All Systems Operational
VMware Cloud Services Console Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
DRaaS Operational
HCX Operational
VMware Cloud on AWS SDDC Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
Europe (Frankfurt) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Seoul) Operational
South America (São Paulo) Operational
Canada (Central) Operational
VMware Cloud on Dell EMC Operational
VMware Cloud on Dell EMC Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Service Broker ? Operational
VMware Code Stream ? Operational
VMware SD-WAN by VeloCloud Operational
VMware SD-WAN Orchestrators Operational
VMware SD-WAN Gateways Operational
VMware AppDefense ? Operational
VMware vRealize Log Insight Cloud ? Operational
VMware vRealize Network Insight Cloud ? Operational
VMware Cloud PKS ? Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
VMware Skyline Operational
VMware Learning Platform Operational
VMware Pulse IoT Center Operational
VMware Secure State Operational
VMware Cloud Marketplace Operational
VMware vCloud Usage Insight Operational
VMware Cloud Provider Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
vRealize Infrastructure Upgrade Dec 15, 15:00-19:00 UTC
Please be advised that the VMware engineering team will apply security and operational upgrades to the vRealize infrastructure.

Start Time: December 15, 2019 15:00 UTC
End Time : December 15, 2019 19:00 UTC
Duration: 240 minutes

Impact: Up to 60 minutes of unavailability for vRAC and vRLIC, delay log processing for vRLIC and momentary connection reset for vRNA and vROPS.
Posted on Dec 10, 17:35 UTC
Past Incidents
Dec 12, 2019

No incidents reported today.

Dec 11, 2019
VMware Cloud on AWS - Gateway Push Notification
Completed - The scheduled maintenance has been completed.
Dec 11, 14:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 14:01 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing scheduled maintenance on the production environment.

Start : December 11, 2019 14:00 UTC
End : December 11, 2019 14:30 UTC
Duration: 30 minutes

Impact: None
Dec 11, 13:36 UTC
VMware Cloud Assembly and Service broker - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 06:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 05:10 UTC
Scheduled - Please be advised that VMware engineers will be performing scheduled maintenance.

Start Time: December 11, 2019 05:00 UTC
End Time : December 11, 2019 07:00 UTC
Duration: 120 minutes

Impact: Cloud Assembly and Service Broker Service will be unavailable.
Dec 11, 05:00 UTC
Planned Network Insight Service Upgrade
Completed - The scheduled maintenance has been completed.
Dec 11, 06:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 03:31 UTC
Scheduled - The Network Insight service is being upgraded for a better experience to users. As part of this activity, the service will be briefly unavailable.

Start Time: December 11, 2019 03:30 UTC
End Time : December 11, 2019 07:30 UTC
Duration: 240 minutes

Impact: During the maintenance window, Network Insight service may not be available for a brief period of time.
Dec 10, 15:22 UTC
Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019
VMware Cloud Services Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 10:16 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 7, 08:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:37 UTC
Scheduled - Please be advised that the VMware Engineering Team will perform a scheduled maintenance on the Production environment.

Start : December 07, 2019 08:15 AM UTC
End : December 07, 2019 08:30 AM UTC
Duration: 15 minutes

Impact: New user registration and profile updates on VMware Cloud Services will fail during this upgrade.
Dec 6, 12:47 UTC
Dec 6, 2019

No incidents reported.

Dec 5, 2019
VMware Cloud on AWS Service Performance Degradation issue
Resolved - VMware Engineering have identified the cause and mitigated the issue. This incident stands resolved.

Start Time: December 05, 2019 21:05 UTC
End Time: December 05, 2019 23:05 UTC

Impact: None
Dec 5, 23:16 UTC
Update - VMware Engineering teams have identified the cause with users experiencing issue while accessing the console functions. VMware engineering is working to return the console to full functionality. Customer workloads are not impacted.

Start Time: December 05, 2019 21:05 UTC
End Time: N/A

Impact: VMware Cloud Services Console may be inaccessible. We do not expect an impact to existing workloads.
Dec 5, 23:04 UTC
Identified - The VMware Engineering teams have identified a possible cause with users experiencing issue while accessing the console functions. VMware engineering is working to return the console to full functionality. Customer workloads are not impacted.

Start Time: December 05, 2019 21:05 UTC
End Time: N/A

Impact: VMware Cloud Services Console may be inaccessible. We do not expect an impact to existing workloads.
Dec 5, 22:39 UTC
Update - VMware Cloud Services Console users may experience issues accessing the console functions. The VMware Engineering teams are working to mitigate the issue. Customer workloads are not impacted.

Start Time: December 05, 2019 21:05 UTC
End Time: N/A

Impact: VMware Cloud Services Console may be inaccessible. We do not expect an impact to existing workloads.
Dec 5, 21:54 UTC
Update - We are continuing to investigate this issue.
Dec 5, 21:21 UTC
Investigating - VMware Cloud on AWS Service is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: December 05, 2019 21:05 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 5, 21:19 UTC
Dec 4, 2019

No incidents reported.

Dec 3, 2019
VMware Skyline Service Performance Degradation issue
Resolved - All Skyline functions are working as functioning as expected. Log Assist and data collection are available.

Start Time: December 03, 2019 15:30 UTC
End Time: December 03, 2019 21:27 UTC

Impact: None
Dec 3, 23:47 UTC
Update - Skyline users may be experiencing availability issues with Log Assist and data collection.

Start Time: December 03, 2019 15:30 UTC
End Time: N/A

Impact: Log Assist and Collector services are unavailable.
Dec 3, 20:31 UTC
Update - Skyline users may be experiencing intermittent issues with Log Assist and data collection. New collectors cannot be registered.

Start Time: December 03, 2019 15:30 UTC
End Time: N/A

Impact: Users may experience slow or unresponsive service.
Dec 3, 18:54 UTC
Identified - Skyline users may be experiencing intermittent issues with the Log Assist and Collector services. VMware engineers are working to mitigate the problem. More updates will be provided as available.

Start Time: December 03, 2019 15:30 UTC
End Time: N/A

Impact: User may experience slow or unresponsive service.
Dec 3, 16:49 UTC
Investigating - VMware Skyline Service is experiencing Performance Degradation issues. Our engineers are currently investigating the cause and will continue to update as we have more information.

Start Time: December 03, 2019 15:30 UTC
End Time: N/A

Impact: User may experience slow or unresponsive service.
Dec 3, 16:35 UTC
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
VMware Code Stream Service - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 04:35 UTC
Scheduled - Please be advised that VMware Code Stream engineers will be performing scheduled maintenance.

Start : November 29, 2019 04:30 AM UTC
End : November 29, 2019 04:30 PM UTC
Duration: 720 minutes

Impact: Codestream Service will be unavailable.
Nov 28, 08:41 UTC
Nov 28, 2019

No incidents reported.

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