All Systems Operational
VMware Cloud Services Console Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
DRaaS Operational
HCX Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Seoul) Operational
Canada (Central) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
Europe (Frankfurt) Operational
South America (São Paulo) Operational
Stockholm Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
VMware Learning Platform Operational
VMware Learning Platform Operational
US West (Washington) - us-west1 Operational
US West (N.California) - us-west2 Operational
Europe (Amsterdam) - eu-central1 Operational
Asia Pacific (Bangalore) - ap-south1 Operational
VMware AppDefense ? Operational
VMware Cloud Director service Operational
VMware Cloud Marketplace Operational
VMware Cloud on Dell EMC Operational
VMware Cloud Partner Navigator Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
VMware Marketplace Operational
VMware SD-WAN by VeloCloud Operational
VMware SD-WAN Orchestrators Operational
VMware SD-WAN Gateways Operational
VMware Secure State Operational
VMware Skyline Operational
VMware Technology Partner Hub Operational
VMware Tanzu Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Service Mesh Operational
VMware vCloud Usage Insight Operational
VMware vRealize AI Cloud Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Code Stream ? Operational
VMware Service Broker ? Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware vRealize Log Insight Cloud Operational
VMware vRealize Log Insight Cloud ? Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware vRealize Network Insight Cloud Operational
VMware vRealize Network Insight Cloud ? Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware vRealize Operations Cloud Operational
VMware vRealize Operations Cloud Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: April 11, 2021 15:00 UTC
End Time: April 11, 2021 19:00 UTC
Duration: 240 minutes

Impact: No impact to VMware Cloud Services Login Flow.
The below functionalities will be impacted during the maintenance window,
- Org Onboarding
- New Subscription Creation
- New User Onboarding
- Existing User Update Operations
Posted on Apr 9, 07:18 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade in the US (United States) Prod region.

Start Time: April 14, 2021 05:30 UTC
End Time: April 14, 2021 07:30 UTC
Duration: 120 minutes

Impact: During this maintenance VMware vRealize Log Insight cloud, UI , Ingestion, Data Plane and Query components will be impacted
Posted on Apr 8, 09:43 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade Prod regions:

- AU (Australia)
- DE (Germany)
- SG (Singapore)
- CA (Canada)

Start Time: April 14, 2021 08:30 UTC
End Time: April 14, 2021 10:30 UTC
Duration: 120 minutes

Impact: VMware vRealize Log Insight cloud, UI , Ingestion, Data Plane and Query components will be impacted.
Posted on Apr 8, 09:53 UTC
Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 18, 2021 10:00 UTC
End Time: April 18, 2021 12:00 UTC
Duration: 120 minutes

Impact: During this maintenance SDDC upgrade, certificate upgrade, SDDC provisioning may fail. This maintenance may also impact Activate DR and SRM provisioning.
Posted on Apr 8, 16:52 UTC
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021
Completed - The scheduled maintenance has been completed.
Apr 10, 01:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:03 UTC
Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 09, 2021 23:00 UTC
End Time: April 10, 2021 01:30 UTC
Duration: 150 minutes

Impact: Infra maintenance - 2-5 mins UI interruption expected.
Apr 9, 21:41 UTC
Apr 9, 2021
Resolved - VMware Engineering team has resolved the issue. This is the final notification for this incident.

Start Time: April 09, 2021 08:38 UTC
End Time: April 09, 2021 10:28 UTC

Impact: None
Apr 9, 10:44 UTC
Update - VMware engineering team is investigating the VMware Cloud Services Functionality issues. More updates shall be provided in the next 1 hour.

Start Time: April 09, 2021 08:38 UTC
End Time: N/A

Impact: Users will not be able to access usage-related information which is uploaded, based on request/record ID and raw usage.
Apr 9, 10:05 UTC
Investigating - VMware Cloud Services is experiencing Functionality issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: April 09, 2021 08:38 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Apr 9, 09:49 UTC
Apr 8, 2021

No incidents reported.

Apr 7, 2021
Completed - The scheduled maintenance has been completed.
Apr 7, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 08:32 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 07, 2021 08:30 UTC
End Time: April 07, 2021 10:30 UTC
Duration: 120 minutes

Impact: Cloud Partner Navigator will be intermittently unavailable during this maintenance
Apr 7, 06:01 UTC
Apr 6, 2021
Completed - The scheduled maintenance has been completed.
Apr 6, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:02 UTC
Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 06, 2021 23:00 UTC
End Time: April 07, 2021 00:30 UTC
Duration: 90 minutes

Impact: Infra maintenance - 2-5 mins UI interruption expected.
Apr 6, 00:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 6, 10:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:38 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 06, 2021 09:30 UTC
End Time: April 06, 2021 11:30 UTC
Duration: 120 minutes

Impact: Cloud Partner Navigator will be intermittently unavailable during this maintenance
Apr 5, 14:09 UTC
Apr 5, 2021
Completed - The scheduled maintenance has been completed.
Apr 5, 08:54 UTC
Update - The VMware vRealize Log Insight Cloud maintenance has been extended by 45 mins.

