VMware Cloud Services Status

All Systems Operational

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VMware Cloud Services Platform Operational

VMware Cloud Services Identity Operational

VMware Cloud Services Billing, Payments and Usage Operational

VMware Cloud on AWS Operational

HCX Operational

VMware Cloud Disaster Recovery Operational

VMware Cloud Flex Storage Operational

VMware Site Recovery Operational

VMware Cloud on AWS Outposts Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Osaka) Operational

Asia Pacific (Seoul) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Milan) Operational

Europe (Paris) Operational

Europe (Stockholm) Operational

South America (São Paulo) Operational

US West (N. California) Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (Oregon) Operational

VMware App Launchpad Operational

VMware Cloud on Dell Operational

VMware Cloud on Dell SDDC Operational

Asia Pacific (Sydney) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware Aria Automation Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware Aria Automation for Secure Clouds Operational

VMware Aria Cost Powered by CloudHealth Operational

AWS Data Operational

Azure Data Operational

Google Cloud Data Operational

Oracle Cloud Data Operational

VMware Cloud Data Operational

Data Center Operational

Partner Platform Operational

VMware Aria Hub Operational

VMware Aria Hub Subscription Operational

VMware Aria Migration Operational

VMware Aria Operations Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware Aria Operations for Applications Operational

Potassium19 Operational

Calcium20 Operational

Scandium21 Operational

Titanium22 Operational

Vanadium23 Operational

Chromium24 Operational

Manganese25 Operational

Iron26 Operational

Cobalt27 Operational

Nickel28 Operational

Copper29 Operational

Zinc30 Operational

Gallium31 Operational

Germanium32 Operational

Arsenic33 Operational

Selenium34 Operational

Bromine35 Operational

Krypton36 Operational

Rubidium37 Operational

Strontium38 Operational

Yttrium39 Operational

Zirconium40 Operational

Niobium41 Operational

Molybdenum42 Operational

Technetium43 Operational

Ruthenium44 Operational

Rhodium45 Operational

VMware Aria Operations for Logs Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware Aria Operations for Networks Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware Cloud Director service Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Europe (Frankfurt) Operational

US West (Oregon) Operational

VMware Chargeback Operational

VMware Cloud Partner Navigator Operational

VMware Cloud Provider Commerce Portal Operational

VMware vCloud Usage Insight Operational

VMware Developer Portal Operational

VMware HCX Operational

VMware Integration Validation Service Operational

VMware HCX+ Operational

HCX+ Console Operational

HCX+ Site API Operational

VMware Marketplace Operational

VMware Lab Platform Operational

US West (N.California) - us-west-1 Operational

US West (Washington) - us-west-2 Operational

Europe (Amsterdam) - eu-central-1 Operational

Asia Pacific (Bangalore) - ap-south-1 Operational

VMware NSX Advanced Load Balancer Operational

VMware NSX+ Operational

US West Operational

Pivotal Tracker Operational

VMware vRealize AI Cloud Operational

VMware Skyline Operational

Skyline Advisor Operational

Skyline Log Assist Operational

Skyline OSR Operational

Skyline Registration Operational

VMware Tanzu Operational

VMware Application Catalog Operational

VMware Tanzu Mission Control Operational

VMware Tanzu Network Operational

VMware Tanzu Service Mesh Operational

VMware vSphere+ Operational

VMware Technology Partner Hub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

VMware Cloud Director service (Americas region) - Scheduled Maintenance May 31, 2023 11:00-15:00 UTC

Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 31, 2023 11:00 UTC
End Time: May 31, 2023 15:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
Posted on May 30, 2023 - 16:52 UTC

Past Incidents

May 31, 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 31, 07:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 05:42 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 31, 2023 05:30 UTC
End Time: May 31, 2023 07:30 UTC
Duration: 120 minutes

Impact: No impact is expected
May 29, 09:43 UTC

VMware Tanzu - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 31, 05:04 UTC

Update - Scheduled maintenance has been extended for 2 hours. We will provide updates as necessary.

