VMware Cloud Services Status

All Systems Operational

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VMware Cloud Services Platform Operational

VMware Cloud Services Identity Operational

VMware Cloud Services Billing, Payments and Usage Operational

VMware Cloud on AWS Operational

HCX Operational

VMware Cloud Disaster Recovery Operational

VMware Cloud Flex Storage Operational

VMware Site Recovery Operational

VMware Cloud on AWS Outposts Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Osaka) Operational

Asia Pacific (Seoul) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Milan) Operational

Europe (Paris) Operational

Europe (Stockholm) Operational

South America (São Paulo) Operational

US West (N. California) Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (Oregon) Operational

VMware App Launchpad Operational

VMware Cloud on Dell Operational

VMware Cloud on Dell SDDC Operational

Asia Pacific (Sydney) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware Aria Cost Powered by CloudHealth Operational

AWS Data Operational

Azure Data Operational

Google Cloud Data Operational

Oracle Cloud Data Operational

VMware Cloud Data Operational

Data Center Operational

Partner Platform Operational

VMware Aria Hub Operational

VMware Aria Migration Operational

VMware Aria Operations for Applications Operational

Potassium19 Operational

Calcium20 Operational

Scandium21 Operational

Titanium22 Operational

Vanadium23 Operational

Chromium24 Operational

Manganese25 Operational

Iron26 Operational

Cobalt27 Operational

Nickel28 Operational

Copper29 Operational

Zinc30 Operational

Gallium31 Operational

Germanium32 Operational

Arsenic33 Operational

Selenium34 Operational

Bromine35 Operational

Krypton36 Operational

Rubidium37 Operational

Strontium38 Operational

Yttrium39 Operational

Zirconium40 Operational

Niobium41 Operational

Molybdenum42 Operational

Technetium43 Operational

Ruthenium44 Operational

Rhodium45 Operational

VMware Cloud Director service Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Europe (Frankfurt) Operational

US West (Oregon) Operational

VMware Chargeback Operational

VMware Cloud Partner Navigator Operational

VMware Cloud Provider Commerce Portal Operational

VMware vCloud Usage Insight Operational

CloudHealth Secure State Operational

VMware Developer Portal Operational

VMware HCX Operational

VMware Integration Validation Service Operational

VMware Marketplace Operational

VMware Lab Platform Operational

US West (N.California) - us-west-1 Operational

US West (Washington) - us-west-2 Operational

Europe (Amsterdam) - eu-central-1 Operational

Asia Pacific (Bangalore) - ap-south-1 Operational

VMware NSX Advanced Load Balancer Operational

VMware NSX+ Operational

US West Operational

Pivotal Tracker Operational

VMware vRealize AI Cloud Operational

VMware vRealize Cloud Subscription Manager Operational

VMware vRealize Automation Cloud Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Log Insight Cloud Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Network Insight Cloud Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware vRealize Operations Cloud Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware Skyline Operational

Skyline Advisor Operational

Skyline Log Assist Operational

Skyline OSR Operational

Skyline Registration Operational

VMware vSphere+ Operational

VMware Technology Partner Hub Operational

VMware Tanzu Operational

VMware Application Catalog Operational

VMware Tanzu Mission Control Operational

VMware Tanzu Network Operational

VMware Tanzu Service Mesh Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

vRealize Cloud Automation April release Apr 8, 2023 07:00-15:00 UTC

vRealize Automation 8.12.0 Features

The Cloud:

Introducing the New VMware Aria Family Name
New Aria Automation unified tile with rebranded service names (SaaS only) - "Aria Automation Assembler" (Cloud Assembly), "Aria Automation Consumption" (Service Broker), "Aria Automation Pipeline" (Code Stream) and "Aria, Automation Config" (SaltStack Config) as a family of services under "Aria Automation".
Ability to change project on a deployment that contains migrated, provisioned, and onboarded resources
Onboarded deployments compliant with Aria Automation Consumption policy limits
Ability to use Aria Automation to provision storage disk with thin provisioning type
When onboarding machines, ability to also onboard the connected NSX-T networks
IaaS API - Support for creating IPAM integration endpoint
Ability to set maximum timeout during execution of ABX action flows

Application Aware:

Ability to filter Audit Log from Aria Automation
Ansible Automation Controller (previously Ansible Automation Tower) Support
Ability to run Custom Actions and Out Of Box Day2 Actions in parallel
Ability to display version history for content sources in Custom forms
VMware Aira Automation for Secure Hosts supports CIS Benchmark for Windows 2022
Display latest salt grains data to users of Aria Automation Assembler for a more detailed resource view

Start Time: April 08, 2023 07:00 UTC
End Time: April 08, 2023 15:00 UTC
Duration: 480 mins

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.
Posted on Mar 25, 2023 - 01:32 UTC

Past Incidents

Mar 29, 2023

No incidents reported today.

