All Systems Operational
VMware Cloud Services Platform Operational
VMware Cloud Services Identity Operational
VMware Cloud Services Billing, Payments and Usage Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
HCX Operational
VMware Cloud Disaster Recovery Operational
VMware Cloud Flex Storage Operational
VMware Site Recovery Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Osaka) Operational
Asia Pacific (Seoul) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Milan) Operational
Europe (Paris) Operational
Europe (Stockholm) Operational
South America (São Paulo) Operational
US West (N. California) Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (Oregon) Operational
VMware Cloud Director service Operational
VMware Cloud Director service Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware Cloud on AWS Outposts Operational
VMware Cloud on Dell Operational
VMware App Launchpad Operational
VMware Cloud on Dell SDDC Operational
Asia Pacific (Sydney) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware Aria Hub Operational
VMware Aria Cost Powered by CloudHealth Operational
AWS Data Operational
Azure Data Operational
Google Cloud Data Operational
Oracle Cloud Data Operational
VMware Cloud Data Operational
Data Center Operational
Partner Platform Operational
VMware Aria Migration Operational
VMware Aria Operations for Applications Operational
VMware Chargeback Operational
VMware Cloud Partner Navigator Operational
VMware Cloud Provider Commerce Portal Operational
VMware vCloud Usage Insight Operational
VMware Developer Portal Operational
VMware HCX ? Operational
VMware Integration Validation Service Operational
VMware Marketplace Operational
VMware NSX Advanced Load Balancer Operational
VMware Technology Partner Hub Operational
VMware Lab Platform Operational
VMware Lab Platform Operational
US West (N.California) - us-west-1 Operational
US West (Washington) - us-west-2 Operational
Europe (Amsterdam) - eu-central-1 Operational
Asia Pacific (Bangalore) - ap-south-1 Operational
VMware SASE Operational
VMware SASE Orchestrators Operational
VMware SASE Gateways Operational
Cloud Web Security (CWS) Operational
Secure Access (SA) Operational
Edge Network Intelligence (ENI) Operational
VMware Skyline Operational
VMware Skyline Operational
Skyline Advisor Operational
Skyline Log Assist Operational
Skyline OSR Operational
Skyline Registration Operational
VMware vSphere+ Operational
VMware vRealize AI Cloud Operational
VMware vRealize Cloud Subscription Manager Operational
VMware vRealize Automation Cloud Operational
VMware vRealize Automation Cloud Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware vRealize Log Insight Cloud Operational
VMware vRealize Log Insight Cloud ? Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware vRealize Network Insight Cloud Operational
VMware vRealize Network Insight Cloud ? Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware vRealize Operations Cloud Operational
VMware vRealize Operations Cloud Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Tanzu Operational
VMware Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Network Operational
VMware Tanzu Service Mesh Operational
CloudHealth Secure State Operational
Pivotal Tracker Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Maintenance window has been extended. Below are the new updates

vRealize Automation 8.11.1 Features

The Cloud:
SaltStack Day2 Action Enhancements
Ability to upgrade salt-master plugin from SaltStack Config
Customized notifications in Service Broker
Capacity management enhancements - Storage allocation limits

The Multi Cloud Universe:
Provision GCP TCP Load Balancers and perform Day 2 actions
Provision GCP storage bucket resources
vRealize Automation Terraform Service and accompanying Terraform provider now supports Terraform 1.0

Application Aware:
Deprecate the redundant identity service endpoint in vRealize Automation

Start Time: February 04, 2023 07:00 UTC
End Time: February 04, 2023 12:00 UTC
Duration: 300 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.

Jan 25, 2023 - 20:19 UTC
Scheduled - vRealize Automation 8.11.1 Features

The Cloud:
SaltStack Day2 Action Enhancements
Ability to upgrade salt-master plugin from SaltStack Config
Customized notifications in Service Broker
New Aria Automation parent service tile with Cloud Assembly, Service Broker, Code Stream and SaltStack Config
Capacity management enhancements - Storage allocation limits

The Multi Cloud Universe:
Provision GCP TCP Load Balancers and perform Day 2 actions
Provision GCP storage bucket resources
vRealize Automation Terraform Service and accompanying Terraform provider now supports Terraform 1.0

Application Aware:
Deprecate the redundant identity service endpoint in vRealize Automation

Start Time: February 04, 2023 07:00 UTC
End Time: February 04, 2023 09:30 UTC
Duration: 150 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.

Jan 21, 2023 - 02:46 UTC
Past Incidents
Feb 3, 2023

No incidents reported today.

Feb 2, 2023
Resolved - VMware engineering has confirmed that Services continue to be stable and operating as expected past the monitoring period. This is the final communication for this incident and no further updates will be posted.

Start Time: February 02, 2023 07:40 UTC
End Time: February 02, 2023 09:41 UTC

Current Impact: None.

Feb 2, 12:48 UTC
Monitoring - VMware engineering has been engaged to address the issue with VMware LHR4 Cloud Web Security Service which currently has been mitigated. To assure stability services will be monitored for the next 2 hours.

