VMware Cloud Services Status

VMware Cloud Services Issue

Investigating - VMware engineering is observing intermittent events with VMware Cloud services and has engaged the required teams to investigate further and provide resolution. More updates will be provided when available or in the next 1 hour.

Start Time: October 04, 2022 13:44 UTC
End Time: N/A

Current Impact: Customers may observe intermittent issues accessing VMware Cloud services.
Oct 04, 2022 - 15:00 UTC

Monitoring - VMware engineering has been able to mitigate the issue, and all services are currently operational. To ensure stability, services will be monitored for the next 1 hour.

Start Time: October 04, 2022 13:44 UTC
End Time: October 04, 2022 14:06 UTC

Current Impact: None. During the event, customers were unable to access VMware Cloud services.
Oct 04, 2022 - 14:28 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 04, 2022 13:44 UTC
End Time: N/A

Current Impact: Under assessment.
Oct 04, 2022 - 13:47 UTC

About This Site

Additional VMware Status Pages:
Workspace ONE Status Page | Cloud Services Federal Public Status Page | Workspace ONE Access Public Status Page

VMware Cloud Services Platform Partial Outage

VMware Cloud Services Identity Partial Outage

VMware Cloud Services Billing, Payments and Usage Operational

VMware Cloud on AWS Partial Outage

HCX Partial Outage

VMware Cloud Disaster Recovery Partial Outage

VMware Cloud Flex Storage Partial Outage

VMware Site Recovery Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Osaka) Operational

Asia Pacific (Seoul) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Milan) Operational

Europe (Paris) Operational

Europe (Stockholm) Operational

South America (São Paulo) Operational

US West (N. California) Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (Oregon) Operational

VMware Cloud Director service Partial Outage

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Europe (Frankfurt) Operational

US West (Oregon) Operational

VMware Cloud on AWS Outposts Partial Outage

VMware Cloud on Dell Partial Outage

VMware App Launchpad Partial Outage

VMware Chargeback Operational

VMware Cloud Partner Navigator Partial Outage

VMware Cloud Provider Commerce Portal Partial Outage

VMware vCloud Usage Insight Partial Outage

VMware Developer Portal Operational

VMware Hybrid Cloud Extension (HCX) Partial Outage

VMware Integration Validation Service Operational

VMware Marketplace Partial Outage

VMware NSX Advanced Load Balancer Partial Outage

VMware Technology Partner Hub Operational

VMware Lab Platform Operational

US West (N.California) - us-west-1 Operational

US West (Washington) - us-west-2 Operational

Europe (Amsterdam) - eu-central-1 Operational

Asia Pacific (Bangalore) - ap-south-1 Operational

VMware SASE Operational

VMware SASE Orchestrators Operational

VMware SASE Gateways Operational

Cloud Web Security (CWS) Operational

Secure Access (SA) Operational

Edge Network Intelligence (ENI) Operational

VMware Skyline Partial Outage

Skyline Advisor Operational

Skyline Log Assist Operational

Skyline OSR Operational

Skyline Registration Operational

VMware vSphere+ Partial Outage

VMware vRealize AI Cloud Operational

VMware vRealize Cloud Subscription Manager Operational

VMware vRealize Automation Cloud Partial Outage

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Log Insight Cloud Partial Outage

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Network Insight Cloud Partial Outage

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware vRealize Operations Cloud Partial Outage

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware Tanzu Partial Outage

VMware Application Catalog Partial Outage

VMware Tanzu Mission Control Partial Outage

VMware Tanzu Network Operational

VMware Tanzu Service Mesh Partial Outage

CloudHealth Secure State Partial Outage

Pivotal Tracker Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Cloud Health Secure State- Scheduled Maintenance Oct 5, 2022 07:30-11:30 UTC

Please be advised that Cloud Health Secure State engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: October 05, 2022 07:30 UTC
End Time: October 05, 2022 11:30 UTC
Duration: 240 minutes

Impact: We are migrating legacy reports to the new reports service. Users will not be able to edit legacy reports until the migration is complete. This will run for 4 hours. Users can use the new reports service during this time.
Posted on Oct 03, 2022 - 12:02 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance Oct 7, 2022 04:30-07:30 UTC

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: October 07, 2022 04:30 UTC
End Time: October 07, 2022 07:30 UTC
Duration: 180 minutes

Impact: CPN will be intermittently unavailable
Posted on Oct 04, 2022 - 12:22 UTC

VMware Lab Platform - Scheduled Maintenance - Europe Oct 10, 2022 02:00-06:00 UTC

Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: October 10, 2022 02:00 UTC
End Time: October 10, 2022 06:00 UTC
Duration: 240 minutes

Impact: Users may experience interruptions with access to lab consoles and new lab deployments during the maintenance. We recommend to not schedule any classes or events during this period.
Posted on Oct 03, 2022 - 13:22 UTC

VMware Lab Platform - Scheduled Maintenance - Asia Pacific Oct 14, 2022 12:30-16:30 UTC

Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: October 14, 2022 12:30 UTC
End Time: October 14, 2022 16:30 UTC
Duration: 240 minutes

Impact: Users may experience interruptions with access to lab consoles and new lab deployments during the maintenance. We recommend to not schedule any classes or events during this period.
Posted on Oct 03, 2022 - 13:29 UTC

VMware Lab Platform - Scheduled Maintenance - North America (US-West-1) Oct 17, 2022 05:00-09:00 UTC

Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: October 17, 2022 05:00 UTC
End Time: October 17, 2022 09:00 UTC
Duration: 240 minutes

Impact: Users may experience interruptions with access to lab consoles and new lab deployments during the maintenance. We recommend to not schedule any classes or events during this period.
Posted on Oct 03, 2022 - 13:31 UTC

Past Incidents

Oct 4, 2022

VMware vRealise Services Issue for India Location

Resolved - VMware Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Start Time: October 03, 2022 23:44 UTC
End Time: October 04, 2022 00:30 UTC

Current Impact: None.
Oct 4, 01:05 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: October 03, 2022 23:44 UTC
End Time: N/A

Current Impact: Users may experience intermittent availability issues while accessing vRealise Log Insight, Automation cloud. These services are working as expected for all other geo locations.
Oct 4, 00:33 UTC

Investigating - VMware vRealize Log Insight Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 03, 2022 23:44 UTC
End Time: N/A

Current Impact: Under Assessment.
Oct 3, 23:47 UTC

Oct 3, 2022

VMware Application Catalog Issue

Resolved - VMware Engineering team has mitigated the issue. This incident stands resolved.

Start Time: October 03, 2022 02:41 UTC
End Time: October 03, 2022 02:54 UTC

Current Impact: None. However, during the event window, users would have failed to list the catalog on the Marketplace UI.
Oct 3, 03:27 UTC

Investigating - VMware Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 03, 2022 02:41 UTC
End Time: N/A

Current Impact: Under Assessment.
Oct 3, 02:47 UTC

Oct 2, 2022

No incidents reported.

Oct 1, 2022

VMware vRealize Automation Cloud October release.

Completed - The scheduled maintenance has been completed.
Oct 1, 10:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 07:01 UTC

Update - Please be advised this maintenance has been rescheduled to October 1st, 2022 at 07:00 UTC.

Start Time: October 1, 2022 07:00 UTC
End Time: October 1, 2022 09:30 UTC
Duration: 150 minutes
Sep 21, 18:29 UTC

Scheduled - vRealize Automation (vRA) 8.10.0 provides capabilities in the areas of Cloud Guardrails Policies, Onboarding and Extensibility enhancements.
The benefits of vRealize Automation 8.10.0 include:

The Cloud:
Enable quick create VM for project members
Support for vRA SaltStack Config on RHEL8 and RHEL9
Onboarded deployment compliant with project resource limits
Integration support between vRA and vRO user interactions

The Multi Cloud Universe:
Cloud Guardrails (vRA Cloud Only) - Guided Setup

Application Aware:
Provide the ability to set custom salt grain data with SaltStack Config resource on Cloud Template
Display salt grains data in Cloud Assembly for a more detailed resource viewci-slackbot

Start Time: September 24, 2022 07:00 UTC
End Time: September 24, 2022 09:30 UTC
Duration: 150 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.
Sep 9, 15:56 UTC

Sep 30, 2022

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 30, 03:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:05 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 30, 2022 00:00 UTC
End Time: September 30, 2022 03:00 UTC
Duration: 180 minutes

Impact: Minor service interruptions are expected.
Sep 29, 17:51 UTC

Sep 29, 2022

VMware Application Catalog Issue

Resolved - VMware Application Catalog is now accessible when navigating to VMware Marketplace. This incident stands resolved, and this is the final notification.

Start Time: September 29, 2022 01:08 UTC
End Time: September 29, 2022 01:54 UTC

Impact: None
Sep 29, 02:07 UTC

Update - VMware Engineering teams continue to investigate an issue with accessing the VMware Application Catalog when navigating to VMware Marketplace (marketplace.cloud.vmware.com). Teams are working on mitigating the issue. Further updates will be provided in the next 1 hour.