Mar 28, 2023

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 28, 10:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:04 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Environment: https://prod-4.nsxservicemesh.vmware.com

Start Time: March 28, 2023 08:00 UTC
End Time: March 28, 2023 12:00 UTC
Duration: 240 mins

Impact: Service Upgrade. Minor service interruption expected.
Mar 28, 08:01 UTC

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 28, 07:06 UTC

Update - Scheduled maintenance window is extended by 2 hrs. We will provide updates as necessary.

Start Time: March 28, 2023 00:00 UTC
End Time: March 28, 2023 06:00 UTC
Duration: 360 mins

Impact: Minor service interruptions expected.
Mar 28, 03:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 28, 2023 00:00 UTC
End Time: March 28, 2023 04:00 UTC
Duration: 240 mins

Impact: Minor service interruptions expected.
Mar 27, 14:39 UTC

Mar 27, 2023

No incidents reported.

Mar 26, 2023

VMware Cloud Services Production Console maintenance

Completed - We are postponing this maintenance activity to a later date. We will communicate the new date once we have it.
Mar 26, 07:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:59 UTC

Scheduled - Please be advised that VMware Cloud Services Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 26, 2023 06:00 UTC
End Time: March 26, 2023 10:00 UTC
Duration: 240 mins

Impact: Users will not be able to add/update/delete new orgs, roles, and permission on console.cloud.vmware.com. Users of VMware vSphere+ won't be able to register VMware Cloud Gateway, vCenter Servers or VCF+ Instances or to de-register vCenter Servers.
Mar 21, 14:04 UTC

Mar 25, 2023

No incidents reported.

Mar 24, 2023

VMware Aria Cost powered by CloudHealth - Azure - Duplicated Azure Cost and Usage data

Resolved - A fix has been deployed and verified that the issue has been resolved.

Start Time: March 23, 2023 06:20 UTC
End Time: March 23, 2023 07:00 UTC

Current Impact: None
Mar 24, 20:59 UTC

Monitoring - A resolution for this issue has been implemented, and all customers who were affected should observe the corrected data once the next processing cycle is finished. To assure stability, service will be monitored for the few hours.

Start Time: March 23, 2023 06:20 UTC
End Time: March 23, 2023 07:00 UTC

Current Impact: None
Mar 24, 00:07 UTC

Identified - The VMware engineering team has identified the cause and a fix is being implemented to resolve the issue. More updates will be provided once available.

Start Time: March 23, 2023, 06:20 UTC
End Time: N/A

Current Impact: Users may observe inflated Azure Cost and Usage data.
Mar 23, 18:18 UTC

Investigating - The CloudHealth platform is experiencing an issue and our engineering teams are currently investigating this matter and further updates will be posted once available.

Start Time: March 23, 2023 06:20 UTC
End Time: N/A

Current Impact: Users may observe inflated Azure Cost and Usage data.
Mar 23, 16:34 UTC

VMware Aria Operations for Applications Issue

Resolved - VMware Engineering team applied the fix which restored the service. All services are fully functional and working as expected. This will be the final notification for this incident.

Start Time: March 24, 2023 07:02 UTC
End Time: March 24, 2023 07:33 UTC

Current Impact: None. During the incident, alert checking was halted to avoid the alert false positives on the cluster.
Mar 24, 08:13 UTC

Investigating - VMware Aria Operations for Applications is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 24, 2023 07:39 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 24, 07:42 UTC

Mar 23, 2023

VMware Skyline Advisor Issue

Resolved - VMware Engineering team has confirmed no further issues were observed during the monitoring period. This incident stands resolved, and this is the final notification.

Start Time: March 23, 2023, 06:44 UTC
End Time: March 23, 2023, 11:27 UTC

Current Impact: None
Mar 23, 18:15 UTC

Monitoring - VMware Engineering team has mitigated the issue with the Skyline Advisor. To assure stability, service will be monitored for the next 6 hours.