Start Time: April 05, 2021 07:00 UTC
End Time: April 05, 2021 08:45 UTC
Duration: 105 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Apr 5, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 07:10 UTC
Update - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 05, 2021 07:00 UTC
End Time: April 05, 2021 08:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Apr 4, 07:25 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 05, 2021 07:00 UTC
End Time: April 05, 2021 08:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Apr 3, 17:49 UTC
Apr 4, 2021

No incidents reported.

Apr 3, 2021
Completed - The scheduled maintenance has been completed.
Apr 3, 08:53 UTC
Update - Deployment is in progress. We are extending the maintenance window by 1 hour.
Apr 3, 07:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:08 UTC
Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: April 03, 2021 07:00 UTC
End Time: April 03, 2021 07:30 UTC
Duration: 30 minutes

Impact: During this maintenance, there would be no impact to VMware Cloud Services login flow and read operations. However, write operations will not be allowed.
Mar 31, 16:22 UTC
Completed - The scheduled maintenance has been completed.
Apr 3, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:02 UTC
Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 02, 2021 23:00 UTC
End Time: April 03, 2021 02:00 UTC
Duration: 180 minutes

Impact: Infra maintenance - 2-5 mins UI interruption expected.
Apr 2, 17:24 UTC
Apr 2, 2021
Resolved - Secure State service is now Operational. We verified data collection for all Azure services are back to normal. We apologize for the impact caused by this incident.

Start Time: April 02, 2021 00:34 UTC
End Time: April 02, 2021 01:48 UTC

Impact: None.
Apr 2, 01:57 UTC
Update - Secure State service is still experiencing an incident. We are continuing to monitor the Azure services status.

Start Time: April 02, 2021 00:34 UTC
End Time: N/A

Impact: Data collection for Azure services is failing intermittently.
Apr 2, 01:19 UTC
Identified - Due to an ongoing incident in the Azure Platform, Secure State is intermittently failing to collect Azure data. We are waiting for the recovery of Azure services.

Start Time: April 02, 2021 00:34 UTC
End Time: N/A

Impact: Data collection for Azure services is failing intermittently.
Apr 2, 00:42 UTC
Investigating - VMware Secure State is experiencing Functionality issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: April 02, 2021 00:34 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Apr 2, 00:35 UTC
Apr 1, 2021
Completed - The scheduled maintenance has been completed.
Apr 1, 11:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:42 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 01, 2021 10:30 UTC
End Time: April 01, 2021 11:15 UTC
Duration: 45 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Mar 30, 08:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:30 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 01, 2021 10:30 UTC
End Time: April 01, 2021 11:00 UTC
Duration: 30 minutes

Impact: VMware vRealize Log Insight cloud, UI , Ingestion, Data Plane and Query components will be impacted
Mar 31, 08:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 08:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 07:30 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 01, 2021 07:30 UTC
End Time: April 01, 2021 08:30 UTC
Duration: 60 minutes

Impact: VMware vRealize Log Insight cloud, UI , Ingestion, Data Plane and Query components will be impacted
Mar 31, 08:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 05:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:33 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 01, 2021 05:30 UTC
End Time: April 01, 2021 06:00 UTC
Duration: 30 minutes

Impact: VMware vRealize Log Insight cloud, UI , Ingestion, Data Plane and Query components will be impacted
Mar 31, 08:14 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 05:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:39 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: April 01, 2021 04:30 UTC
End Time: April 01, 2021 05:15 UTC
Duration: 45 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Mar 30, 08:37 UTC
Mar 31, 2021
Resolved - VMware Engineering team has resolved the issue. This is the final notification for this incident.

Start Time: March 31, 2021 05:18 UTC
End Time: March 31, 2021 21:45 UTC

Impact: None
Mar 31, 22:41 UTC
Identified - VMWare engineering team have identified the issue and are working towards a fix. More updates to be provided as available.

Start Time: March 31, 2021 05:18 UTC
End Time: N/A

Impact: Customers might not see "Edit Microsoft Server Licenses" button for any new / existing cluster.
However, Customers will still be able to activate their Virtual Machines on clusters with existing Microsoft licenses.
Mar 31, 10:10 UTC
Investigating - VMWare engineering team have identified the issue and are working towards a fix. More updates to be provided as available.

Start Time: March 31, 2021 05:18 UTC
End Time: N/A

Impact: Customers might not see "Edit Microsoft Server Licenses" button for any new / existing cluster.
However, Customers will still be able to activate their Virtual Machines on clusters with existing Microsoft licenses.
Mar 31, 10:09 UTC
Completed - The scheduled maintenance has been completed.
Mar 31, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:11 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 31, 2021 09:00 UTC
End Time: March 31, 2021 12:00 UTC
Duration: 180 minutes

Impact: Cloud Partner Navigator will be intermittently unavailable during this maintenance.
Mar 30, 12:24 UTC
Resolved - No further failures observed during the monitoring period. This is the final notification for this incident.