Start Time: February 02, 2023 07:40 UTC
End Time: February 02, 2023 09:41 UTC

Current Impact: Currently none. During the event, customers were unable to access CWS service in LHR4.

Feb 2, 10:16 UTC
Investigating - VMware SASE is investigating a potential service event with LHR4 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: February 02, 2023 09:37 UTC
End Time: N/A

Current Impact: Under Assessment.

Feb 2, 09:37 UTC
Completed - The scheduled maintenance has been completed.
Feb 2, 09:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 07:01 UTC
Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 02, 2023 07:00 UTC
End Time: February 02, 2023 11:00 UTC
Duration: 240 mins
Impact: Users might experience service disruption in the Acceptance and Integration Environment.

Feb 2, 06:39 UTC
Feb 1, 2023
Completed - The scheduled maintenance has been completed.
Feb 1, 04:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 04:03 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 01, 2023 04:00 UTC
End Time: February 01, 2023 05:00 UTC
Duration: 60 minutes

Impact: No Impact is expected.

Jan 31, 06:41 UTC
Resolved - VMware Engineering teams have mitigated the impact. This incident stands resolved.

Start Time: January 31, 2023 23:26 UTC
End Time: February 01, 2023 03:30 UTC

Current Impact: None

Feb 1, 04:17 UTC
Update - VMware Engineering teams are actively working towards restoration. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customer onboarding with credit card payment and any existing update to the Credit Card method will have impact.

Feb 1, 03:30 UTC
Identified - VMware Engineering teams have identified the cause and are working towards mitigating the impact. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customer onboarding with credit card payment and any existing update to the Credit Card method will have impact.

Feb 1, 02:20 UTC
Update - VMware Engineering teams actively continue investigating this issue. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customer onboarding with credit card payment and any existing update to the Credit Card method will have impact.

Feb 1, 01:29 UTC
Update - VMware Engineering teams continue investigating this issue. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customers may experience issues with onboarding credit card payments.

Feb 1, 00:32 UTC
Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customers may experience issues with onboarding credit card payments.

Jan 31, 23:57 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Under assessment.

Jan 31, 23:32 UTC
Completed - The scheduled maintenance has been completed.
Feb 1, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 01:09 UTC
Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 01, 2023 01:00 UTC
End Time: February 01, 2023 03:00 UTC
Duration: 120 minutes

Impact: Minor service interruptions expected during the service upgrade.

Jan 31, 20:53 UTC
Jan 31, 2023
Resolved - VMware Engineering teams have confirmed services remained stable during the monitoring period. This incident stands resolved, and this is the final communication.

Start Time: January 31, 2023 16:54 UTC
End Time: January 31, 2023 18:19 UTC

Current Impact: None

Jan 31, 21:53 UTC
Monitoring - VMware Engineering teams have mitigated the issue and services will remain under monitoring for stability for the next one hour.

Start Time: January 31, 2023 16:54 UTC
End Time: January 31, 2023 18:19 UTC

Current Impact: None

Jan 31, 19:03 UTC
Update - VMware Engineering teams continue to make progress towards resolving the issue at the earliest. More updates will be provided in the next one hour or as soon as more information is available.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Customers may experience issues creating or editing helm deployments through the TMC catalog.

Jan 31, 18:50 UTC
Identified - VMware Engineering teams have identified the issue and are progressing further towards solving it. More updates will be provided in the next one hour or as soon as more information is available.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Customers may experience issues creating or editing helm deployments through the TMC catalog.

Jan 31, 17:43 UTC
Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Customers may experience issues creating or editing helm deployments through the TMC catalog.

Jan 31, 17:13 UTC
Investigating - VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Under Assessment.

Jan 31, 16:56 UTC
Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Resolved - VMware Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Start Time: January 26, 2023 18:21 UTC
End Time: January 26, 2023 20:42 UTC

Current Impact: None.

Jan 26, 20:50 UTC
Update - VMware Engineering teams have determined the cause of the issue and are working on resolving it. More information will be shared within 1 hour or as available.

Start Time: January 26, 2023 18:21 UTC
End Time: N/A

Current Impact: vRealize AI is not available.

Jan 26, 19:54 UTC
Identified - VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: January 26, 2023 18:21 UTC
End Time: N/A

Current Impact: vRealize AI is not available.

Jan 26, 18:58 UTC
Investigating - VMware vRealize AI Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 26, 2023 18:21 UTC
End Time: N/A

Current Impact: Under Assessment.

Jan 26, 18:22 UTC
Completed - The Scheduled maintenance has been completed.
Jan 26, 15:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 12:03 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 26, 2023 12:00 UTC
End Time: January 26, 2023 16:00 UTC
Duration: 240 minutes

Impact: No Impact is expected.