Start Time: March 23, 2023 06:44 UTC
End Time: March 23, 2023 11:27 UTC

Current Impact: None
Mar 23, 11:51 UTC

Investigating - VMware Engineering team has observed another instance where Skyline Advisor was down. Team is currently investigating the cause of the same. More updates will be provided once available or 1 hour.

Start Time: March 23, 2023 06:44 UTC
End Time: N/A

Current Impact: Skyline Advisor may be intermittently unavailable.
Mar 23, 10:49 UTC

Monitoring - VMware Engineering team has implemented mitigation measures and are seeing recovery of the service. However, To ensure stability we will monitor the service for the next 6 hours.

Start Time: March 23, 2023 06:44 UTC
End Time: March 23, 2023 06:57 UTC

Current Impact: None
Mar 23, 07:48 UTC

Update - VMware Engineering team continues to investigate the problem. Further updates shall be provided in next 30 minutes.

Start Time: March 23, 2023 06:44 UTC
End Time: N/A

Current Impact: Users may experience intermittent failures accessing the portal.
Mar 23, 07:15 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 23, 2023 06:44 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 23, 06:50 UTC

VMware vSphere+ and VMware Cloud on AWS Service Event Notification

Resolved - VMware Engineering team have restored both the services. This incident stands resolved.

Start Time: March 22, 2023 22:09 UTC
End Time: March 22, 2023 23:47 UTC

Current Impact: None
Mar 23, 00:22 UTC

Update - VMware Engineering team have identified the cause and are working towards restoration. Further updates will be provided as available.

Start Time: March 22, 2023 22:09 UTC
End Time: N/A

Current Impact: Users may experience intermittent login failures while trying to access the VMware Cloud on AWS console.
Users may experience issues with VMware vSphere+ service.
Mar 23, 00:14 UTC

Identified - VMware Engineering team have identified the cause and are working towards restoration. Further updates will be provided as available.

Start Time: March 22, 2023 22:09 UTC
End Time: N/A

Current Impact: Users may experience intermittent login failures while trying to access the VMware Cloud on AWS console.
Mar 22, 22:45 UTC

Update - VMware Engineering team are working towards issue mitigation. Further updates will be provided as available.

Start Time: March 22, 2023 22:09 UTC
End Time: N/A

Current Impact: Users may experience intermittent login failures while trying to access the VMware Cloud on AWS console.
Mar 22, 22:35 UTC

Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: March 22, 2023 22:09 UTC
End Time: N/A

Current Impact: Under assessment.
Mar 22, 22:10 UTC

Mar 22, 2023

VMware Skyline Issue

Resolved - VMware Engineering teams have confirmed services are now operational and working as intended. This incident stands resolved, and this is the final notification.

Start Time: March 22, 2023 21:35 UTC
End Time: March 22, 2023 23:03 UTC

Current Impact: None
Mar 22, 23:06 UTC

Update - VMware Engineering teams are working towards issue mitigation. Further updates will be provided as available.

Start Time: March 22, 2023 21:35 UTC
End Time: N/A

Current Impact: Users may experience intermittent failures accessing the portal.
Mar 22, 21:49 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 22, 2023 21:35 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 22, 21:37 UTC

VMware vSphere+ Issue

Resolved - VMware Engineering teams have confirmed services auto-recovered and are now stable. This incident stands resolved, and this is the final notification.

Start Time: March 22, 2023 21:40 UTC
End Time: March 22, 2023 21:49 UTC

Current Impact: None
Mar 22, 22:22 UTC

Investigating - VMware vSphere+ is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 22, 2023 21:40 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 22, 21:46 UTC

VMware Skyline Issue

Resolved - VMware Engineering teams have validated and confirmed this issue has been resolved. This is the final notification for this incident.

Start Time: March 22, 2023, 15:28 UTC
End Time: March 22, 2023, 19:27 UTC

Current Impact: None
Mar 22, 17:34 UTC

Update - VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: March 22, 2023 15:28 UTC
End Time: N/A

Current Impact: Users may experience intermittent failures accessing the portal
Mar 22, 16:22 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: March 22, 2023 15:28 UTC
End Time: N/A

Current Impact: Under assessment.
Mar 22, 15:44 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 22, 2023 15:28 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 22, 15:32 UTC

VMware Skyline Issue

Resolved - VMware Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Start Time: March 22, 2023 13:19 UTC
End Time: March 22, 2023 13:35 UTC

