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VMware Cloud Services Console Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
DRaaS Operational
HCX Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Seoul) Operational
Canada (Central) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
Europe (Frankfurt) Operational
South America (São Paulo) Operational
Stockholm Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
VMware SD-WAN by VeloCloud Operational
VMware SD-WAN Orchestrators Operational
VMware SD-WAN Gateways Operational
VMware Tanzu Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Service Mesh Operational
VMware Learning Platform Operational
VMware Learning Platform Operational
US West (Washington) - us-west1 Operational
US West (N.California) - us-west2 Operational
Europe (Amsterdam) - eu-central1 Operational
Asia Pacific (Bangalore) - ap-south1 Operational
VMware vRealize Log Insight Cloud ? Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Code Stream ? Operational
VMware Service Broker ? Operational
VMware AppDefense ? Operational
VMware Cloud Marketplace Operational
VMware Cloud Partner Navigator Operational
VMware Cloud Director service Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
VMware Skyline Operational
VMware Secure State Operational
VMware Technology Partner Hub Operational
VMware Marketplace Operational
VMware vCloud Usage Insight Operational
VMware vRealize Operations Cloud Operational
VMware vRealize Network Insight Cloud ? Operational
VMware Cloud on Dell EMC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VMware vRealize Log Insight Cloud - Scheduled Maintenance - AU (Australia) Mar 4, 05:30-06:00 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of platform upgrade in the AU (Australia) Prod region.

Start Time: March 04, 2021 05:30 UTC
End Time: March 04, 2021 06:00 UTC
Duration: 30 minutes

Impact: During this maintenance VMware vRealize Log Insight Cloud service might be intermittently unavailable.
Posted on Mar 3, 14:26 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance - US (United States) Mar 4, 08:30-09:30 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of platform upgrade in the US (United States) Prod region.

Start Time: March 04, 2021 08:30 UTC
End Time: March 04, 2021 09:30 UTC
Duration: 60 minutes

Impact: During this maintenance VMware vRealize Log Insight Cloud service might be intermittently unavailable.
Posted on Mar 3, 14:27 UTC
VMware vRealize Log Insight Cloud - Scheduled Maintenance - DE (Germany) Mar 4, 12:30-13:00 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of platform upgrade in the DE (Germany) Prod region.

Start Time: March 04, 2021 12:30 UTC
End Time: March 04, 2021 13:00 UTC
Duration: 30 minutes

Impact: During this maintenance VMware vRealize Log Insight Cloud service might be intermittently unavailable.
Posted on Mar 3, 14:28 UTC
Past Incidents
Mar 4, 2021

No incidents reported today.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
VMware Cloud Director - Cloud Director Service Upgrade - Europe
Completed - This maintenance activity has been cancelled.
Mar 2, 19:45 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 03, 2021 03:00 UTC
End Time: March 03, 2021 04:30 UTC
Duration: 90 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Mar 1, 17:57 UTC
VMware Cloud Director - Cloud Director Service Upgrade - Americas
Completed - This maintenance activity has been cancelled.
Mar 2, 19:44 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 03, 2021 12:00 UTC
End Time: March 03, 2021 13:30 UTC
Duration: 90 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Mar 1, 17:58 UTC
VMware Cloud Director - Cloud Director Service Upgrade - Asia Pacific
Completed - This maintenance activity has been cancelled.
Mar 2, 19:14 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 02, 2021 19:00 UTC
End Time: March 02, 2021 20:30 UTC
Duration: 90 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances will not be affected by this upgrade, but creation of new VCD instance could be affected.
Mar 1, 17:54 UTC
Mar 1, 2021
VMware vRealize Log Insight Cloud for DE (Germany) region - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 09:51 UTC
In progress - Scheduled Maintenance is in progress. We will keep you updated.
Mar 1, 08:40 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 01, 2021 08:30 UTC
End Time: March 01, 2021 09:30 UTC
Duration: 60 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane, and Query components will be impacted.
Feb 24, 16:28 UTC
VMware vRealize Log Insight Cloud for AU (Australia) region - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 09:49 UTC
In progress - Scheduled Maintenance is in Progress. We will keep you updated.
Mar 1, 08:40 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 01, 2021 08:30 UTC
End Time: March 01, 2021 09:30 UTC
Duration: 60 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane, and Query components will be impacted.
Feb 24, 16:27 UTC
VMware vRealize Log Insight Cloud for US (United States) region - Scheduled Maintenance
Completed - The scheduled Maintenance has been completed.
Mar 1, 07:01 UTC
Update - Scheduled Maintenance is extended by 30 minutes. More updates will be provided when available.
New End Time: March 01, 2021 07:00 UTC
Mar 1, 06:38 UTC
In progress - Scheduled Maintenance is in Progress. We will provide you more Updates when available.
Mar 1, 05:32 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 01, 2021 05:30 UTC
End Time: March 01, 2021 06:30 UTC
Duration: 60 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane, and Query components will be impacted.
Feb 24, 16:27 UTC
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
VMware Cloud Partner Navigator - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 16:06 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 25, 2021 16:00 UTC
End Time: February 25, 2021 17:00 UTC
Duration: 60 minutes

