All Systems Operational
VMware Cloud Services Console Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
DRaaS Operational
HCX Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Seoul) Operational
Canada (Central) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
Europe (Frankfurt) Operational
South America (São Paulo) Operational
Stockholm Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
VMware Learning Platform Operational
VMware Learning Platform Operational
US West (N.California) - us-west-1 Operational
US West (Washington) - us-west-2 Operational
Europe (Amsterdam) - eu-central-1 Operational
Asia Pacific (Bangalore) - ap-south-1 Operational
VMware AppDefense ? Operational
VMware Cloud Director service Operational
VMware Cloud on Dell EMC Operational
VMware vSphere Advantage Operational
VMware Cloud Partner Navigator Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
Pivotal Tracker Operational
Tracker Service Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
AWS S3 Operational
VMware SD-WAN Operational
VMware SD-WAN Orchestrators Operational
VMware SD-WAN Gateways Operational
CloudHealth Secure State Operational
VMware Marketplace Operational
VMware Technology Partner Hub Operational
VMware vRealize AI Cloud Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Code Stream ? Operational
VMware Service Broker ? Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware vRealize Log Insight Cloud Operational
VMware vRealize Log Insight Cloud ? Operational
Asia Pacific (Japan) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware vRealize Network Insight Cloud Operational
VMware vRealize Network Insight Cloud ? Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware vRealize Operations Cloud Operational
VMware vRealize Operations Cloud Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Tanzu Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Service Mesh Operational
VMware Skyline Operational
VMware Skyline Operational
Skyline Advisor Operational
Skyline Log Assist Operational
Skyline OSR Operational
Skyline Registration Operational
VMware vCloud Usage Insight Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2022 11:00 UTC
End Time: January 20, 2022 12:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Posted on Jan 18, 15:21 UTC
Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2022 12:00 UTC
End Time: January 20, 2022 14:00 UTC
Duration: 120 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Posted on Jan 18, 19:39 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2022 06:00 UTC
End Time: January 24, 2022 07:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Posted on Jan 18, 15:31 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2022 11:00 UTC
End Time: January 24, 2022 12:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Posted on Jan 18, 15:41 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2022 06:00 UTC
End Time: January 25, 2022 07:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Posted on Jan 18, 15:47 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2022 11:00 UTC
End Time: January 25, 2022 12:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Posted on Jan 18, 16:02 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 27, 2022 07:30 UTC
End Time: January 27, 2022 11:00 UTC
Duration: 210 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Posted on Jan 18, 16:17 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 27, 2022 11:00 UTC
End Time: January 27, 2022 12:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Posted on Jan 18, 16:09 UTC
Past Incidents
Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 07:21 UTC
Update - Maintenance is in progress. We are extending the maintenance window by 30 Minutes.
Jan 20, 07:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:55 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2022 06:00 UTC
End Time: January 20, 2022 07:00 UTC
Duration: 60 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Jan 18, 15:13 UTC
Completed - The scheduled maintenance has been completed.
Jan 20, 03:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 03:01 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2022 03:00 UTC
End Time: January 20, 2022 05:00 UTC
Duration: 120 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Jan 18, 19:36 UTC
Jan 19, 2022
Completed - The scheduled maintenance has been completed.
Jan 19, 22:05 UTC
Update - Scheduled maintenance is further extended by 60mins. We will provide updates as necessary.

Start Time: January 19, 2022 19:00 UTC
End Time: January 19, 2022 22:00 UTC
Duration: 180 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Jan 19, 21:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 19:04 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 19, 2022 19:00 UTC
End Time: January 19, 2022 21:00 UTC
Duration: 120 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Jan 18, 19:32 UTC
Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 11:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 08:36 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 18, 2022 08:30 UTC
End Time: January 18, 2022 11:30 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane and Query components will be impacted.
Jan 17, 10:27 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 05:30 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 18, 2022 05:30 UTC
End Time: January 18, 2022 07:00 UTC
Duration: 90 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane and Query components will be impacted.
Jan 17, 10:22 UTC
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - No issues were reported during the monitoring period. This incident stands resolved and no further updates will be provided.

Start Time: January 13, 2022 23:28 UTC
End Time: January 14, 2022 07:08 UTC

Impact: None
Jan 14, 09:29 UTC
Monitoring - The VMware Engineering team has resolved the issue. All services are working as expected. The services will be monitored for next 2 Hours.