Start Time: September 29, 2022 01:08 UTC
End Time: N/A

Impact: Customers trying to list the catalogs on marketplaces UI will be affected, and they won't be able to list them in the marketplace UI.
Sep 29, 01:56 UTC

Investigating - VMware Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 29, 2022 01:08 UTC
End Time: N/A

Impact: Under Assessment.
Sep 29, 01:18 UTC

Sep 28, 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 10:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 09:31 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 28, 2022 09:30 UTC
End Time: September 28, 2022 10:30 UTC
Duration: 60 minutes

Impact: CPN will be intermittently unavailable.
Sep 28, 06:21 UTC

Sep 27, 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 11:09 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 27, 08:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 08:05 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 27, 2022 08:00 UTC
End Time: September 27, 2022 11:00 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Sep 26, 14:54 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 11:06 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 27, 2022 09:30 UTC
End Time: September 27, 2022 11:30 UTC
Duration: 120 minutes

Impact: CPN will be intermittently unavailable
Sep 26, 05:56 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 08:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 05:41 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 27, 2022 05:30 UTC
End Time: September 27, 2022 08:30 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Sep 26, 14:41 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance (US Region)

Completed - The scheduled maintenance has been completed.
Sep 27, 08:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:34 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service in the US region.

Start Time: September 27, 2022 06:30 UTC
End Time: September 27, 2022 08:00 UTC
Duration: 90 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Sep 26, 14:51 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance (US Region)

Completed - The scheduled maintenance has been completed.
Sep 27, 05:40 UTC

Update - Scheduled maintenance is currently in progress and we are extending the maintenance window by 30 minutes. We will provide updates as necessary.

Start Time: September 27, 2022 03:30 UTC
End Time: September 27, 2022 05:30 UTC
Duration: 120 minutes
Sep 27, 05:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 03:31 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service in the US region.

Start Time: September 27, 2022 03:30 UTC
End Time: September 27, 2022 05:00 UTC
Duration: 90 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Sep 26, 14:39 UTC

Sep 26, 2022

No incidents reported.

Sep 25, 2022

VMware Cloud Services Console maintenance

Completed - The scheduled maintenance has been called off due to unforeseen circumstances. Hence, this notification is cancelled.
Sep 25, 16:36 UTC

Scheduled - Please be advised that VMware Cloud Services engineers will perform service maintenance as part of the platform upgrade.

Start Time: September 25, 2022 16:30 UTC
End Time: September 25, 2022 20:00 UTC
Duration: 210 minutes

Impact: Users will not be able to add/update/delete new orgs, roles, permission on console.cloud.vmware.com
Sep 25, 08:32 UTC

Sep 24, 2022

VMware Cloud Services Console maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 16:15 UTC

Update - Scheduled maintenance has been extended for 2 hours. We will provide the updates as necessary.

Start Time: September 24, 2022 04:00 UTC
End Time: September 24, 2022 16:30 UTC
Duration: 750 minutes
Sep 24, 11:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 04:02 UTC

Scheduled - Please be advised that VMware Cloud Services engineers will perform service maintenance as part of the platform upgrade.

Start Time: September 24, 2022 04:00 UTC
End Time: September 24, 2022 10:00 UTC
Duration: 360 minutes

Impact: Users will not be able to add/update/delete new orgs, roles, permission on console.cloud.vmware.com
Sep 20, 08:06 UTC

VMware Tanzu Network Issue

Resolved - VMware Engineering identified the reported alarms were due to planned maintenance activity. Currently, the service is stable and fully operational. This incident stands resolved.

Start Time: September 24, 2022 09:38 UTC
End Time: September 24, 2022, 09:44 UTC

Impact: None
Sep 24, 10:18 UTC

Investigating - VMware Tanzu Network is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 24, 2022 09:38 UTC
End Time: N/A

Impact: Under Assessment.
Sep 24, 09:46 UTC

VMware Cloud Services Platform - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 03:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 03:00 UTC

Scheduled - Please be advised that VMware Cloud Services Platform engineers will perform maintenance on the service as part of the upgrade.

