VMware Cloud Services Status

All Systems Operational

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Additional VMware Status Pages:
Workspace ONE Status Page | Cloud Services Federal Public Status Page | Workspace ONE Access Public Status Page

VMware Cloud Services Console Operational

VMware Cloud on AWS Operational

DRaaS Operational

HCX Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Tokyo) Operational

Asia Pacific (Seoul) Operational

Canada (Central) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Paris) Operational

Europe (Frankfurt) Operational

South America (São Paulo) Operational

Stockholm Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (N. California) Operational

US West (Oregon) Operational

VMware Learning Platform Operational

US West (N.California) - us-west-1 Operational

US West (Washington) - us-west-2 Operational

Europe (Amsterdam) - eu-central-1 Operational

Asia Pacific (Bangalore) - ap-south-1 Operational

VMware AppDefense Operational

VMware Cloud Director service Operational

VMware Cloud on Dell EMC Operational

VMware Cloud Partner Navigator Operational

VMware Hybrid Cloud Extension (HCX) Operational

VMware SD-WAN Operational

VMware SD-WAN Orchestrators Operational

VMware SD-WAN Gateways Operational

CloudHealth Secure State Operational

VMware Marketplace Operational

VMware Technology Partner Hub Operational

VMware vRealize AI Cloud Operational

VMware vRealize Automation Cloud Operational

VMware Cloud Assembly Operational

VMware Code Stream Operational

VMware Service Broker Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

US West (Oregon) Operational

VMware vRealize Log Insight Cloud Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Network Insight Cloud Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware vRealize Operations Cloud Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

US West (Oregon) Operational

VMware Tanzu Operational

VMware Tanzu Application Catalog Operational

VMware Tanzu Mission Control Operational

VMware Tanzu Service Mesh Operational

VMware Skyline Operational

Skyline Advisor Operational

Skyline Log Assist Operational

Skyline OSR Operational

Skyline Registration Operational

VMware vCloud Usage Insight Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

VMware Cloud on AWS Service Event Notification

Resolved - VMware Engineering team confirmed the Network and Security Tab is working as expected. This incident stands resolved, there will be no further updates.

Start Time: August 02, 2021 18:28 UTC
End Time: August 02, 2021 20:29 UTC
Aug 2, 20:52 UTC

Update - VMware Engineering team continues to work towards mitigating the issue. More updates shall be provided within 1 hour.

Start Time: August 02, 2021 18:28 UTC
End Time: N/A

Impact: Users might experience issue accessing Network and Security tabs. We do not expect an impact to existing workloads.
Aug 2, 19:34 UTC

Investigating - VMware Cloud on AWS is investigating a potential service event with the users ability to access Network and Security tab in the VMC console. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: August 02, 2021 18:28 UTC
End Time: N/A

Impact: Users might experience issue accessing Network and Security tabs.
Aug 2, 19:05 UTC

VMware Tanzu Application Catalog Issue

Resolved - VMware Tanzu Application Catalog continues to be fully functional and working as expected. This is the final notification for this incident.

Start Time: August 02, 2021 15:00 UTC
End Time: August 02, 2021 15:08 UTC

Impact: No Impact.
Aug 2, 15:58 UTC

Update - We are continuing to monitor for any further issues.
Aug 2, 15:36 UTC

Monitoring - VMware Tanzu Application Catalog experienced a brief service event which is restored. The service is fully functional and working as expected. More updates shall be provided within 30 minutes.

Start Time: August 02, 2021 15:00 UTC
End Time: August 02, 2021 15:08 UTC

Impact: VMware Tanzu Application Catalog experienced a brief service event which is restored. The service is fully functional and working as expected. More updates shall be provided within 30 minutes.
Aug 2, 15:27 UTC

Investigating - VMware Tanzu Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 02, 2021 15:03 UTC
End Time: N/A

Impact: Under Assessment.
Aug 2, 15:08 UTC

Aug 1, 2021

VMware AppDefense Issue

Resolved - VMware team has investigated and found no impact to the service. All services are working as expected. This incident stands resolved.

