In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 01:53 UTC
Scheduled - Please be advised that our VMware Cloud Backend Service will be performing maintenance on the Service as part of a weekly deployment window. During this maintenance, users may experience intermittent login failures.

Start : August 18, 2018 01:30 AM UTC
End : August 18, 2018 14:00 PM UTC
Duration: 12hours 30minutes

Impact: During this maintenance, users may experience intermittent login failures.
VMware Cloud on AWS   ? Under Maintenance
VMware Discovery   ? Under Maintenance
VMware Cost Insight   ? Under Maintenance
VMware Network Insight   ? Under Maintenance
VMware AppDefense   ? Operational
VMware Log Intelligence   ? Under Maintenance
VMware Kubernetes Engine   ? Under Maintenance
VMware Hybrid Cloud Extension (HCX)   ? Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the service as part of failover testing.

Start : August 18, 2018 12:30 PM UTC
End : August 18, 2018 01:30 PM UTC
Duration: 60 minutes

Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Posted on Aug 17, 09:48 UTC
Past Incidents
Aug 18, 2018
Completed - The scheduled maintenance has been completed.
Aug 18, 03:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 01:54 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Estimated service impact will be 30 minutes during maintenance period.

Start : August 18, 2018 01:30 AM UTC
End : August 18, 2018 03:30 AM UTC
Duration: 120 minutes

Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Aug 14, 16:05 UTC
Aug 17, 2018

No incidents reported.

Aug 16, 2018
Completed - The scheduled maintenance has been completed
Aug 16, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 15:04 UTC
Scheduled - Please be advised that the VMware Kubernetes Engine Service team will be performing maintenance on the Service as part of an upgrade to VKE clusters. VMware Kubernetes service will be available throughout the maintenance as individual clusters are upgraded in sequence.

Start : August 16, 2018 03:00 PM UTC
End : August 16, 2018 11:00 PM UTC
Duration: 480 minutes

Impact: Production Clusters – Users should not experience any downtime during the upgrade but could expect normal impacts to their applications associated with draining nodes and rescheduling pods.

Development Clusters – Users will experience brief downtime of the Kubernetes API and dashboard while the master node is replaced. Post replacement of master node Users should expect normal impacts to applications associated with draining nodes and rescheduling pods.
Aug 15, 01:46 UTC
Completed - VMware engineers have completed the maintenance ahead of schedule and the service is operational.

Start : August 16, 2018 06:50 PM UTC
End : August 16, 2018 06:55 PM UTC
Duration: 5 minutes
Aug 16, 18:56 UTC
Scheduled - VMware engineers are performing maintenance on the Log Intelligence service. Log Ingestion and Log Intelligence UI will be affected during this 30 minute window.

Start : August 16, 2018 07:00 PM UTC
End : August 16, 2018 07:30 PM UTC
Duration: 30 minutes

Impact: Log Ingestion and Log Intelligence UI may be unavailable during this window.
Aug 16, 18:49 UTC
Aug 15, 2018
Completed - The scheduled maintenance has been completed.
Aug 15, 22:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:04 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Estimated service impact will be 15 minutes during the maintenance period.

Start : August 15, 2018 10:00 PM UTC
End : August 15, 2018 10:15 PM UTC
Duration: 15 minutes

Impact: UI of Below services will be impacted. No impact to existing workloads.
VMware Discovery
VMware Cost Insight
VMware Log Intelligence
VMware Network Insight
Aug 15, 21:21 UTC
Completed - The scheduled maintenance has been completed.
Aug 15, 01:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 00:35 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing maintenance on the service as part of a Platform upgrade.

Start : August 15, 2018 12:30 AM UTC
End : August 15, 2018 03:30 AM UTC
Duration: 180 minutes

Impact: All tasks will be paused for 15 to 20 minutes. Customers will be able to trigger new tasks. The VMware Cloud on AWS UI may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not impacted.
Aug 14, 20:35 UTC
Completed - This scheduled maintenance has been cancelled.
Aug 15, 01:01 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Estimated service impact will be 15 minutes during the maintenance period.

Start : August 15, 2018 12:00 AM UTC
End : August 15, 2018 12:15 AM UTC
Duration: 15 minutes

Impact: UI of Below services will be impacted. No impact to existing workloads.
VMware Discovery
VMware Cost Insight
VMware Log Intelligence
VMware Network Insight

The user must load their UI with old DNS records, and continue to use the UI while their records updated.
Aug 14, 18:30 UTC
Aug 14, 2018
Resolved - VMware Engineers have resolved the issue and all services are operational.

Impact: None

Start time: August 14, 2018 03:35 PM UTC
End Time: August 14, 2018 08:05 PM UTC
Aug 14, 22:01 UTC
Monitoring - VMware Engineers have resolved the issue. We will continue to monitor the services. We will keep you posted with additional updates as they become available.

Impact: None

Start time: August 14, 2018 03:35 PM UTC
End Time: NA
Aug 14, 20:29 UTC
Identified - VMware Cloud backend services are experiencing intermittent login issues. VMware Engineers have identified the issue and they will be applying the fix. We will keep you posted with further updates

Impact: User may not be able to access the service or experiencing trouble when logging into the service. We do not expect this issue to impact existing workloads.

Start time: August 14, 2018 03:35 PM UTC
End Time: NA
Aug 14, 20:05 UTC
Update - VMware Cloud backend services are experiencing intermittent login issues. We continue to investigate the intermittent login issue and will provide updates as available. If you encounter a login issue we encourage you to retry.

Impact: User may not be able to access the service or experiencing trouble when logging into the service. We do not expect this issue to impact existing workloads.

