All Systems Operational
VMware Cloud Services Console Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
DRaaS Operational
HCX Operational
VMware Cloud on Dell EMC Operational
VMware Cloud on Dell EMC Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Seoul) Operational
Canada (Central) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
Europe (Frankfurt) Operational
South America (São Paulo) Operational
Stockholm Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
VMware Tanzu Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Service Mesh Operational
VMware SD-WAN by VeloCloud Operational
VMware SD-WAN Orchestrators Operational
VMware SD-WAN Gateways Operational
VMware vRealize Log Insight Cloud ? Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Code Stream ? Operational
VMware Service Broker ? Operational
VMware vRealize Network Insight Cloud ? Operational
VMware vRealize Operations Cloud Operational
VMware AppDefense ? Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
VMware Skyline Operational
VMware Secure State Operational
VMware Learning Platform Operational
VMware Cloud Marketplace Operational
VMware vCloud Usage Insight Operational
VMware Cloud Provider Hub Operational
VMware Cloud Director service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 31, 2020

No incidents reported today.

May 30, 2020
Completed - The scheduled maintenance has been completed.
May 30, 05:13 UTC
Update - This scheduled maintenance has been further extended by 30 minutes.


The updated schedule:

Start Time: May 30, 2020 02:00 UTC
End Time: May 30, 2020 05:00 UTC
Duration: 180 minutes
May 30, 04:41 UTC
Update - This scheduled maintenance has been extended by 30 minutes.


The updated schedule:

Start Time: May 30, 2020 02:00 UTC
End Time: May 30, 2020 04:30 UTC
Duration: 150 minutes
May 30, 04:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 02:19 UTC
Update - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: May 30, 2020 02:00 UTC
End Time: May 30, 2020 04:00 UTC
Duration: 120 minutes

Impact: No impact to VMware Cloud Services login flow. However the following functionalities would be partially impacted.

1. Start Time: May 30, 2020 0200 UTC | End Time: May 30, 2020 0400 UTC | Duration: 120 mins
o The billing dashboard will not be available
o Estimated charges will be unavailable
o Create subscription, subscription activation, update org, usages, and billing document
generation will be delayed
o New customer on-boarding will be impacted briefly during the service deployment

2. Start Time: May 30, 2020 0215 UTC | End Time: May 30, 2020 0235 UTC | Duration: 20 mins
o All subscription endpoints unavailable
o All org endpoints will be unavailable
o Get estimated charges will be unavailable
May 29, 01:54 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 29, 01:49 UTC
Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: May 30, 2020 02:00 UTC
End Time: May 30, 2020 04:00 UTC
Duration: 120 minutes

Impact: No impact to VMware Cloud Services login flow.
However below services will be impacted between 2:00 AM UTC to 4:00 AM UTC
• The billing dashboard will not be available.
• View subscription and estimated charges will be unavailable.
• Create subscription, subscription activation, usages, and billing document generation will be delayed.
• New customer onboarding will be impacted briefly during the service deployment
May 28, 16:28 UTC
Completed - The scheduled maintenance has been completed.
May 30, 00:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 00:32 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the production environment.

Start Time: May 30, 2020 00:30 UTC
End Time: May 30, 2020 01:30 UTC
Duration: 60 minutes

Impact: Services may be briefly unavailable during upgrade.
May 29, 23:56 UTC
May 29, 2020
Resolved - The VMware team has investigated and found no impact to VMware services or customers. All services are working as expected. This incident is resolved and there will be no further updates.

Start Time: May 29, 2020 20:15 UTC
End Time: May 29, 2020 20:25 UTC

Impact: No impact
May 29, 22:19 UTC
Update - The VMware engineering teams are investigating this incident. More updates will be provided as available.

Start Time: May 29, 2020 20:15 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
May 29, 21:38 UTC
Investigating - VMware Cloud Services is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: May 29, 2020 20:15 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
May 29, 20:18 UTC
May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Completed - The scheduled maintenance has been completed.
May 22, 09:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:43 UTC
Scheduled - Please be advised that VMware Cloud Provider Hub engineers will be performing maintenance on the production environment.