Start Time: September 24, 2022 03:00 UTC
End Time: September 24, 2022 03:30 UTC
Duration: 30 minutes

Impact: No impact to VMware Cloud Services Login Flow. However, the below functionalities will have an intermittent impact,
Create, Update Subscription,
Accessing current costs and Viewing of the discount details
Onboarding of new sales-led purchases
Manage payment methods
Sep 23, 06:32 UTC

Sep 23, 2022

VMware Cloud Services Issue

Resolved - There were no alerts or issues reported during the monitoring period and all services are working as usual. That’s the final notification about this incident.

Start Time: September 23, 2022 09:31 UTC
End Time: September 23, 2022 09:52 UTC

Impact: None.
Sep 23, 10:35 UTC

Monitoring - VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 30 minutes.

Start Time: September 23, 2022 09:31 UTC
End Time: September 23, 2022 09:52 UTC

Impact: Currently none, List of payment methods and Organizations onboarding were impacted for Sales Led Purchase flow.
Sep 23, 10:05 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: September 23, 2022 09:31 UTC
End Time: N/A

Impact: List of payment methods and Organizations onboarding are impacted for Sales Led Purchase flow.
Sep 23, 09:59 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 23, 2022 09:31 UTC
End Time: N/A

Impact: Under assessment.
Sep 23, 09:34 UTC

Sep 22, 2022

VMware Application Catalog Issue

Resolved - VMware Engineering teams have deployed a fix. VMware Application Catalog is now accessible when navigating to VMware Marketplace. This incident stands resolved, and this is the final notification.

Impact: None

Start Time: September 22, 2022 19:23 UTC
End Time: September 22, 2022 19:43 UTC
Sep 22, 19:57 UTC

Identified - VMware Engineering teams have identified an issue with accessing the VMware Application Catalog when navigating to VMware Marketplace (marketplace.cloud.vmware.com). Teams are working on mitigating the issue. Further updates will be provided as available.

Start Time: September 22, 2022 19:23 UTC
End Time: N/A

Impact: Users will experience issues accessing the VMware Application Catalog when navigating to VMware Marketplace.
Sep 22, 19:48 UTC

Investigating - VMware Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 22, 2022 19:23 UTC
End Time: N/A

Impact: Under Assessment.
Sep 22, 19:26 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 12:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 10:30 UTC

Update - This maintenance has been postponed again:

Start Time: September 22, 2022 10:30 UTC
End Time: September 22, 2022 12:30 UTC
Duration: 120 minutes
Sep 22, 10:26 UTC

Update - Scheduled maintenance has been postponed. The new time window is as follows.

Start Time: September 22, 2022 10:00 UTC
End Time: September 22, 2022 12:00 UTC
Duration: 120 minutes
Sep 22, 05:38 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 22, 2022 10:00 UTC
End Time: September 22, 2022 12:00 UTC
Duration: 120 minutes

Impact: VMware vRealize Log Insight cloud will not be available during the maintenance window.
Sep 21, 08:14 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance - AU, DE, SG, CA, UK, JP, IN

Completed - The scheduled maintenance has been completed.
Sep 22, 12:04 UTC

Update - This maintenance has been extended by one hour:

Start Time: September 22, 2022 08:00 UTC
End Time: September 22, 2022 12:00 UTC
Duration: 240 minutes
Sep 22, 11:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 08:09 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service in the following regions.

AU(Australia)
DE(Germany)
SG(Singapore)
CA(Canada)
UK(United Kingdom)
BR(Brazil)
JP(Tokyo)
IN(India)

Start Time: September 22, 2022 08:00 UTC
End Time: September 22, 2022 11:00 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted
Sep 21, 14:05 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 09:31 UTC

Update - Scheduled maintenance has been extended for another 40 mins. We will provide updates as necessary.

Start Time: September 22, 2022 07:30 UTC
End Time: September 22, 2022 09:10 UTC
Duration: 100 minutes
Sep 22, 08:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 07:32 UTC

Update - Scheduled maintenance has been postponed. The new time window is as follows.

Start Time: September 22, 2022 07:30 UTC
End Time: September 22, 2022 08:30 UTC
Duration: 60 minutes
Sep 22, 07:00 UTC

Update - Scheduled maintenance has been postponed. The new time window is as follows.

Start Time: September 22, 2022 06:30 UTC
End Time: September 22, 2022 07:30 UTC
Duration: 60 minutes
Sep 22, 05:27 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 22, 2022 05:30 UTC
End Time: September 22, 2022 06:30 UTC
Duration: 60 minutes

Impact: VMware vRealize Log Insight cloud will not be available during the maintenance window.
Sep 21, 08:11 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance - AU, DE, SG, CA, UK, BR, JP, IN

Completed - The scheduled maintenance has been completed.
Sep 22, 09:30 UTC

Update - Scheduled maintenance has been extended by 1 hour. We will provide updates as necessary.

