All Systems Operational
VMware Cloud on AWS   ? Operational
VMware Discovery   ? Operational
VMware Cost Insight   ? Operational
VMware Network Insight   ? Operational
VMware AppDefense   ? Operational
VMware Log Intelligence   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2018

No incidents reported today.

May 22, 2018
Resolved - Issue is resolved now and notifications are getting delivered successfully.
May 22, 20:20 UTC
Update - Our VMware Cloud Services team and our external services provider/partner continue to work on a resolution. They have collected additional information helping them formulate the fix. We will keep you posted as updates are available.
May 22, 19:59 UTC
Update - Our VMware Cloud Services team is working with an external services provider/partner on a resolution. We will keep you posted as updates are available.

Start Time: May 22, 2018 03:05 PM UTC
End Time: N/A

Impact: Myvmware Customer Activation and Passwords reset notification may be impacted. We do not expect existing service workloads will be impacted.
May 22, 18:18 UTC
Identified - VMware Cloud Services team has identified the issue. VMware Cloud Services team is working on the resolution. We will keep you posted with updates

Start Time: May 22, 2018 03:05 PM UTC
End Time: N/A

Impact: Myvmware Customer Activation and Passwords reset notification may be impacted. We do not expect existing service workloads will be impacted.
May 22, 16:32 UTC
Investigating - VMware Cloud Services is currently experiencing an issue with email notification. The issue is being investigated by our VMware Cloud Services team. We will keep you posted with updates.

Start Time: May 22, 2018 03:05 PM UTC
End Time: N/A

Impact: Myvmware Customer Activation and Passwords reset notification may be impacted. We do not expect existing service workloads will be impacted.
May 22, 15:42 UTC
May 21, 2018
Completed - The scheduled maintenance has been completed.
May 21, 18:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:48 UTC
Scheduled - Please be advised that VMware Log Intelligence Team will be performing maintenance on the Service as part of Platform upgrade.

Start : May 21, 2018 05:45 PM UTC
End : May 21, 2018 06:05 PM UTC
Duration: 20 minutes

Impact: Log Ingestion and Log Intelligence UI are affected.
May 21, 17:46 UTC
May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018
Resolved - The issue has been resolved.

Start Time: May 16, 2018 05:06 AM UTC
End Time: May 17, 2018 02:00 AM UTC

Impact: None
May 17, 02:08 UTC
Update - VMware Cloud on AWS Service team is now deploying the fix for the UI issue. We will keep you posted.
May 17, 00:34 UTC
Update - VMware Cloud on AWS Service team has developed a fix for the identified UI issue and is targeting deployment for 12:30AM UTC Thursday 17th May. We will keep you posted with further updates on this. Thank you!
May 16, 18:53 UTC
Identified - VMware Cloud on AWS Service team has identified the cause of UI issue and the team will be pushing a fix within the next 12 hours.
May 16, 06:55 UTC
Investigating - VMware Cloud on AWS Service is experiencing an UI issue when provisioning 4 node SDDCs. UI erroneously reflects 1 node when in fact 4 nodes where provisioned. We are currently investigating the issue and will provide an additional update as soon as possible.

Start Time: May 16, 2018 05:06 AM UTC
End Time: N/A

Impact: When provisioning a 4 node SDDC, UI may not reflect correctly. Existing workloads are not impacted
May 16, 06:29 UTC
May 16, 2018
Completed - The scheduled maintenance has been completed.
May 16, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Thank you!
May 16, 00:41 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Thank you!
May 16, 00:33 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing maintenance on the service.

Start : May 16, 2018 12:30 AM UTC
End : May 16, 2018 02:30 AM UTC
Duration: 120 minutes

Impact: During this maintenance, the VMware Cloud on AWS Console may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress.. Existing workloads are not expected to be impacted.
May 15, 23:44 UTC
May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018
Completed - The scheduled maintenance has been completed.
May 13, 08:40 UTC
In progress - The Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 07:16 UTC
Scheduled - Please be advised that our VMware cloud Team will be performing Identity data migration on their infrastructure. Customers may experience trouble logging in to the Service.


Start : May 13, 2018 07:00 AM UTC
End : May 13, 2018 11:00 AM UTC
Duration: 240 minutes

Impact: During the maintenance window for approximately 1-hour customers will not be able to access VMware Cloud Services. Customers attempting to access the service will receive a maintenance notification.
Apr 9, 13:48 UTC
May 12, 2018
Completed - Please be advised that scheduled maintenance has been completed on this service.
May 12, 16:50 UTC
In progress - Please be advised that VMware Cloud on AWS team has started performing the maintenance on this service.
May 12, 16:02 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing maintenance on the service.

Start : May 12, 2018 16:00 PM UTC
End : May 12, 2018 19:00 PM UTC
Duration: 180 minutes

Impact: During this maintenance, the VMware Cloud on AWS Console may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not expected to be impacted.
May 12, 15:36 UTC
Completed - The scheduled maintenance has been completed.
May 12, 04:31 UTC
In progress - This scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 04:15 UTC
Scheduled - Please be advised that VMware Log Intelligence Team will be performing maintenance on the Service as part of Platform upgrade.

Start : May 12, 2018 04:15 AM UTC
End : May 12, 2018 04:35 AM UTC
Duration: 20 minutes

Impact: Log Ingestion and Log Intelligence UI are affected.
May 12, 04:14 UTC
May 11, 2018
Completed - Please be advised that scheduled maintenance has been completed on this service.
May 11, 02:31 UTC
In progress - Please be advised that VMware Cloud on AWS team has started performing the maintenance on this service.
May 11, 01:46 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing maintenance on the service.

Start : May 11, 2018 01:00 AM UTC
End : May 11, 2018 03:30 AM UTC
Duration: 150 minutes

Impact: During this maintenance, the VMware Cloud on AWS Console may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not expected to be impacted.
May 10, 22:09 UTC
May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.