Start Time: January 13, 2022 23:28 UTC
End Time: January 14, 2022 07:08 UTC

Impact: None
Jan 14, 07:19 UTC
Investigating - Transit issues in Australia region impacting edge connectivity to Gateways in Mel1 and to corresponding Orchestrator. Issue is being investigated by Engineering team and are engaging Service Provider for further investigation.

Start Time: January 13, 2022 23:28 UTC
End Time: N/A

Impact: Edges in Australia are unable to connect to the Gateways in Mel1 region, showing the Edges offline in the Orchestrator portal.
Jan 14, 06:21 UTC
Jan 13, 2022
Resolved - VMware Engineering team has confirmed the service to be fully operational. The incident stands resolved, and this is the final notification.

Start Time: January 13, 2022 18:00 UTC
End Time: January 13, 2022 18:48 UTC

Impact: None
Jan 13, 18:58 UTC
Investigating - CloudHealth Secure State is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 13, 2022 18:00 UTC
End Time: N/A

Impact: Remediation jobs are not running.
Jan 13, 18:44 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 10:39 UTC
Update - Scheduled maintenance is further extended by 10mins. We will provide updates as necessary.

Start Time: January 13, 2022 09:30 UTC
End Time: January 13, 2022 10:40 UTC
Duration: 70 minutes
Jan 13, 10:32 UTC
Update - Scheduled maintenance is further extended by 15mins. We will provide updates as necessary.

Start Time: January 13, 2022 09:30 UTC
End Time: January 13, 2022 10:30 UTC
Duration: 60 minutes
Jan 13, 10:11 UTC
Update - Scheduled maintenance is further extended by 15mins. We will provide updates as necessary.

Start Time: January 13, 2022 09:30 UTC
End Time: January 13, 2022 10:15 UTC
Duration: 45 minutes
Jan 13, 09:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:31 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 13, 2022 09:30 UTC
End Time: January 13, 2022 10:00 UTC
Duration: 30 minutes

Impact: UI, Ingestion, Data Plane and Queries are impacted.
Jan 12, 09:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 06:31 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 13, 2022 06:30 UTC
End Time: January 13, 2022 07:30 UTC
Duration: 60 minutes

Impact: UI, Ingestion, Data Plane and Queries are impacted.
Jan 12, 09:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 04:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:31 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 13, 2022 04:30 UTC
End Time: January 13, 2022 05:00 UTC
Duration: 30 minutes

Impact: UI, Ingestion, Data Plane and Queries are impacted.
Jan 12, 09:08 UTC
Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - VMware Engineering team has confirmed the service to be fully operational. The incident stands resolved, and this is the final notification.

Start Time: January 11, 2022 13:00 UTC
End Time: January 11, 2022 15:22 UTC

Impact: None.
Jan 11, 16:07 UTC
Monitoring - VMware Engineering team have fixed the issue and the service is back to operational. We will continue to monitor the service for stability. More updates shall be provided as available.

Start Time: January 11, 2022 13:00 UTC
End Time: January 11, 2022 15:22 UTC

Impact: None.
Jan 11, 15:37 UTC
Update - VMware Engineering Team is working towards identifying and fixing the issue. More updates will be provided as available.

Start Time: January 11, 2022 13:00 UTC
End Time: N/A

Impact: VLP Students with labs hosted on US West (N.California) - us-west-1 will not be able to connect to lab console.
Jan 11, 14:18 UTC
Investigating - VMware Learning Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 11, 2022 13:00 UTC
End Time: N/A

Impact: Under Assessment.
Jan 11, 13:47 UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 09:33 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the production service.

Start Time: January 11, 2022 09:30 UTC
End Time: January 11, 2022 11:30 UTC
Duration: 120 minutes

Impact: CPHub will be intermittently unavailable.
Jan 10, 12:20 UTC
Resolved - VMware Engineering team confirmed there was no impact to services. All Tanzu Mesh services are operating as intended. This incident stands resolved, and this is the final notification.

Start Time: January 10, 2022 23:47 UTC
End Time: January 10, 2022 23:48 UTC

Impact: None
Jan 11, 00:11 UTC
Investigating - VMware Tanzu Service Mesh is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 10, 2022 23:47 UTC
End Time: N/A

Impact: Under Assessment.
Jan 10, 23:52 UTC
Jan 10, 2022
Resolved - VMware Engineering have restored the services. This will be the final notification for this incident.