Start Time: May 30, 2023 23:00 UTC
End Time: May 31, 2023 05:00 UTC
Duration: 360 minutes
May 31, 03:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:03 UTC

Scheduled - Please be advised that VMware Tanzu engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 23:00 UTC
End Time: May 31, 2023 03:00 UTC
Duration: 240 minutes

Impact: K8s Upgrade. Minor service interruption expected.
May 30, 17:41 UTC

VMware Aria Automation - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 31, 04:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:01 UTC

Scheduled - Please be advised that Aria automation Production engineers will perform a brief maintenance of Aria Automation to fix the high memory consumption of a service.

Start Time: May 31, 2023 04:00 UTC
End Time: May 31, 2023 04:30 UTC
Duration: 30 mins

Impact: Services may be unresponsive/requests may intermittently fail for a brief period of time.
May 30, 14:21 UTC

VMware Cloud Director service (Europe region) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 31, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 02:02 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 31, 2023 02:00 UTC
End Time: May 31, 2023 06:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
May 30, 16:52 UTC

May 30, 2023

VMware Cloud Director service (India region) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 30, 23:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:31 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 22:30 UTC
End Time: May 31, 2023 02:30 UTC
Duration: 240 mins

Impact: No Impact is expected.
May 30, 16:52 UTC

VMware Cloud Director service (Asia Pacific region) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 30, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 19:03 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 19:00 UTC
End Time: May 30, 2023 23:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
May 30, 16:52 UTC

VMware Aria Operations - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 30, 02:39 UTC

Update - This maintenance has been extended by 15 minutes:

Start Time: May 30, 2023 02:00 UTC
End Time: May 30, 2023 02:35 UTC
Duration: 35 mins
May 30, 02:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 02:01 UTC

Scheduled - Please be advised that VMware Aria Operations engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 02:00 UTC
End Time: May 30, 2023 02:20 UTC
Duration: 20 mins

Impact: 1. VMware Aria Operations will be accessible via UI and API if the session is active. Extension of existing sessions will be impacted.

2. VMWare Aria Operations UI is expected to be unavailable for new sessions during the entire maintenance period.
May 26, 16:20 UTC

May 29, 2023

VMware Marketplace - Unplanned Maintenance

Completed - The scheduled maintenance has been completed.
May 29, 10:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:21 UTC

Scheduled - Please be advised that VMware Marketplace engineers will be performing a minor maintenance on the service as part of Platform upgrade.

Start Time: May 29, 2023 09:14 UTC
End Time: May 29, 2023 10:14 UTC
Duration: 60 minutes

Impact: No impact to users
May 29, 09:12 UTC

May 28, 2023

No incidents reported.

May 27, 2023

VMware Marketplace - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 27, 12:37 UTC

Update - The scheduled maintenance has been extended. Below is the updated maintenance window:

Start Time: May 27, 2023 05:30 UTC
End Time: May 27, 2023 12:30 UTC
Duration: 420 minutes
May 27, 11:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:32 UTC

Scheduled - Please be advised that VMware Marketplace engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 27, 2023 05:30 UTC
End Time: May 27, 2023 11:30 UTC
Duration: 360 minutes

Impact: During this activity, all the Marketplace operations like publishing and subscribing of solutions would not be possible. However, users can only be able to view the Marketplace content with unauthenticated state.
May 25, 06:50 UTC

VMware Lab Platform - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 27, 12:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:30 UTC

Scheduled - Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 27, 2023 04:30 UTC
End Time: May 27, 2023 12:00 UTC
Duration: 450 minutes

Impact: Some of the VLP tenants hosted on US West (N.California) - us-west-1 and US West (Washington) - us-west-2 cloud will not be able to access the lab console, deploy new labs, prepops and perform any other cloud-related tasks
May 18, 09:31 UTC

VMware Application Catalog Issue

Resolved - VMware Engineering team has observed that the services are stable and operating normally. This is the final notification for this incident.

Start Time: May 27, 2023 04:46 UTC
End Time: May 27, 2023 05:07 UTC

Current Impact: None. Customers would have not been able to access the VMware Application Catalog UI during the impact period.
May 27, 05:42 UTC

Investigating - VMware Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 27, 2023 04:46 UTC
End Time: N/A

Current Impact: Under Assessment.
May 27, 04:52 UTC

May 26, 2023

No incidents reported.

May 25, 2023

VMware Application Catalog Issue

Resolved - No issues reported during the monitoring period. This is the last notification for this incident.