Start Time: March 31, 2021 05:18 UTC
End Time: March 31, 2021 07:20 UTC

Impact: None
Mar 31, 09:45 UTC
Identified - VMWare engineering team have identified the issue and are working towards a fix. More updates to be provided as available.

Start Time: March 31, 2021 05:18 UTC
End Time: N/A

Impact: Customers might not see “Edit Microsoft Server Licenses” button for any new / existing cluster.
However, Customers will still be able to activate their Virtual Machines on clusters with existing Microsoft licenses.
Mar 31, 08:24 UTC
Completed - The scheduled maintenance has been completed.
Mar 31, 09:13 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 31, 2021 06:30 UTC
End Time: March 31, 2021 07:15 UTC
Duration: 45 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Mar 30, 08:35 UTC
Mar 30, 2021
Resolved - VMware Engineering team resolved the issue. This is the final notification for this incident.

Start Time: March 24, 2021 17:51 UTC
End Time: March 30, 2021 14:28 UTC

Impact: None
Mar 30, 14:38 UTC
Update - VMware Engineering team have identified the cause of the issue and expected to rollout the fix by Tuesday 03/30/2021. Further updates shall be provided as available.

Start Time: March 24, 2021 17:51 UTC
End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.
Mar 28, 10:04 UTC
Identified - VMware Engineering team have identified the cause of the issue and will be implementing the fix soon. Further updates shall be provided as available.

Start Time: March 24, 2021 17:51 UTC
End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.
Mar 27, 01:32 UTC
Update - VMware Engineering team continues to work on the permanent fix. Further updates will be provided within the next '24' hours or sooner.

Start Time: March 24, 2021 17:51 UTC
End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.
Mar 26, 07:19 UTC
Update - VMware Engineering is actively working towards a permanent fix. Further updates will be provided within the next '24' hours.

Start Time: March 24, 2021 17:51 UTC
End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.
Mar 25, 10:45 UTC
Update - VMware Skyline is experiencing back-end issue with Log Assist on log bundles over 2GB in size. VMware engineers are investigating the issue. This is causing sporadic corruption issues on log bundles over 2GB. A temporary work-a-round is to use SFTP or Customer Connect to upload log bundles over 2GB. Please refer to https://kb.vmware.com/s/article/2069559 for additional information on using SFTP.

Start Time: March 24, 2021 17:51 UTC
End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.
Mar 24, 18:28 UTC
Investigating - We are aware of an issue with the VMware Skyline Services. We are currently investigating this further and will provide an update in the next 30 Minutes.

Start Time: March 24, 2021 17:51 UTC
End Time: N/A

Impact: Under Assessment.
Mar 24, 17:52 UTC
Resolved - VMware engineering team verified what was observed wasn’t user impacting. VMware Cloud Services are working as expected. This is the final notification for this incident.

Start Time: March 30, 2021 10:16 UTC
End Time: March 30, 2021 10:17 UTC

Impact: None.
Mar 30, 11:14 UTC
Investigating - VMware Cloud Services is experiencing an issue. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: March 30, 2021 10:16 UTC
End Time: N/A

Impact: Under assessment.
Mar 30, 10:41 UTC
Mar 29, 2021
Resolved - VMware Learning Platform experienced functionality issues, which caused customers to be unable to access the Platform. The issue is now resolved and the services are running stable.

Start Time: March 29, 2021 19:00 UTC
End Time: March 29, 2021 20:00 UTC

Impact: None
Mar 29, 21:00 UTC
Resolved - VMware engineering team resolved the issue with the underlying infrastructure. This is the final notification for this incident.

Start Time: March 29, 2021 06:23 UTC
End Time: March 29, 2021 10:55 UTC

Impact: None
Mar 29, 12:29 UTC
Identified - VMware Engineering team have identified the cause of the issue and will be implementing the fix soon. Further updates will follow.

Start Time: March 29, 2021 06:23 UTC
End Time: N/A

Impact: Edges connected to the Gateways in GVA2 may experience latency issues.
Mar 29, 11:30 UTC
Investigating - Gateways in GVA2 region experiencing high latency due to an on-going issues with the underlying infrastructure. Further updates will follow.

Start Time: March 29, 2021 06:23 UTC
End Time: N/A

Impact: Edges connected to the Gateways in GVA2 may experience latency issues.
Mar 29, 11:11 UTC
Mar 28, 2021
Completed - The scheduled maintenance has been completed.
Mar 28, 00:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:24 UTC
Scheduled - Please be advised that VMware Learning Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 28, 2021 00:00 UTC
End Time: March 28, 2021 01:00 UTC
Duration: 60 minutes

Impact: Users might get kicked out of their labs and have to be re-logged back in.
Mar 24, 15:57 UTC