Start Time: January 10, 2022 04:12 UTC
End Time: January 10, 2022 04:20 UTC

Impact: None.
Jan 10, 05:01 UTC
Identified - VMware Engineering team has identified the issue and are working towards finding the cause for the event. More updates shall be provided in the next one hour.

Start Time: January 10, 2022 04:12 UTC
End Time: N/A

Impact: Currently we do not expect any impact. Users might have observed issues with Org Onboarding, Subscription Creation, and Credit Card registration.
Jan 10, 04:48 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 10, 2022 04:12 UTC
End Time: N/A

Impact: Under assessment.
Jan 10, 04:13 UTC
Jan 9, 2022
Completed - The scheduled maintenance has been completed.
Jan 9, 05:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 02:10 UTC
Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: January 09, 2022 02:00 UTC
End Time: January 09, 2022 05:00 UTC
Duration: 180 minutes

Impact: No impact to VMware Cloud Services Login Flow. The entitlement service, View subscription will see intermittent failures. New subscription creation and the ability for existing customers to view current cost will be impacted during the maintenance window.
Jan 8, 05:38 UTC
Jan 8, 2022
Resolved - No issues were observed during the monitoring period. The incident stands resolved and this is the final notification.

Start Time: January 08, 2022 02:09 UTC
End Time: January 08, 2022 05:08 UTC

Impact: No impact
Jan 8, 06:49 UTC
Update - The service is found to be stable. However, we will continue to monitor the stability for the next 30 minutes.

Start Time: January 08, 2022 02:09 UTC
End Time: January 08, 2022 05:08 UTC

Impact: No impact
Jan 8, 06:09 UTC
Monitoring - VMware Engineering team have mitigated the issue and the service is back to operational. We will monitor the service's stability for the next 30 minutes.

Start Time: January 08, 2022 02:09 UTC
End Time: January 08, 2022 05:08 UTC

Impact: No impact
Jan 8, 05:25 UTC
Update - VMware Engineering team continues to work on resolving the problem. Further updates shall be provided in next 1 hour.

Start Time: January 08, 2022 02:09 UTC
End Time: N/A

Impact: Users may observe issues with new customer onboarding and viewing the current cost for existing customers.
Jan 8, 05:05 UTC
Investigating - VMware Engineering team is observing disruption with the service again and are working on isolating the issue at earliest. Further updates shall be provided as available.

Start Time: January 08, 2022 02:09 UTC
End Time: N/A

Impact: Users may observe issues with new customer onboarding and viewing the current cost for existing customers.
Jan 8, 04:28 UTC
Monitoring - VMware Engineering team has implemented mitigation measures, and the service is recovered. However, to ensure the service's stability, we will monitor it for the next 30 minutes.

Start Time: January 08, 2022 02:09 UTC
End Time: January 08, 2022 03:15 UTC

Impact: Users might have observed issues with new customer onboarding and viewing the current cost for existing customers.
Jan 8, 03:46 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 08, 2022 02:09 UTC
End Time: N/A

Impact: Under assessment.
Jan 8, 02:55 UTC
Jan 7, 2022
Resolved - VMware Engineering have restored the services. This will be the final notification for this incident.

Start Time: January 07, 2022 04:16 UTC
End Time: January 07, 2022 04:20 UTC

Impact: None.
Jan 7, 05:41 UTC
Identified - VMware Engineering team has identified the issue and are working towards finding the cause for the event. Further updates will be provided as available.

Start Time: January 07, 2022 04:16 UTC
End Time: N/A

Impact: Users might have observed issues with Org Onboarding, Subscription Creation, and Credit Card registration. Currently we do not expect any impact.
Jan 7, 05:01 UTC
Update - VMware Engineering is working towards mitigating the issue. Further updates will be provided as available.

Start Time: January 07, 2022 04:16 UTC
End Time: N/A

Impact: Under assessment.
Jan 7, 04:44 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 07, 2022 04:16 UTC
End Time: N/A

Impact: Under assessment.
Jan 7, 04:21 UTC
Jan 6, 2022

No incidents reported.