Current Impact: None
Mar 22, 14:21 UTC

Update - VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: March 22, 2023 13:19 UTC
End Time: N/A

Current Impact: None, during the impact Users would have unable to access the portal
Mar 22, 14:08 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available

Start Time: March 22, 2023 13:19 UTC
End Time: N/A

Current Impact: Under assessment.
Mar 22, 13:33 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 22, 2023 13:19 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 22, 13:23 UTC

VMware Cloud Director service - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 22, 13:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 11:02 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 22, 2023 11:00 UTC
End Time: March 22, 2023 15:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
Mar 21, 18:28 UTC

VMware Cloud Director service - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 22, 03:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:03 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 22, 2023 03:00 UTC
End Time: March 22, 2023 07:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
Mar 21, 18:27 UTC

Mar 21, 2023

VMware Cloud Director service - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 23:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:35 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 21, 2023 22:30 UTC
End Time: March 22, 2023 02:30 UTC
Duration: 240 mins

Impact: No Impact is expected.
Mar 21, 18:25 UTC

CloudHealth Secure State Issue

Resolved - Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates.

Start Time: March 21, 2023, 20:33 UTC
End Time: March 21, 2023, 20:39 UTC

Current Impact: None
Mar 21, 22:05 UTC

Monitoring - VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the 1 hour.

Start Time: March 21, 2023 20:33 UTC
End Time: March 21, 2023 20:39 UTC

Current Impact: No impact. Users may have experienced issues viewing the findings via API or through UI during the impact window.
Mar 21, 21:03 UTC

Investigating - CloudHealth Secure State is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 21, 2023 20:33 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 21, 20:38 UTC

VMware Cloud Director service - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 20:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:07 UTC

Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 21, 2023 19:00 UTC
End Time: March 21, 2023 23:00 UTC
Duration: 240 mins

Impact: No Impact is expected.
Mar 21, 18:23 UTC

VMware Aria Operations for Applications - Intermittent UI access issue

Resolved - VMware Aria Operations for Applications team was able to resolve the issue and UI is accessible. This incident stands resolved and no further updates shall be posted.

Start Time: March 21, 2023 14:00 UTC
End Time: March 21, 2023 15:30 UTC

Current Impact: None
Mar 21, 16:02 UTC

Identified - VMware Aria Operations for Applications team is progressing towards service restoration. More updates to be provided once available or within 30 minutes.

Start Time: March 21, 2023 14:00 UTC
End Time: N/A

Current Impact: Rhodium45 UI is intermittently inaccessible
Mar 21, 15:44 UTC

Investigating - VMware Aria Operations for Applications is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 21, 2023 14:00 UTC
End Time: N/A

Current Impact: UI is intermittently inaccessible.
Mar 21, 14:53 UTC

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 03:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:04 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 21, 2023 00:03 UTC
End Time: March 21, 2023 03:00 UTC
Duration: 177 mins

Impact: Service upgrade - Minor service interruptions expected.
Mar 21, 00:02 UTC

Mar 20, 2023

VMware Aria Operations for Applications - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 20, 14:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:24 UTC

Scheduled - Please be advised that VMware Aria Operations for Applications engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 17, 2023 21:20 UTC
End Time: March 21, 2023 06:59 UTC
Duration: 4899 mins

Impact: No Impact is expected.
Mar 17, 21:18 UTC

Mar 19, 2023

VMware Tanzu Network - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 19, 13:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:07 UTC

Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 19, 2023 05:00 UTC
End Time: March 19, 2023 17:00 UTC
Duration: 720 mins

Impact: Tanzu network and Harbor registry may see intermittent login failures during the maintenance window.
Mar 18, 16:37 UTC

Mar 18, 2023

VMware Cloud Services Issue

Resolved - VMware Engineering team applied the fix which restored the service. All services are fully functional and working as expected. This will be the final notification for this incident.

Start Time: March 18, 2023 03:59 UTC
End Time: March 18, 2023 04:19 UTC

Current Impact: None. During incident, the customer onboarding with credit card payment method and any existing update Credit Card actions would have failed.
Mar 18, 04:44 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 18, 2023 03:59 UTC
End Time: N/A

Current Impact: Under assessment.
Mar 18, 04:16 UTC

VMware Cloud Services Issue (India Region)

Identified - VMware Engineering team has identified the cause of the issue and working towards a resolution. More updates shall be provided as available.

