All Systems Operational
VMware Cloud Services Platform Operational
VMware Cloud Services Identity Operational
VMware Cloud Services Billing, Payments and Usage Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS
Operational
HCX Operational
VMware Cloud Disaster Recovery Operational
VMware Cloud Flex Storage Operational
VMware Site Recovery Operational
VMware Cloud on AWS Outposts Operational
VMware Cloud on AWS SDDC Operational
Africa (Cape Town) Operational
Asia Pacific (Hong Kong) Operational
Asia Pacific (Melbourne) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Osaka) Operational
Asia Pacific (Seoul) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Milan) Operational
Europe (Paris) Operational
Europe (Stockholm) Operational
Europe (Zurich) Operational
Middle East (Bahrain) Operational
South America (São Paulo) Operational
US West (N. California) Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (Oregon) Operational
VMware Cloud on Dell Operational
VMware Cloud on Dell SDDC Operational
Asia Pacific (Sydney) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware App Launchpad Operational
Accelerator Portal Operational
VMware Aria Automation for Secure Clouds Operational
VMware Aria Automation Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Hub Subscription Operational
VMware Aria Operations Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Operations for Applications Operational
Potassium19 Operational
Calcium20 Operational
Scandium21 Operational
Titanium22 Operational
Vanadium23 Operational
Chromium24 Operational
Manganese25 Operational
Iron26 Operational
Cobalt27 Operational
Nickel28 Operational
Copper29 Operational
Zinc30 Operational
Gallium31 Operational
Germanium32 Operational
Arsenic33 Operational
Selenium34 Operational
Bromine35 Operational
Krypton36 Operational
Rubidium37 Operational
Strontium38 Operational
Yttrium39 Operational
Zirconium40 Operational
Niobium41 Operational
Molybdenum42 Operational
Technetium43 Operational
Ruthenium44 Operational
Rhodium45 Operational
VMware Aria Operations for Logs Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Operations for Networks Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware Cloud Director service Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware Cloud Partner Navigator Operational
VMware Cloud Provider Commerce Portal Operational
VMware vCloud Usage Insight Operational
VMware Compatibility Guide Service Operational
VMware Developer Portal Operational
VMware HCX+ Operational
HCX+ Console Operational
HCX+ Site API Operational
VMware HCX
Operational
VMware Integration Validation Service Operational
VMware Marketplace Operational
VMware Lab Platform Operational
VMware Lab Platform Operational
US West (N.California) - us-west-1 Operational
US West (Washington) - us-west-2 Operational
Europe (Amsterdam) - eu-central-1 Operational
Asia Pacific (Bangalore) - ap-south-1 Operational
VMware NSX Advanced Load Balancer Operational
Pivotal Tracker Operational
VMware vRealize AI Cloud Operational
Solution Builder Operational
VMware vSphere+ Operational
VMware Skyline Operational
VMware Skyline Operational
Skyline Advisor Operational
Skyline Log Assist Operational
Skyline OSR Operational
Skyline Registration Operational
VMware Tanzu Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Network Operational
VMware Tanzu Service Mesh Operational
VMware Tanzu CloudHealth Operational
AWS Data Operational
Azure Data Operational
Google Cloud Data Operational
Oracle Cloud Data Operational
VMware Cloud Data Operational
Data Center Operational
Partner Platform Operational
VMware Tanzu Guardrails Operational
VMware Tanzu Hub Operational
VMware Tanzu Insight Operational
US West (Oregon) Operational
VMware Tanzu Transformers Operational
VMware Technology Partner Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Following features are available in Aria Automation 8.14.1

Customer Asks

Additional warning for Resize day2 action:
Resize day2 action now has a warning to highlight that if hot-add is not enabled on vCenter, the machine will be rebooted and out of service during the time of reboot. When hot-add is enabled, user has the options to choose to reboot or not with resize action, with "not reboot" as the default option.