Start Time: May 25, 2023 14:55 UTC
End Time: May 25, 2023 15:50 UTC

Current Impact: None
May 25, 16:30 UTC

Monitoring - VMware Engineering team has mitigated the issue. Services will be monitored for next 30 minutes to ensure stability.

Start Time: May 25, 2023 14:55 UTC
End Time: May 25, 2023 15:50 UTC

Current Impact: None
May 25, 15:56 UTC

Identified - VMware Engineering team is actively working on the incident to mitigate the issue. Next update in 30 minutes or as available.

Start Time: May 25, 2023 14:55 UTC
End Time: N/A

Current Impact: Customers may not be able to access the VMware Application Catalog UI. There will be no impact on the existing customer workload.
May 25, 15:47 UTC

Update - VMware Engineering team is actively working to mitigate the issue. Additional updates will be provided in next 30 minutes or as available.

Start Time: May 25, 2023 14:55 UTC
End Time: N/A

Current Impact: Customers may not be able to access the VMware Application Catalog UI. There will be no impact on the existing customer workload.
May 25, 15:17 UTC

Investigating - VMware Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 25, 2023 14:55 UTC
End Time: N/A

Current Impact: Under Assessment.
May 25, 14:59 UTC

May 24, 2023

VMware Tanzu Mission Control Issue

Resolved - VMware Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Start Time: May 24, 2023 17:22 UTC
End Time: May 24, 2023 19:14 UTC

Current Impact: None
May 24, 19:26 UTC

Update - VMware Engineering teams have determined the cause of the issue and are working on resolving it. More information will be shared within 1 hour or as available.

Start Time: May 24, 2023 17:22 UTC
End Time: N/A

Current Impact: A subset of customers in Europe region may encounter synchronization delays when updating policies.
May 24, 19:02 UTC

Identified - VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1hour or as soon as more information is available.

Start Time: May 24, 2023 17:22 UTC
End Time: N/A

Current Impact: A subset of customers in Europe region may encounter synchronization delays when updating policies.
May 24, 18:11 UTC

Investigating - VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 24, 2023 17:22 UTC
End Time: N/A

Current Impact: Under Assessment.
May 24, 18:01 UTC

VMware Aria Cost powered by CloudHealth: Delayed AWS and Azure costs

Resolved - VMware Engineering team has remediated the issue. This incident is resolved and there will be no further updates.

Start Time: May 24, 2023 03:30 UTC
End Time: May 24, 2023 16:00 UTC

Current Impact: None.
May 24, 16:16 UTC

Identified - Aria Cost (CloudHealth) Engineering team has manually triggered the reports to be updated and is monitoring the jobs. We will provide updates as they become available.

Start Time: May 24, 2023 03:30 UTC
End Time: N/A

Current Impact: Delayed cost reports for AWS and Azure clouds.
May 24, 04:22 UTC

Investigating - We are investigating an issue that will delay the most recent updates to all cost reports except flex-report for AWS and Azure customers. These customers will see 4 hours of delay in the most recently updated data, but prior period information is available. We will provide updates as they become available.

Start Time: May 24, 2023 03:30 UTC
End Time: N/A

Current Impact: Delayed cost reports for AWS and Azure clouds.
May 24, 04:13 UTC

May 23, 2023

VMware Skyline Advisor Issue

Resolved - VMware engineering continues to observe services as stable and performing as expected past the monitoring period. This is the final communication for this incident and no further updates will be provided.

Start Time: May 23, 2023, 10:53 UTC
End Time: May 23, 2023, 10:57 UTC

Current Impact: None
May 23, 12:28 UTC

Monitoring - VMware engineering was engaged in resolving the issue. During the investigation, the Engineering team confirmed that services have returned to normal operation. To assure stability, services will be monitored for the next 1 hour.

Start Time: May 23, 2023, 10:53 UTC
End Time: May 23, 2023, 10:57 UTC

Current Impact: Currently none. During the event, Customers may have experienced intermittent availability issues accessing VMware Skyline Advisor.
May 23, 11:17 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 23, 2023 10:53 UTC
End Time: N/A

Current Impact: Under Assessment.
May 23, 10:56 UTC

May 22, 2023

VMware Cloud Services Issue

Resolved - VMware Engineering teams have deployed a fix to resolve this issue. Services are now operating as intended. This incident stands resolved, and this is the final notification.