Start Time: September 22, 2022 05:30 UTC
End Time: September 22, 2022 09:30 UTC
Duration: 240 minutes
Sep 22, 08:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 05:41 UTC

Update - Scheduled maintenance has been postponed. The new time window is as follows.

Start Time: September 22, 2022 05:30 UTC
End Time: September 22, 2022 08:30 UTC
Duration: 180 minutes
Sep 22, 05:19 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service in the following regions:

- AU (Australia)
- DE (Germany)
- SG (Singapore)
- CA (Canada)
- UK (United Kingdom)
- BR (Brazil)
- JP (Tokyo)
- IN (India)

Start Time: September 22, 2022 05:00 UTC
End Time: September 22, 2022 08:00 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Sep 21, 12:59 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance - US

Completed - The scheduled maintenance has been completed.
Sep 22, 08:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 06:34 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service in the US region.

Start Time: September 22, 2022 06:30 UTC
End Time: September 22, 2022 08:00 UTC
Duration: 90 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted
Sep 21, 13:49 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance - US

Completed - The scheduled maintenance has been completed.
Sep 22, 05:33 UTC

Update - Scheduled maintenance has been extended by 30 minutes. We will provide updates as necessary.

Start Time: September 22, 2022 03:30 UTC
End Time: September 22, 2022 05:30 UTC
Duration: 120 minutes
Sep 22, 05:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 03:35 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service in the US region.

Start Time: September 22, 2022 03:30 UTC
End Time: September 22, 2022 05:00 UTC
Duration: 90 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Sep 21, 12:59 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 05:02 UTC

Update - Scheduled maintenance has been extended by 20 minutes. We will provide updates as necessary.

Start Time: September 22, 2022 03:30 UTC
End Time: September 22, 2022 04:50 UTC
Duration: 80 minutes
Sep 22, 04:33 UTC

Update - Scheduled maintenance has been extended by 30 minutes. We will provide updates as necessary.

Start Time: September 22, 2022 03:30 UTC
End Time: September 22, 2022 04:30 UTC
Duration: 60 minutes
Sep 22, 04:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 03:34 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 22, 2022 03:30 UTC
End Time: September 22, 2022 04:00 UTC
Duration: 30 minutes

Impact: VMware vRealize Log Insight cloud will not be available during the maintenance window.
Sep 21, 07:58 UTC

Sep 21, 2022

VMware Cloud Director (Americas region) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 14:21 UTC

Update - Scheduled maintenance has been extended for 1 hour 30 minutes. We will provide updates as necessary.

Start Time: September 21, 2022 11:00 UTC
End Time: September 21, 2022 14:30 UTC
Duration: 210 minutes
Sep 21, 13:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 13:11 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 21, 2022 11:00 UTC
End Time: September 21, 2022 13:00 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Sep 19, 22:45 UTC

VMware Skyline Issue

Resolved - The services are found to be stable during the monitoring period and this is the final notification for this incident.

Start Time: September 21, 2022 08:53 UTC
End Time: September 21, 2022, 09:05 UTC

Impact: None
Sep 21, 12:38 UTC

Monitoring - VMware Engineering team have restored the Skyline services and will monitor for any potential impact for the next 30 minutes.

Start Time: September 21, 2022 08:53 UTC
End Time: September 21, 2022, 09:05 UTC

Impact: None. At the time of the incident, users might have experienced issues in accessing Skyline Advisor.
Sep 21, 09:22 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 21, 2022 08:53 UTC
End Time: N/A

Impact: Under Assessment.
Sep 21, 08:55 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - This Maintenance has been cancelled and will be rescheduled.
Sep 21, 08:09 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 08:07 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 22, 2022 05:30 UTC
End Time: September 22, 2022 06:30 UTC
Duration: 60 minutes

Impact: VMware vRealize Log Insight cloud will not be available during the maintenance window.
Sep 21, 08:02 UTC

VMware Cloud Director (Europe region) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 03:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:01 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 21, 2022 02:00 UTC
End Time: September 21, 2022 04:00 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Sep 19, 22:45 UTC

Sep 20, 2022

VMware Cloud Director (India region) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 23:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 22:32 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 20, 2022 22:30 UTC
End Time: September 21, 2022 00:30 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Sep 19, 22:45 UTC

VMware Cloud Director (Asia Pacific region) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 21:20 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 20, 2022 19:00 UTC
End Time: September 20, 2022 21:00 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Sep 19, 22:44 UTC

VMware Cloud Services Issue

Resolved - VMware Engineering team have identified and fixed the issue. The incident stands resolved.