Impact: CPHub will be intermittently unavailable
Feb 25, 05:45 UTC
VMware Cloud Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 04:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 02:40 UTC
Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: February 25, 2021 02:30 UTC
End Time: February 25, 2021 04:30 UTC
Duration: 120 minutes

Impact: We may expect few minutes of interruptions to following functionalities of support services
- Create SR
- Get SR details
- List SR
Feb 24, 17:15 UTC
Feb 24, 2021
VMware Cloud Director - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 12:00 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of the platform upgrade for America region.

Start Time: February 24, 2021 12:00 UTC
End Time: February 24, 2021 13:30 UTC
Duration: 90 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances wont be affected by this upgrade, but creation of new VCD instance could be affected.
Feb 23, 18:07 UTC
VMware Cloud Director - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 03:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 03:03 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of the platform upgrade for the Europe region.

Start Time: February 24, 2021 03:00 UTC
End Time: February 24, 2021 04:30 UTC
Duration: 90 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances wont be affected by this upgrade, but creation of new VCD instance could be affected.
Feb 23, 18:05 UTC
Feb 23, 2021
VMware Cloud Director - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 23, 21:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:26 UTC
Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of the platform upgrade for the Asia region.

Start Time: February 23, 2021 19:00 UTC
End Time: February 23, 2021 20:30 UTC
Duration: 90 minutes

Impact: Services may be briefly unavailable during the upgrade. VCD Instances wont be affected by this upgrade, but the creation of a new VCD instance could be affected.
Feb 23, 18:03 UTC
VMware Cloud Partner Navigator - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 23, 10:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 09:41 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 23, 2021 09:30 UTC
End Time: February 23, 2021 11:30 UTC
Duration: 120 minutes

Impact: CPHub will be intermittently unavailable during this maintenance.
Feb 22, 13:14 UTC
Feb 22, 2021

No incidents reported.

Feb 21, 2021
VMware Cloud on AWS SDDC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 11:01 UTC
Scheduled - Please be advised that VMware Cloud on AWS SDDC engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 21, 2021 11:00 UTC
End Time: February 21, 2021 13:00 UTC
Duration: 120 minutes

Impact: SDDC upgrade, Certificate upgrade and SDDC provisioning may fail during this maintenance.
Feb 11, 23:01 UTC
VMware Cloud Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 11:30 UTC
Update - The scheduled maintenance has been extended by 30 minutes. We will provide updates as necessary.

New End Time: February 21, 2021 11:30 UTC
Feb 21, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 10:30 UTC
Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: February 21, 2021 10:30 UTC
End Time: February 21, 2021 11:00 UTC
Duration: 30 minutes

Impact: No impact to VMware Cloud Services Login Flow.
We are expecting an impact to inflight transactions during maintenance window.
Feb 18, 08:05 UTC
VMware vRealize Automation Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 10:12 UTC
Update - Scheduled maintenance has been extended by 15 minutes and is currently in progress. We will provide updates as necessary.

