Systems Operational

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Additional VMware Status Pages:
WorkspaceOne Status Page | Federal Public Status Page | vIDM Public Status Page

VMware Cloud Services Console Operational

VMware Cloud on AWS Operational

DRaaS Operational

HCX Operational

VMware Cloud on AWS SDDC Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (N. California) Operational

US West (Oregon) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Paris) Operational

Europe (Frankfurt) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Tokyo) Operational

Asia Pacific (Seoul) Operational

South America (São Paulo) Operational

Canada (Central) Operational

Stockholm Operational

VMware Cloud on Dell EMC Operational

VMware vRealize Automation Cloud Operational

VMware Cloud Assembly Operational

VMware Service Broker Operational

VMware Code Stream Operational

VMware SD-WAN by VeloCloud Operational

VMware SD-WAN Orchestrators Operational

VMware SD-WAN Gateways Operational

VMware AppDefense Operational

VMware vRealize Log Insight Cloud Operational

VMware vRealize Network Insight Cloud Operational

VMware Cloud PKS Operational

VMware Hybrid Cloud Extension (HCX) Operational

VMware Skyline Operational

VMware Learning Platform Operational

VMware Pulse IoT Center Operational

VMware Secure State Operational

VMware Cloud Marketplace Operational

VMware vCloud Usage Insight Operational

VMware Cloud Provider Hub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

VMware vRealize Network Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 16, 06:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 02:32 UTC

Scheduled - The Network Insight service is being upgraded for a better experience to users. As part of this activity, the service will be briefly unavailable.

Start Time: January 16, 2020 02:30 UTC
End Time: January 16, 2020 06:30 UTC
Duration: 240 minutes

Impact: During the maintenance window, Network Insight service may not be available for a brief period of time.
Jan 15, 14:22 UTC

Jan 15, 2020

VMware Cloud Services Functionality Issues

Resolved - VMware Cloud Services are completely operational. This incident stands resolved.

Start Time: January 15, 2020 09:20 UTC
End Time: January 15, 2020 10:33 UTC

Impact: None
Jan 15, 10:49 UTC

Identified - VMware Engineering have identified the cause of the issue and are working towards a fix. Further updates will be provided within the next hour.

Start Time: January 15, 2020 09:20 UTC
End Time: N/A

Impact: Users may not be able to access the service intermittently or may experience intermittent trouble while accessing the service. We do not expect an impact to existing workloads.
Jan 15, 10:24 UTC

Investigating - VMware Engineering are observing an issue with the VMware Cloud Services functionality and are working towards service restoration. Further updates will be provided within the next hour.

Start Time: January 15, 2020 09:20 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads
Jan 15, 10:00 UTC

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

VMware Cloud Services Functionality Issues

Resolved - VMware Engineering has mitigated the issue. This incident stands resolved.

Start Time: January 07, 2020 13:07 UTC
End Time: January 07, 2020 14:08 UTC

Impact: None
Jan 7, 14:41 UTC

Update - VMware Engineering are investigating the issue and we will provide additional updates within the next hour.

Start Time: January 07, 2020 13:07 UTC
End Time: N/A

Impact: Intermittent issues with console login and below functionalities of our VMware Cloud Services:
Filing a Support Request.
Registering a Credit Card.
Accessing Commit Contracts.

We do not expect an impact on existing workloads
Jan 7, 13:54 UTC

Investigating - VMware Cloud Services is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible

Start Time: January 07, 2020 13:07 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads
Jan 7, 13:36 UTC

Jan 6, 2020

VMware Cloud on AWS: SDDC Capacity issue in Asia Pacific(Tokyo) Region

Resolved - VMware Cloud Services on AWS is completely operational in Asia Pacific(Tokyo) region. This incident is resolved.

Start Time: January 06, 2020 15:00 UTC
End Time: January 06, 2020 15:40 UTC

Impact: None
Jan 6, 16:04 UTC

Investigating - VMware Cloud on AWS might experience issues while deploying new SDDC in Asia Pacific(Tokyo). Team is actively investigating the issue. Next update shall be provided within 24 hours.

Start Time: January 06, 2020 15:00 UTC
End Time: N/A

Impact: SDDC deployments and cluster/host adds may fail. We do not expect an impact on existing workloads.
Jan 6, 15:36 UTC

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.