Jan 25, 16:21 UTC
Completed - The scheduled maintenance has been completed.
Jan 26, 12:50 UTC
Update - Scheduled maintenance is further extended by 4 hours. We will provide updates as necessary. New window duration is as follows:

Start Time: January 26, 2023 07:00 UTC
End Time: January 26, 2023 15:00 UTC
Duration: 480 minutes

Jan 26, 10:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 UTC
Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 26, 2023 07:00 UTC
End Time: January 26, 2023 11:00 UTC
Duration: 240 minutes

Impact: Users might experience service disruption in the production environment.

Jan 26, 06:37 UTC
Completed - The scheduled maintenance has been completed.
Jan 26, 04:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 03:05 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 26, 2023 03:00 UTC
End Time: January 26, 2023 07:00 UTC
Duration: 240 minutes

Impact: No Impact is expected.

Jan 25, 16:20 UTC
Resolved - Services have remained stable during the monitoring period. This incident stands resolved.

Start Time: January 25, 2023 23:38 UTC
End Time: January 26, 2023 00:05 UTC

Current Impact: None,

Jan 26, 01:03 UTC
Monitoring - VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 30 minutes.

Start Time: January 25, 2023 23:38 UTC
End Time: January 26, 2023 00:05 UTC

Current Impact: None, during the incident window VMware SASE Orchestrators were impacted and also Management users could not login and make any changes.

Jan 26, 00:21 UTC
Investigating - VMware SASE is investigating a potential service event with vco21-usvi1 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 25, 2023 23:38 UTC
End Time: N/A

Current Impact: Under Assessment.

Jan 26, 00:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 26, 00:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 23:07 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 22:30 UTC
End Time: January 26, 2023 02:30 UTC
Duration: 240 minutes

Impact: No Impact is expected.

Jan 25, 16:15 UTC
Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 19:01 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 19:00 UTC
End Time: January 25, 2023 23:00 UTC
Duration: 240 minutes

Impact: No Impact is expected.

Jan 25, 16:13 UTC
Completed - The scheduled maintenance has been completed.
Jan 25, 13:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:04 UTC
Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 09:00 UTC
End Time: January 25, 2023 13:00 UTC
Duration: 240 minutes

Impact: Users might experience login issues in the production environment.

Jan 25, 08:43 UTC
Completed - The scheduled maintenance has been completed.
Jan 25, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:31 UTC
Scheduled - Please be advised that VMware vSphere+ engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 09:30 UTC
End Time: January 25, 2023 11:30 UTC
Duration: 120 minutes

Impact: vSphere+ service will not be accessible for a brief period of time

Jan 25, 03:07 UTC
Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 13:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 11:05 UTC
Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2023 11:00 UTC
End Time: January 24, 2023 13:00 UTC
Duration: 120 minutes

Impact: Users might experience service disruption in the production environment ( while accessing TanzuNet and Registry ).

Jan 24, 10:50 UTC
Completed - The scheduled maintenance has been completed.
Jan 24, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:38 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2023 09:30 UTC
End Time: January 24, 2023 11:30 UTC
Duration: 120 minutes

Impact: No Impact is expected.

Jan 24, 04:30 UTC
Completed - The scheduled maintenance has been completed.
Jan 24, 09:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:01 UTC
Scheduled - Please be advised that VMware Cloud Provider Commerce Portal engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2023 09:00 UTC
End Time: January 24, 2023 09:30 UTC
Duration: 30 minutes

Impact: There might be an exception when logging into ums.cloud.vmware.com although it is not anticipated.

Jan 20, 09:07 UTC
Jan 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 23, 12:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:29 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 23, 2023 07:30 UTC
End Time: January 23, 2023 12:30 UTC
Duration: 300 minutes

Impact: UI may be affected. Log ingestion may be delayed.

Jan 16, 13:33 UTC
Jan 22, 2023

No incidents reported.

Jan 21, 2023
Completed - The scheduled maintenance has been completed.
Jan 21, 19:28 UTC
Update - Scheduled maintenance is extended further by 60 minutes. We will provide updates as necessary.

Revised End Time: January 21, 2023 19:30 UTC

Jan 21, 18:32 UTC
Update - Scheduled maintenance is extended further by 60 minutes. We will provide updates as necessary.

Revised End Time: January 21, 2023 18:30 UTC

Jan 21, 17:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:30 UTC
Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 21, 2023 09:30 UTC
End Time: January 21, 2023 17:30 UTC
Duration: 480 minutes

Impact: Users might experience service disruption in the production environment.

Jan 21, 09:06 UTC
Jan 20, 2023
Completed - The scheduled maintenance has been completed.
Jan 20, 11:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 11:00 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2023 11:00 UTC
End Time: January 20, 2023 11:30 UTC
Duration: 30 minutes

Impact: No Impact is expected.

Jan 20, 10:47 UTC
Completed - The scheduled maintenance has been completed.
Jan 20, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 09:33 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2023 09:30 UTC
End Time: January 20, 2023 10:00 UTC
Duration: 30 minutes

Impact: No Impact is expected.

Jan 20, 04:30 UTC