Support on-prem SCM (Gitlab Enterprise) for VCT from vRA Cloud:
Gitlab enterprise endpoint was not supported in Aria Automation cloud. This feature enables users to configure Gitlab enterprise as an endpoint for repo. Cloud Templates, Terraform scripts, ABX services can be imported from Gitlab enterprise.

Support OVF properties for OVFs in vCenter Content Library:
OVF properties for OVF/OVA images in vCenter content library are supported in VCT using the property 'ovfProperties' available on the vSphere Machine resource. OVF properties for OVF/OVA images in vCenter content library are also shown in image mappings.

Public Cloud

Enable CCI for existing Aria Automation SaaS customers in US region:
Following the General Availability of Cloud Consumption Interface (CCI) in prior release, this feature enables CCI for all Aria Automation SaaS customers in US region without requiring them to activate vSphere+ developer experience. Note that having at least one vCenter connected to vSphere+ is a requirement for CCI and as of August 2023 release, admins can add a vSphere+ connected vCenter cloud account directly from Aria Automation Assembler UI.

Azure machine network and data disk:
The most commonly used Azure resources such as compute, network and data disk are now supported through plugin based approach. Flavor mapping and image mapping is supported for compute resources. Image helper and Flavor helpers can also be used with compute resources. Power on and Power off day 2 actions can also be performed on compute resources. Plugin based framework also supports creating of network and data disks.

Azure storage accounts:
It is possible to create Storage account in Aria Automation using plugin approach. The storage accounts can be modified and deleted. All properties for storage accounts are available in Aria Automation.

Azure SQL Database:
Azure SQL database is supported using plugin based approach. All properties for Azure SQL database are supported. The service should be available to deploy Azure SQL database. In this release, only create update and delete DB is supported. The operations on DB is performed by user specified in the DB properties

VMware Cloud

Vulnerability Pre and Post Remediation Actions UI:
Users can now employ Salt state files within the file manager to specify a pre-state before initiating vulnerability fixes. Additionally, an optional post-state can be set for actions following the completion of remediation. This feature facilitates the automation of tasks commonly performed during system patching that may require reboots or additional steps for successful remediation.

Consumption

Create Service Broker Catalog Item based on VM Template from vSphere+:
With the release of Cloud editions we have a new integration that enable to quick and easy creation of Service Broker Catalog Items based on a VM template from vSphere+. As a VI Admin when you get requests to create new VMs you have the decision of doing this through manual creation of the VM on each request or giving users access to the vCenter where their template resides, neither of these options is great. With this new integration you can quickly create a robust Service Broker Catalog Item that can be shared with end users and reused as needed. As a VI Admin you get to automate this redundant task, and the peace of mind knowing that Aria Automation will dynamically place this VM based on the best availability in your cluster.

Start Time: November 18, 2023 08:00 UTC
End Time: November 18, 2023 10:30 UTC
Duration: 150 mins

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.

Posted on Nov 08, 2023 - 22:21 UTC
Past Incidents
Nov 10, 2023
Completed - The scheduled maintenance has been completed.
Nov 10, 06:39 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 10, 06:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 04:00 UTC
Scheduled - Please be advised that Pivotal Tracker engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 10, 2023 04:00 UTC
End Time: November 10, 2023 06:30 UTC
Duration: 150 mins

Impact: Pivotal tracker users may experience a degraded performance during the platform maintenance activity

Nov 8, 04:07 UTC
Nov 9, 2023

No incidents reported.

Nov 8, 2023
Completed - The scheduled maintenance has been completed.
Nov 8, 11:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 11:01 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 08, 2023 11:00 UTC
End Time: November 08, 2023 11:45 UTC
Duration: 45 mins

Impact: None

Nov 8, 10:50 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 07:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:35 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 08, 2023 04:30 UTC
End Time: November 08, 2023 07:30 UTC
Duration: 180 mins

Impact: None

Nov 6, 11:49 UTC
Nov 7, 2023

No incidents reported.

Nov 6, 2023

No incidents reported.