Start time: August 14, 2018 03:35 PM UTC
End Time: NA
Aug 14, 19:34 UTC
Update - We are continuing to investigate this issue.
Aug 14, 19:32 UTC
Update - VMware Cloud backend services are experiencing intermittent login issues. We continue to investigate the intermittent login issue and will provide updates as available. If you encounter a login issue we encourage you to retry.

Impact: User may not be able to access the service or experiencing trouble when logging into the service. We do not expect this issue to impact existing workloads.

Start time: August 14, 2018 03:35 PM UTC
End Time: NA
Aug 14, 19:31 UTC
Investigating - VMware Cloud backend services are experiencing intermittent login issues. We are currently investigating the login issue and will provide an update as necessary.

Start time: August 14, 2018 03:35 PM UTC
End Time: NA

Impact: User may not be able to access the service or experiencing trouble when logging into the service. We do not expect this issue to impact existing workloads.
Aug 14, 18:05 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 15:04 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 14:14 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 13:59 UTC
Scheduled - Please be advised that our VMware Cloud on AWS Backend Services will be performing maintenance on the Service as part of updating the certificate. During this maintenance, users may experience intermittent login failures.

Start : August 14, 2018 02:00 PM UTC
End : August 14, 2018 03:00 PM UTC
Duration: 60 Minutes

Impact: During this maintenance, users may experience intermittent login failures. Existing workloads are not expected to be impacted.
Aug 13, 17:07 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 07:52 UTC
Update - The maintenance window is extended by another 2 hours. We will provide updates as necessary.
Aug 14, 07:02 UTC
Update - The maintenance window is extended by another 90 minutes. We will provide updates as necessary.
Aug 14, 05:16 UTC
Update - The maintenance window is extended by an hours. We will provide updates as necessary.
Aug 14, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:33 UTC
Scheduled - We are upgrading Network Insight service for a better experience to users. As part of this activity, the service will not be available.

Start Time: Tuesday, August 14, 2018 3:30 AM UTC
End Time: Tuesday, August 14, 2018 4:30 AM UTC

Impact: During the maintenance window, Network Insight service will not be available. It is advised that you wait till the maintenance window is over. This is for your information only and NO action is required from the user.
Aug 14, 03:04 UTC
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018
Completed - This maintenance is postponed. We will keep you posted with the new upcoming schedule of this maintenance.
Aug 11, 17:38 UTC
Scheduled - Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.

Start : August 13, 2018 02:00 AM UTC
End : August 13, 2018 03:30 AM UTC
Duration: 90 minutes

Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Aug 10, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 02:05 UTC
Scheduled - Please be advised that our VMware Cloud Backend Service will be performing maintenance on the Service as part of a weekly deployment window. During this maintenance, users may experience intermittent login failures.

Start : August 11, 2018 02:00 AM UTC
End : August 11, 2018 14:00 PM UTC
Duration: 12 hours

Impact: During this maintenance, users may experience intermittent login failures.
Aug 10, 10:58 UTC
Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Completed - This maintenance is postponed. We will keep you posted with the new upcoming schedule of this maintenance.
Aug 7, 17:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 16:46 UTC
Scheduled - Scheduled maintenance has been delayed. We will keep you posted with further updates.
Aug 7, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:00 UTC
Scheduled - Please be advised that the VMware Kubernetes Engine Service team will be performing maintenance on the Service as part of an upgrade to VKE clusters. VMware Kubernetes service will be available throughout the maintenance as individual clusters are upgraded in sequence.

Start : August 07, 2018 03:00 PM UTC
End : August 07, 2018 11:00 PM UTC
Duration: 480 minutes

Impact: Production Clusters – Users should not experience any downtime during the upgrade but could expect normal impacts to their applications associated with draining nodes and rescheduling pods.

Development Clusters – Users will experience brief downtime of the Kubernetes API and dashboard while the master node is replaced. Post replacement of master node Users should expect normal impacts to applications associated with draining nodes and rescheduling pods.
Aug 3, 15:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 00:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:02 UTC
Scheduled - Please be advised that VMware Cloud on AWS team will be performing maintenance on the service as part of a Platform upgrade.

Start : August 07, 2018 12:00 AM UTC
End : August 07, 2018 01:00 AM UTC
Duration: 60 minutes

Impact: All tasks will be paused for 15 to 20 minutes. Customers will be able to trigger new tasks. The VMware Cloud on AWS UI may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not impacted.
Aug 6, 20:10 UTC
Aug 6, 2018

No incidents reported.

Aug 5, 2018
Completed - The scheduled maintenance has been completed.
Aug 5, 16:31 UTC
Update - The scheduled maintenance has been completed.
Aug 5, 16:30 UTC
Verifying - VMware Cloud Backend Service team is performing validations on the service. We will provide updates as necessary.
Aug 5, 15:21 UTC
Update - This Maintenance has been extended for 2 hours and below given are the updated timings. We will provide updates as necessary.

Start : August 05, 2018 11:45 AM UTC
End : August 05, 2018 04:45 PM UTC
Duration: 300 minutes
Aug 5, 14:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 11:48 UTC
Scheduled - Please be advised that our VMware Cloud Backend Service will be performing maintenance on the Service as part of a Database upgrade. During this maintenance, users may experience intermittent login failures.

Start : August 05, 2018 11:45 AM UTC
End : August 05, 2018 02:45 PM UTC
Duration: 180 minutes

Impact: During this maintenance, users may experience intermittent login failures.
Aug 2, 18:23 UTC
Aug 4, 2018

No incidents reported.