Start Time: August 01, 2021 16:54 UTC
End Time: August 01, 2021 17:10 UTC

Impact: None
Aug 1, 17:32 UTC

Investigating - VMware AppDefense is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 01, 2021 16:54 UTC
End Time: N/A

Impact: Under Assessment.
Aug 1, 17:06 UTC

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 29, 00:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:02 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 28, 2021 23:00 UTC
End Time: July 29, 2021 00:15 UTC
Duration: 75 minutes

Impact: No Impact is expected.
Jul 28, 22:12 UTC

Jul 28, 2021

Jul 27, 2021

CPHub Deployment

Completed - The scheduled maintenance has been completed.
Jul 27, 10:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:36 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 27, 2021 09:30 UTC
End Time: July 27, 2021 11:30 UTC
Duration: 120 minutes

Impact: CPHub will be intermittently unavailable
Jul 26, 10:22 UTC

VMware Cloud on AWS Service Event Notification

Resolved - VMWare engineering has validated the service to be fully stable and operational. This incident stands resolved.

Start Time: July 27, 2021, 05:51 UTC
End Time: July 27, 2021, 06:16 UTC

Impact: None
Jul 27, 06:37 UTC

Update - VMware Engineering continues to investigate on the cause of the issue. Additional updates will be provided as information becomes available.

Start Time: July 27, 2021, 05:51 UTC
End Time: N/A

Impact: Users may experience intermittent login issues while accessing VMware Cloud on AWS.
Jul 27, 06:10 UTC

Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: July 27, 2021 05:51 UTC
End Time: N/A

Impact: Under assessment.
Jul 27, 05:55 UTC

Jul 26, 2021

VMware Tanzu Mission Control Issue

Resolved - VMware engineering teams have restored service to Tanzu Mission Control. The service is now stable and fully operational. This incident stands resolved.

Start Time: July 26, 2021 16:57 UTC
End Time: July 26, 2021 22:28 UTC

Impact: No current impact.
Jul 26, 23:21 UTC

Update - Engineering teams have identified an issue during full functionality testing. Additional updates will be provided as information becomes available.

Start Time: July 26, 2021 16:57 UTC
End Time: N/A

Impact: Provisioning of Kubernetes clusters may not work in US Region.
Jul 26, 20:56 UTC

Identified - Engineering teams have identified the issue and have taken corrective actions. Engineers are validating full functionality. Additional updates will be provided as information becomes available.

Start Time: July 26, 2021 16:57 UTC
End Time: N/A

Impact: Provisioning of Kubernetes clusters may not work in US Region.
Jul 26, 20:07 UTC

Update - Engineering teams continue to investigate the issue with analysis on Kubernetes controllers. They are taking steps to restore the service. Additional updates will be provided as information becomes available.

Start Time: July 26, 2021 16:57 UTC
End Time: N/A

Impact: Provisioning of Kubernetes clusters may not work in US Region.
Jul 26, 19:29 UTC

Update - Engineering teams continue to investigate and are focusing their efforts on the Kubernetes controllers. Additional updates will be provided as information becomes available.

Start Time: July 26, 2021 16:57 UTC
End Time: N/A

Impact: Provisioning of Kubernetes clusters may not work in US Region.
Jul 26, 18:48 UTC

Update - Engineering teams continue to investigate the issue. They have identified that impact is limited to the US region. The next update will be in the next 30 minutes or as information becomes available.

Start Time: July 26, 2021 16:57 UTC
End Time: N/A

Impact: Under Assessment.
Jul 26, 17:58 UTC

Update - Engineering teams continue to investigate the issue. The next update will be in the next 30 minutes or as information becomes available.

Start Time: July 26, 2021 16:57 UTC
End Time: N/A

Impact: Under Assessment.
Jul 26, 17:31 UTC

Investigating - VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: July 26, 2021 16:57 UTC
End Time: N/A

Impact: Under Assessment.
Jul 26, 17:08 UTC

Jul 25, 2021

VMware Skyline Issue

Resolved - VMware Engineering team have restored the Skyline Advisor service and the service is stable and fully operational. This incident stands resolved.