Nov 5, 2023

No incidents reported.

Nov 4, 2023
Update - The scheduled maintenance has been completed.
Nov 4, 11:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 11:22 UTC
Update - Maintenance is in progress. We are extending the maintenance window by 30 Minutes.
Nov 4, 11:02 UTC
Update - Maintenance is in progress. We are extending the maintenance window by 30 Minutes.
Nov 4, 10:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 09:08 UTC
Scheduled - Please be advised that VMware HCX engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 04, 2023 09:00 UTC
End Time: November 04, 2023 11:00 UTC
Duration: 120 mins

Impact: 1) Activating or deactivating HCX instances will be impacted
2) Upgrade of HCX instances will be impacted

Oct 30, 11:45 UTC
Nov 3, 2023
Resolved - VMware Engineering team has identified a fix for this issue. The resolution for this problem has been implemented in the production environment and is currently undergoing validation by the engineering team.

Start Time: November 02, 2023 17:04 UTC
End Time: November 03, 2023 16:56 UTC

Current Impact: None.

Nov 3, 18:54 UTC
Identified - VMware engineering teams have identified a fix and are awaiting its push to production.

Start Time: November 02, 2023 17:04 UTC
End Time: N/A

Current Impact: Customers attempting to redeploy HCX for VMware Cloud will experience a failure. More details can be found in https://kb.vmware.com/s/article/95407

Nov 2, 17:04 UTC
Completed - The scheduled maintenance has been completed.
Nov 3, 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 11:01 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of platform upgrade in the Americas region.

Start Time: November 03, 2023 11:00 UTC
End Time: November 03, 2023 15:00 UTC
Duration: 240 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Nov 2, 19:26 UTC
Completed - The scheduled maintenance has been completed.
Nov 3, 06:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 03:00 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of platform upgrade in the Europe region.

Start Time: November 03, 2023 03:00 UTC
End Time: November 03, 2023 07:00 UTC
Duration: 240 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Nov 2, 19:25 UTC
Completed - The scheduled maintenance has been completed.
Nov 3, 05:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 03:31 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 03, 2023 03:30 UTC
End Time: November 03, 2023 07:30 UTC
Duration: 240 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Nov 3, 02:44 UTC
Completed - The scheduled maintenance has been completed.
Nov 3, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:30 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 02, 2023 22:30 UTC
End Time: November 03, 2023 02:30 UTC
Duration: 240 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Nov 2, 19:30 UTC
Nov 2, 2023
Completed - The scheduled maintenance has been completed.
Nov 2, 23:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 19:25 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 02, 2023 19:25 UTC
End Time: November 02, 2023 23:25 UTC
Duration: 240 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Nov 2, 19:24 UTC
Completed - The scheduled maintenance has been completed.
Nov 2, 05:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 05:04 UTC
Scheduled - Please be advised that VMware Aria Automation engineers will be performing maintenance to fix bugs in UI.

Start Time: November 02, 2023 05:00 UTC
End Time: November 02, 2023 05:30 UTC
Duration: 30 mins

Impact: Requests may intermittently fail for a brief period.

Nov 1, 14:11 UTC
Nov 1, 2023
Completed - The scheduled maintenance has been completed.
Nov 1, 06:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:38 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 01, 2023 05:30 UTC
End Time: November 01, 2023 07:30 UTC
Duration: 120 mins

Impact: No Impact is expected.

Oct 31, 11:39 UTC
Oct 31, 2023
Resolved - VMware Engineering finished refreshing the data and customers should now be seeing the updated reporting data. This incident is resolved and this is the final notification.

Start Time: October 31, 2023 04:30 UTC
End Time: October 31, 2023 21:30 UTC

Current Impact: None

Oct 31, 21:50 UTC
Update - VMware engineering team continues to work on refreshing the data. Many of the customers should now be seeing the updated reporting data.

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports.