Start Time: September 20, 2022 18:18 UTC
End Time: September 20, 2022 18:49 UTC

Impact: None
Sep 20, 19:09 UTC

Update - VMware Engineering team is aware of an issue with VMware Cloud Services and is working towards mitigation. Further updates will be provided as available.

Start Time: September 20, 2022 18:18 UTC
End Time: N/A

Impact: Customers will not be able to view the product catalog and purchase new subscription or modify existing subscription configuration. Customers will also not be able to see addons and upgrade offers.
Sep 20, 18:47 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 20, 2022 18:18 UTC
End Time: N/A

Impact: Under assessment.
Sep 20, 18:19 UTC

VMware Tanzu Mission Control Issue

Resolved - No issues were observed during the monitoring period. The incident is resolved. This is the final notification for this issue.

Start Time: September 20, 2022 06:36 UTC
End Time: September 20, 2022 16:11 UTC

Impact: None
Sep 20, 17:58 UTC

Monitoring - VMware Engineering teams have mitigated the issue and services will remain under monitoring for stability for the next 1 hour.

Start Time: September 20, 2022 06:36 UTC
End Time: September 20, 2022 16:11 UTC

Impact: None
Sep 20, 16:35 UTC

Identified - VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: September 20, 2022 06:36 UTC
End Time: N/A

Impact: Users might experience intermittent issues with inspection details uploading
Sep 20, 16:05 UTC

Update - VMware Engineering teams are continuously working forward on issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: September 20, 2022 06:36 UTC
End Time: N/A

Impact: Users might experience intermittent issues with inspection details uploading
Sep 20, 14:52 UTC

Update - VMware Engineering teams are moving towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: September 20, 2022 06:36 UTC
End Time: N/A

Impact: Users might experience intermittent issues with inspection details uploading
Sep 20, 13:52 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: September 20, 2022 06:36 UTC
End Time: N/A

Impact: Users might experience intermittent issues with inspection details uploading
Sep 20, 13:23 UTC

Investigating - VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 20, 2022 06:36 UTC
End Time: N/A

Impact: Under Assessment.
Sep 20, 13:06 UTC

VMware Cloud Services Issue

Resolved - VMware Engineering team confirms services remain stable during the monitoring period, This is final notification for this incident.

Start Time: September 20, 2022, 06:13 UTC
End Time: September 20, 2022, 06:21 UTC

Impact: None
Sep 20, 08:01 UTC

Update - VMware Engineering team confirms services are stable, to ensure services remain stable we will be monitoring the services for the next 30 more minutes.

Start Time: September 20, 2022, 06:13 UTC
End Time: September 20, 2022, 06:21 UTC

Impact: None
Sep 20, 07:34 UTC

Monitoring - VMware Engineering team has implemented mitigation measures and are seeing improvement and recovery of the services. However, to ensure stability we will monitor the service for the next 30 minutes.

Start Time: September 20, 2022 06:13 UTC
End Time: September 20, 2022 06:21 UTC

Impact: Currently None. Customer Onboarding and Manage Payment Methods might have experienced issues.
Sep 20, 06:43 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 20, 2022 06:13 UTC
End Time: N/A

Impact: Under assessment.
Sep 20, 06:20 UTC

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 00:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 23:57 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: September 20, 2022 00:00 UTC
End Time: September 20, 2022 01:00 UTC
Duration: 60 minutes

Impact: Service upgrade - Minor service interruptions expected.
Sep 19, 15:39 UTC

VMware Lab Platform Issue

Resolved - VMware Engineering teams have deployed a fix. VMware Lab Platform services are now fully operational. This incident stands resolved, and this is the final notification.

Start Time: September 19, 2022 22:32 UTC
End Time: September 20, 2022, 00:11 UTC

Impact: None.
Sep 20, 00:15 UTC

Update - VMware Engineering teams are investigating an issue with VMware Lab Platform services. Further updates will be provided as available.

Start Time: September 19, 2022 22:32 UTC
End Time: N/A

Impact: Customers may experience issues deploying select templates.
Sep 19, 23:00 UTC

Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 19, 2022 22:32 UTC
End Time: N/A

Impact: Under Assessment.
Sep 19, 22:33 UTC