Start Time: May 22, 2023 20:08 UTC
End Time: May 22, 2023 21:10 UTC

Current Impact: None.
May 22, 21:39 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigation. Further updates will be provided in the next 30 minutes or as information becomes available.

Start Time: May 22, 2023 20:08 UTC
End Time: N/A

Current Impact: New customer onboarding, manage payment methods & create subscription will be impacted.
May 22, 20:56 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 22, 2023 20:08 UTC
End Time: N/A

Current Impact: Under assessment.
May 22, 20:42 UTC

VMware Lab Platform Issue

Resolved - VMware Engineering have recovered the service. This incident stands resolved.

Start Time: May 22, 2023 08:59 UTC
End Time: May 22, 2023 09:04 UTC

Current Impact: None. However, during the service event - the lab console was not available on the VMware Lab Platform.
May 22, 09:35 UTC

Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 22, 2023 08:59 UTC
End Time: N/A

Current Impact: Under Assessment.
May 22, 09:00 UTC

May 21, 2023

No incidents reported.

May 20, 2023

VMware Cloud Services Issue

Resolved - VMWare Engineering team has mitigated the issue. Services are functioning as expected. This is the last notification for this incident.

Start Time: May 20, 2023 04:11 UTC
End Time: May 20, 2023 04:26 UTC

Current Impact: None
May 20, 04:42 UTC

Identified - VMWare Engineering teams have identified the issue and are actively working to mitigate the issue. Additional updates in next 30 minutes or as available.

Start Time: May 20, 2023 04:11 UTC
End Time: N/A

Current Impact: Customer create update and compliance-check will fail.
May 20, 04:29 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 20, 2023 04:11 UTC
End Time: N/A

Current Impact: Under assessment.
May 20, 04:17 UTC

May 19, 2023

VMware Cloud Director service - Scheduled Maintenance for Americas Region

Completed - The scheduled maintenance has been completed.
May 19, 14:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 11:01 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 19, 2023 11:00 UTC
End Time: May 19, 2023 15:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
May 18, 19:11 UTC

VMware Cloud Director service - Scheduled Maintenance - Europe

Completed - The scheduled maintenance has been completed.
May 19, 03:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:02 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 19, 2023 02:00 UTC
End Time: May 19, 2023 06:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
May 18, 19:10 UTC

May 18, 2023

VMware Cloud Director service - Scheduled Maintenance - India

Completed - The scheduled maintenance has been completed.
May 18, 23:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:32 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2023 22:30 UTC
End Time: May 19, 2023 02:30 UTC
Duration: 240 mins

Impact: No Impact is expected.
May 18, 19:06 UTC

VMware Cloud Director service - Scheduled Maintenance - Asia Pacific

Completed - The scheduled maintenance has been completed.
May 18, 21:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:05 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2023 19:05 UTC
End Time: May 18, 2023 23:35 UTC
Duration: 270 mins

Impact: No Impact is expected.
May 18, 19:04 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 18, 05:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 05:05 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2023 05:00 UTC
End Time: May 18, 2023 06:00 UTC
Duration: 60 mins

Impact: No Impact is expected.
May 17, 09:16 UTC

VMware Tanzu - Scheduled Maintenance

Completed - The scheduled maintenance has been called off due to unforeseen circumstances. Hence, this notification is cancelled and shall be rescheduled later.
May 18, 04:19 UTC

Scheduled - Please be advised that VMware Tanzu engineers will be performing maintenance on the service as part of Platform migration activity.

Start Time: May 20, 2023 05:00 UTC
End Time: May 20, 2023 12:00 UTC
Duration: 420 minutes

Impact: During this window, the application is expected to be down for 2 to 3hrs during migration and 30-40 minutes during fail back to bring back the services remaining up for the rest of the time. Impacted Services: Tanzu Network Tanzu Network - Registries.
May 16, 06:18 UTC

May 17, 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 17, 07:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 07:26 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 17, 2023 05:30 UTC
End Time: May 17, 2023 07:30 UTC
Duration: 120 minutes

Impact: No impact is expected
May 16, 11:12 UTC