Oct 31, 19:33 UTC
Identified - The engineering team has identified the fix and working on the deployment. We will be refreshing the data for the impacted customers post-deployment.

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports

Oct 31, 08:14 UTC
Update - Azure Cost Reports are unavailable for a subset of customers. FlexReport is not impacted.
Current Status and Action Plan: The engineering team is still investigating this issue.
Next Update ETA: 4 Hours

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports

Oct 31, 07:03 UTC
Investigating - Azure Cost Reports are unavailable for a subset of customers. FlexReport is not impacted.
Current Status and Action Plan: The engineering team is currently investigating this issue.
Next Update ETA: 4 Hours

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports

Oct 31, 06:35 UTC
Resolved - VMware Engineering teams have restored the services. This incident stands resolved.

Start Time: October 31, 2023 17:00 UTC
End Time: October 31, 2023 20:14 UTC

Current Impact: None.

Oct 31, 20:31 UTC
Update - VMware Engineering teams continue to investigate the issue. More updates will be provided in an hour or as information becomes available.

Start Time: October 31, 2023 17:00 UTC
End Time: N/A

Current Impact: Users may experience latency or failures while performing new lab deployments and power operations. Existing workloads are not impacted.

Oct 31, 20:05 UTC
Update - VMware Engineering teams continue to investigate the issue. More updates will be provided in the next 30 minutes or as available.

Start Time: October 31, 2023 17:00 UTC
End Time: N/A

Current Impact: Users may experience latency or failures while performing new lab deployments and power operations. Existing work loads are not impacted.

Oct 31, 19:12 UTC
Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: October 31, 2023 17:00 UTC
End Time: N/A

Current Impact: Users may experience latency or failures while performing new lab deployments and power operations. Existing work loads are not impacted.

Oct 31, 18:25 UTC
Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 31, 2023 17:00 UTC
End Time: N/A

Current Impact: Under Assessment.

Oct 31, 17:46 UTC
Resolved - Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates.

Start Time: October 31, 2023 07:10 UTC
End Time: October 31, 2023 08:00 UTC

Current Impact: None

Oct 31, 08:57 UTC
Monitoring - VMware Engineering team has implemented mitigation measures and are seeing improvement and recovery of the service. However, To ensure stability we will monitor the service for the next 30 minutes.

Start Time: October 31, 2023 07:10 UTC
End Time: October 31, 2023 08:00 UTC

Current Impact: None.

Oct 31, 08:06 UTC
Update - VMware Engineering team continues to investigate the problem. Further updates shall be provided in the next 30 minutes.

Start Time: October 31, 2023 07:10 UTC
End Time: N/A

Current Impact: Users may not be able to access the VMware Aria Hub, Migration, Insight and Guardrails UI.

Oct 31, 07:45 UTC
Investigating - VMware Aria Migration is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 31, 2023 07:10 UTC
End Time: N/A

Current Impact: Under Assessment.

Oct 31, 07:20 UTC
Resolved - We have another Incident for the same issue. Hence closing this as a duplicate of https://status.vmware-services.io/incidents/k2r5802tzlyr

Start Time: October 31, 2023 07:10 UTC
End Time: October 31, 2023 07:11 UTC

Current Impact: None

Oct 31, 07:43 UTC
Investigating - VMware Aria Guardrails is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 31, 2023 07:10 UTC
End Time: N/A

Current Impact: Under Assessment.

Oct 31, 07:22 UTC
Completed - The scheduled maintenance has been completed.
Oct 31, 05:53 UTC
Update - Scheduled maintenance is currently in progress and we are extending the maintenance window by 30 minutes. We will provide updates as necessary.

Start Time: October 31, 2023 03:30 UTC
End Time: October 31, 2023 06:00 UTC
Duration: 150 mins

Oct 31, 05:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 03:32 UTC
Scheduled - Please be advised that Pivotal Tracker engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: October 31, 2023 03:30 UTC
End Time: October 31, 2023 05:30 UTC
Duration: 120 mins

Impact: Pivotal tracker users may experience a degraded performance during the platform maintenance activity

Oct 30, 05:15 UTC
Oct 30, 2023
Resolved - There were no alerts or issues reported during the monitoring period and all services are working as usual. This is the final notification about this incident.