Start Time: May 22, 2020 08:30 UTC
End Time: May 22, 2020 10:30 UTC
Duration: 120 minutes

Impact: The service will be intermittently unavailable during this maintenance.
May 22, 06:46 UTC
May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 17:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:00 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 21, 2020 17:00 UTC
End Time: May 21, 2020 18:00 UTC
Duration: 60 minutes

Impact: During this maintenance, User Interface may be affected and log ingestion may be delayed.
May 20, 16:24 UTC
May 20, 2020
Completed - The scheduled maintenance has been completed.
May 20, 18:23 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 20, 2020 17:45 UTC
End Time: May 20, 2020 18:45 UTC
Duration: 60 minutes

Impact: Services may be unavailable for a few minutes while VMWare Engineering redeploy the services.
May 20, 16:51 UTC
May 19, 2020
Completed - The scheduled maintenance has been completed.
May 19, 11:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 10:37 UTC
Scheduled - Please be advised that VMware Cloud Provider Hub engineers will be performing maintenance on the production environment.

Start Time: May 19, 2020 10:30 UTC
End Time: May 19, 2020 12:30 UTC
Duration: 120 minutes

Impact: The service will be intermittently unavailable during this maintenance.
May 19, 08:37 UTC
Resolved - VMware Engineering team has restored the functionality issue with VMware Cloud on AWS. Services are operational. This incident stands resolved.

Start Time: May 18, 2020 23:12 UTC
End Time: May 19, 2020 02:04 UTC

Impact: None.
May 19, 02:25 UTC
Identified - VMware Engineering team has identified the issue and implemented the fix, validation is in progress. More updates shall be provided in the next 30 minutes.

Start Time: May 18, 2020 23:12 UTC
End Time: N/A

Impact: Users might experience intermittent problems while accessing VMware Cloud on AWS.
May 19, 01:34 UTC
Update - VMware Engineering team continues to work stabilizing the service. Users might experience intermittent problems while accessing VMware Cloud on AWS.

Start Time: May 18, 2020 23:12 UTC
End Time: N/A

Impact: Users might experience intermittent problems while accessing VMware Cloud on AWS.
May 19, 00:39 UTC
Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: May 18, 2020 23:12 UTC
End Time: N/A

Impact: Under assessment.
May 18, 23:22 UTC
May 18, 2020
May 17, 2020
Completed - The scheduled maintenance has been completed.
May 17, 18:06 UTC
Update - Maintenance is still in progress and we are extending the window by 1 hour. We will provide an update as necessary.
May 17, 17:07 UTC
Update - The scheduled maintenance window has been extended by another 30 minutes. We will provide updates as necessary.
May 17, 16:35 UTC
Update - The scheduled maintenance window has been extended by 30 minutes. We will provide updates as necessary.
May 17, 16:02 UTC
Update - The scheduled maintenance window has been extended by 30 minutes. We will provide updates as necessary.
May 17, 15:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 15:00 UTC
Update - The scheduled maintenance has been postponed to the below new date and time.

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of a platform upgrade.

Start Time: May 17, 2020 15:00 UTC
End Time: May 17, 2020 15:30 UTC
Duration: 30 minutes

Impact: The Services will be intermittently unavailable during the maintenance window.
May 10, 13:39 UTC
Update - Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of a platform upgrade.

Start Time: May 17, 2020 15:00 UTC
End Time: May 17, 2020 15:30 UTC
Duration: 30 minutes

Impact: The Services will be intermittently unavailable during the maintenance window.
May 8, 20:00 UTC
Scheduled - Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 10, 2020 15:00 UTC
End Time: May 10, 2020 15:30 UTC
Duration: 30 minutes

Impact: The Services will be intermittently unavailable during the maintenance window.
May 8, 08:33 UTC