Start Time: February 21, 2021 08:00 UTC
End Time: February 21, 2021 10:15 UTC
Duration: 135 minutes
Feb 21, 09:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 08:01 UTC
Scheduled - Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 21, 2021 08:00 UTC
End Time: February 21, 2021 10:00 UTC
Duration: 120 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods, ETA: 120 min
Feb 20, 08:29 UTC
VMware Cloud Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 05:57 UTC
Update - The scheduled maintenance has been extended by 30 minutes. We will provide updates as necessary.

New End Time: February 21, 2021 06:00 UTC
Feb 21, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 05:00 UTC
Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: February 21, 2021 05:00 UTC
End Time: February 21, 2021 05:30 UTC
Duration: 30 minutes

Impact: No impact to VMware Cloud Services Login Flow.
We are expecting an impact to inflight transactions during maintenance window.
Feb 18, 08:02 UTC
Feb 20, 2021
VMware Cloud Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 20, 05:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 02:31 UTC
Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service.

Start Time: February 20, 2021 02:30 UTC
End Time: February 20, 2021 05:30 UTC
Duration: 180 minutes

Impact: No impact to VMware Cloud Services Login Flow. The below functionalities will be impacted during the maintenance,
- New Org Onboarding
- New Subscription Creation
- Modifying the existing orgs
Feb 16, 04:00 UTC
Feb 19, 2021
HCX Service Notification - Scheduled Maintenance
Completed - Due to unforeseen circumstances, this maintenance has been cancelled.
Feb 19, 19:29 UTC
Scheduled - Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 20, 2021 14:00 UTC
End Time: February 20, 2021 16:00 UTC
Duration: 120 minutes

Impact: During this maintenance, the options to deploy or remove HCX Add-On in any VMC on AWS SDDC will be unavailable also, requests to download upgrade bundles for existing deployments will not be serviced.
Feb 18, 20:53 UTC
VMware Skyline Functionality Issue
Resolved - VMware engineering teams were able to resolve the Skyline functionality issue. This incident is now resolved.

Start Time: February 19, 2021 02:03 UTC
End Time: February 19, 2021 03:27 UTC

Impact: None
Feb 19, 03:43 UTC
Update - VMware engineering team continue to investigate the issue. Additional updates will be provided in the next 1 hour.

Start Time: February 19, 2021 02:03 UTC
End Time: N/A

Impact: Customers might be observing intermittent issues fetching information related to Findings and Inventory on Skyline Advisor Dashboard.
Feb 19, 02:41 UTC
Investigating - VMware Skyline is experiencing Intermittent Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: February 19, 2021 02:03 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Feb 19, 02:08 UTC
VMware Cloud Services Functionality Issue
Resolved - VMware Engineering teams have mitigated the issue related to VMware Cloud Services functionality. This incident stands resolved and this is the final notification.

Start Time: February 19, 2021 00:12 UTC
End Time: February 19, 2021 03:20 UTC

Impact: None
Feb 19, 03:36 UTC
Update - VMware Engineering team continues to work towards restoring the service. More updates shall be provided in the next 1 hour.

Start Time: February 19, 2021 00:12 UTC
End Time: N/A

Impact: User might experience failure to access SR List and fetching SR details.
Feb 19, 03:07 UTC
Identified - VMware Engineering team has identified the cause of the issue and working towards restoring the service. More updates shall be provided in the next 1 hour.

Start Time: February 19, 2021 00:12 UTC
End Time: N/A

Impact: User might experience failure to access SR List and fetching SR details.
Feb 19, 02:16 UTC
Update - VMware Engineering team continues to work on mitigating the issue at the earliest. Further updates shall be provided as available.

Start Time: February 19, 2021 00:12 UTC
End Time: N/A

Impact: User might experience failure to access SR List and fetching SR details.
Feb 19, 01:41 UTC
Update - VMware engineering team is currently investigating the Cloud Services functionality issues. More updates shall be provided in next 1 hour.

Start Time: February 19, 2021 00:12 UTC
End Time: N/A

Impact: User might experience failure to access SR List and fetching SR details.
Feb 19, 00:48 UTC
Investigating - VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: February 19, 2021 00:12 UTC
End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.
Feb 19, 00:34 UTC
Feb 18, 2021

No incidents reported.

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