Start Time: October 30, 2023 12:55 UTC
End Time: October 30, 2023 21:05 UTC

Current Impact: None

Oct 30, 23:25 UTC
Monitoring - VMware Engineering teams have mitigated the issue and services will remain under monitoring for stability for the next 1 hour.

Start Time: October 30, 2023 12:55 UTC
End Time: October 30, 2023 21:05 UTC

Current Impact: None.

Oct 30, 21:46 UTC
Update - VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

Oct 30, 20:28 UTC
Update - VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

Oct 30, 19:31 UTC
Update - VMware Engineering teams are making progress towards issue mitigation. More information will be shared in the next 1 hour or as available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

Oct 30, 18:11 UTC
Update - VMware Engineering is working towards resolution of the issue with SDDC provisioning. More updates to follow in 30 minutes or once available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

Oct 30, 17:38 UTC
Investigating - VMware Cloud on AWS: New SDDC Provisioning may be limited. Try to provision at a later time. Please accept our apologies for the inconvenience and thank you for your patience.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: New SDDC cannot be provisioned. Existing workflows should not be impacted.

Oct 30, 17:11 UTC
Oct 29, 2023

No incidents reported.

Oct 28, 2023
Resolved - Services remained stable during the monitoring period. This is the last notification for this incident.

Start Time: October 28, 2023 02:00 UTC
End Time: October 28, 2023 03:00 UTC

Current Impact: None

Oct 28, 04:46 UTC
Update - VMWare Engineering team mitigated the issue. Services will be monitored for an additional one hour to ensure stability.

Start Time: October 28, 2023 02:00 UTC
End Time: October 28, 2023 03:00 UTC

Current Impact: None

Oct 28, 04:24 UTC
Monitoring - VMware Engineering team fixed the issue. Users may have faced issues logging to cloud services during the impact period. Services will be monitored for the next one hour to ensure stability.

Start Time: October 28, 2023 02:00 UTC
End Time: October 28, 2023 03:00 UTC

Current Impact: Currently None. Users may have faced issues logging to cloud services during the impact period

Oct 28, 03:28 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 28, 2023 02:00 UTC
End Time: N/A

Current Impact: Under assessment.

Oct 28, 02:44 UTC
Oct 27, 2023
Resolved - Engineering has finished processing of any delayed reports. A performance fix has been applied to resolve report loading delays for a majority of customers. Some customers may continue to experience slow loads until reporting processes complete overnight.
Please reach out to support at cloudhealthtech.com if report performance issues persist after 9AM on Oct 28.

Start Time: October 27, 2023 06:30 UTC
End Time: October 27, 2023 19:25 UTC

Current Impact: Delayed cost reports and Rightsizing reports

Oct 27, 19:47 UTC
Identified - The engineering team has identified the cause of performance issues and working to remediate the issue. We will post a further update as soon as we have an estimated recovery time.

Start Time: October 27, 2023 06:30 UTC
End Time: N/A

Current Impact: Delayed cost reports and Rightsizing reports

Oct 27, 14:49 UTC
Investigating - Our platform is currently facing reduced performance, leading to slower response times. Although all reports will eventually load, they might take a bit longer than usual. For some customers, there could be additional delays in accessing the reports.

Start Time: October 27, 2023 06:30 UTC
End Time: N/A

Current Impact: Delayed cost reports and Rightsizing reports

Oct 27, 09:37 UTC
Completed - The scheduled maintenance has been completed.
Oct 27, 06:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 04:32 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: October 27, 2023 04:30 UTC
End Time: October 27, 2023 07:30 UTC
Duration: 180 mins

Impact: None

Oct 25, 11:15 UTC