Start Time: July 25, 2021 11:07 UTC
End Time: July 25, 2021 11:14 UTC

Impact: None
Jul 25, 12:14 UTC

Update - VMware Engineering teams are engaged to investigate this issue. Further updates shall be provided in the next 1 hour.

Start Time: July 25, 2021 11:07 UTC
End Time: N/A

Impact: Users may experience intermittent login issues with Skyline Advisor service
Jul 25, 11:42 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: July 25, 2021 11:07 UTC
End Time: N/A

Impact: Under Assessment.
Jul 25, 11:10 UTC

Jul 24, 2021

No incidents reported.

Jul 23, 2021

VMware Cloud on AWS - Emergency Maintenance Notice

Completed - The scheduled maintenance has been completed.
Jul 23, 01:03 UTC

Update - Scheduled maintenance is further extended by 30mins. More updates will be provided as available.

Start Time: July 22, 2021 23:30 UTC
End Time: July 23, 2021 01:00 UTC
Duration: 90 minutes

Impact: Service tasks such as provisioning SDDCs will not be available during the maintenance window. Portal availability will be interrupted 5 min during the maintenance window. No impact to existing Workloads.
Jul 23, 00:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:37 UTC

Scheduled - Please be advised that VMware Cloud Services engineers will be performing emergency maintenance on the service.

Start Time: July 22, 2021 23:30 UTC
End Time: July 23, 2021 00:30 UTC
Duration: 60 minutes

Impact: Service tasks such as provisioning SDDCs will not be available during the maintenance window. Portal availability will be interrupted 5 min during the maintenance window. No impact to existing Workloads.
Jul 22, 22:49 UTC

Jul 22, 2021

VMware Cloud on AWS Service Event Notification

Resolved - VMWare engineering has validated the service to be fully stable. This incident stands resolved.

Start Time: July 22, 2021, 19:48 UTC
End Time: July 22, 2021, 20:32 UTC

Impact: Users may experience intermittent slowness while accessing VMware Cloud on AWS.
Jul 22, 21:09 UTC

Update - VMware Engineering continues to investigate the cause of the issue. Additional updates will be provided as information becomes available.

Start Time: July 22, 2021 19:48 UTC
End Time: N/A

Impact: Users may experience intermittent slowness while accessing VMware Cloud on AWS.
Jul 22, 20:37 UTC

Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: July 22, 2021 19:48 UTC
End Time: N/A

Impact: Under assessment.
Jul 22, 20:20 UTC

VMware Cloud Services Issue

Resolved - VMware Engineering have mitigated the issue and all the services are completely operational.

Start Time: July 22, 2021 16:01 UTC
End Time: July 22, 2021 16:34 UTC

Impact: None
Jul 22, 17:13 UTC

Update - VMware Engineering are working towards issue mitigation. Further updates will be provided as available.

Start Time: July 22, 2021 16:01 UTC
End Time: N/A

Impact: Users may experience issues accessing VMware Cloud Services
Jul 22, 16:49 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: July 22, 2021 16:01 UTC
End Time: N/A

Impact: Under assessment.
Jul 22, 16:07 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance for DE region

Completed - The scheduled maintenance has been completed.
Jul 22, 08:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:30 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 22, 2021 08:30 UTC
End Time: July 22, 2021 09:00 UTC
Duration: 30 minutes

Impact: During this maintenance, VMware vRealize Log Insight Cloud UI, Ingestion, Data Plane and Query components will be impacted.
Jul 21, 07:17 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance for US region

Completed - The scheduled maintenance has been completed.
Jul 22, 07:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:30 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 22, 2021 06:30 UTC
End Time: July 22, 2021 07:30 UTC
Duration: 60 minutes

Impact: During this maintenance, VMware vRealize Log Insight Cloud UI, Ingestion, Data Plane and Query components will be impacted.
Jul 21, 07:13 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance for AU region

Completed - The scheduled maintenance has been completed.
Jul 22, 05:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:29 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 22, 2021 04:30 UTC
End Time: July 22, 2021 05:00 UTC
Duration: 30 minutes

Impact: During this maintenance, VMware vRealize Log Insight Cloud UI, Ingestion, Data Plane and Query components will be impacted.
Jul 21, 07:05 UTC