Start Time: March 17, 2023 23:33 UTC
End Time: N/A

Current Impact: Users from India region may experience availability issues while accessing Cloud Services. Existing workloads are not impacted and Cloud Services are accessible from all other locations.
Mar 18, 01:21 UTC

Update - VMware Engineering teams are making progress towards issue mitigation. More information will be shared in the next 1 hour or as available.

Start Time: March 17, 2023 23:33 UTC
End Time: N/A

Current Impact: Users from India region may experience availability issues while accessing Cloud Services. Existing workloads are not impacted and Cloud Services are accessible from all other locations.
Mar 18, 00:24 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 17, 2023 23:33 UTC
End Time: N/A

Current Impact: Under assessment.
Mar 17, 23:35 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 18, 01:08 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 17, 2023 05:30 UTC
End Time: March 17, 2023 07:30 UTC
Duration: 120 mins

Impact: No Impact is expected.
Mar 16, 05:31 UTC

Tanzu Service Mesh Console is Inaccessible

Resolved - VMware Engineering teams have identified the issue and continue to troubleshoot. VMware engineering teams have suggested customers follow the larger issue status page: VMware Cloud Services Issue (https://status.vmware-services.io/incidents/2gqmsnp4j8wc) for further updates. This is the final notification.

Start Time: March 17, 2023 23:13 UTC
End Time: March 18, 2023 00:16 UTC

Current Impact: Tanzu Service mesh is inaccessible.
Mar 18, 00:22 UTC

Update - VMware Engineering teams are investigating an issue with Tanzu Service Mesh. Further updates will be provided as available.

Start Time: March 17, 2023 23:13 UTC
End Time: N/A

Current Impact: Tanzu Service Mesh is inaccessible.
Mar 17, 23:44 UTC

Investigating - VMware Tanzu Service Mesh is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 17, 2023 23:13 UTC
End Time: N/A

Current Impact: Users may not be able to access the service from the console. No impact is expected to existing workloads.
Mar 17, 23:18 UTC

Mar 17, 2023

VMware Cloud Services Issue - Activity Statement and Invoices

Resolved - VMware Engineering teams have fixed the issue and confirmed that services are stable. This is the final notification about this issue.

Start Time: March 17, 2023 06:07 UTC
End Time: March 17, 2023 09:49 UTC

Current Impact: None. During the event users were not able to download the activity statements and invoice PDF.
Mar 17, 10:03 UTC

Update - VMware Engineering team has identified the issue and a fix is being implemented. More updates shall be provided within 3 hour or as available.

Start Time: March 17, 2023 06:07 UTC
End Time: N/A

Current Impact: User wont be able to download the activity statements and invoices pdf.
Mar 17, 07:17 UTC

Identified - VMware Engineering team has identified the problem and is working towards applying the fix. More updates shall be provided within 30 minutes or as available.

Start Time: March 17, 2023 06:07 UTC
End Time: N/A

Current Impact: User wont be able to see/download the activity statements and invoices.
Mar 17, 06:32 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 17, 2023 06:07 UTC
End Time: N/A

Current Impact: Under assessment.
Mar 17, 06:07 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 17, 00:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:06 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 17, 2023 00:00 UTC
End Time: March 17, 2023 00:05 UTC
Duration: 5 mins

Impact: No Impact is expected.
Mar 16, 19:56 UTC

Mar 16, 2023

No incidents reported.

Mar 15, 2023

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been canceled.
Mar 15, 23:20 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 16, 2023 00:00 UTC
End Time: March 16, 2023 03:00 UTC
Duration: 180 mins

Impact: Service upgrade - Minor service interruptions expected.
Mar 15, 15:25 UTC

CloudHealth Secure State Issue

Resolved - VMware Engineering have validated the CloudHealth Secure State service to be stable and fully operational. This incident stands resolved.

Start Time: March 15, 2023 06:56 UTC
End Time: March 15, 2023 07:04 UTC

Current Impact: None.
Mar 15, 07:50 UTC

Monitoring - VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 30 minutes.

Start Time: March 15, 2023 06:56 UTC
End Time: March 15, 2023 07:04 UTC

Current Impact: None. During the incident, CloudHealth Secure State would have experienced delays in event ingestion.
Mar 15, 07:21 UTC

Investigating - CloudHealth Secure State is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 15, 2023 06:56 UTC
End Time: N/A

Current Impact: Under Assessment.
Mar 15, 07:00 UTC