VMware Cloud Services Status

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VMware Cloud Services Platform Operational

VMware Cloud Services Identity Operational

VMware Cloud Services Billing, Payments and Usage Operational

VMware Cloud on AWS Operational

HCX Operational

VMware Cloud Disaster Recovery Operational

VMware Cloud Flex Storage Operational

VMware Site Recovery Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Osaka) Operational

Asia Pacific (Seoul) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Milan) Operational

Europe (Paris) Operational

Europe (Stockholm) Operational

South America (São Paulo) Operational

US West (N. California) Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (Oregon) Operational

VMware Cloud Director service Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Europe (Frankfurt) Operational

US West (Oregon) Operational

VMware Cloud on AWS Outposts Operational

VMware Cloud on Dell Operational

VMware App Launchpad Operational

VMware Cloud on Dell SDDC Operational

Asia Pacific (Sydney) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware Aria Hub Operational

VMware Aria Cost Powered by CloudHealth Operational

AWS Data Operational

Azure Data Operational

Google Cloud Data Operational

Oracle Cloud Data Operational

VMware Cloud Data Operational

Data Center Operational

Partner Platform Operational

VMware Aria Migration Operational

VMware Aria Operations for Applications Operational

VMware Chargeback Operational

VMware Cloud Partner Navigator Operational

VMware Cloud Provider Commerce Portal Operational

VMware vCloud Usage Insight Operational

VMware Developer Portal Operational

VMware HCX Operational

VMware Integration Validation Service Operational

VMware Marketplace Operational

VMware NSX Advanced Load Balancer Operational

VMware Technology Partner Hub Operational

VMware Lab Platform Operational

US West (N.California) - us-west-1 Operational

US West (Washington) - us-west-2 Operational

Europe (Amsterdam) - eu-central-1 Operational

Asia Pacific (Bangalore) - ap-south-1 Operational

VMware SASE Operational

VMware SASE Orchestrators Operational

VMware SASE Gateways Operational

Cloud Web Security (CWS) Operational

Secure Access (SA) Operational

Edge Network Intelligence (ENI) Operational

VMware Skyline Operational

Skyline Advisor Operational

Skyline Log Assist Operational

Skyline OSR Operational

Skyline Registration Operational

VMware vSphere+ Operational

VMware vRealize AI Cloud Operational

VMware vRealize Cloud Subscription Manager Operational

VMware vRealize Automation Cloud Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Log Insight Cloud Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Network Insight Cloud Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware vRealize Operations Cloud Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware Tanzu Operational

VMware Application Catalog Operational

VMware Tanzu Mission Control Operational

VMware Tanzu Network Operational

VMware Tanzu Service Mesh Operational

CloudHealth Secure State Operational

Pivotal Tracker Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

vRealize Cloud Automation February release Feb 4, 2023 07:00-12:00 UTC

Update - Maintenance window has been extended. Below are the new updates

vRealize Automation 8.11.1 Features

The Cloud:
SaltStack Day2 Action Enhancements
Ability to upgrade salt-master plugin from SaltStack Config
Customized notifications in Service Broker
Capacity management enhancements - Storage allocation limits

The Multi Cloud Universe:
Provision GCP TCP Load Balancers and perform Day 2 actions
Provision GCP storage bucket resources
vRealize Automation Terraform Service and accompanying Terraform provider now supports Terraform 1.0

Application Aware:
Deprecate the redundant identity service endpoint in vRealize Automation

Start Time: February 04, 2023 07:00 UTC
End Time: February 04, 2023 12:00 UTC
Duration: 300 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.
Jan 25, 2023 - 20:19 UTC

Scheduled - vRealize Automation 8.11.1 Features

The Cloud:
SaltStack Day2 Action Enhancements
Ability to upgrade salt-master plugin from SaltStack Config
Customized notifications in Service Broker
New Aria Automation parent service tile with Cloud Assembly, Service Broker, Code Stream and SaltStack Config
Capacity management enhancements - Storage allocation limits

The Multi Cloud Universe:
Provision GCP TCP Load Balancers and perform Day 2 actions
Provision GCP storage bucket resources
vRealize Automation Terraform Service and accompanying Terraform provider now supports Terraform 1.0

Application Aware:
Deprecate the redundant identity service endpoint in vRealize Automation

Start Time: February 04, 2023 07:00 UTC
End Time: February 04, 2023 09:30 UTC
Duration: 150 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.
Jan 21, 2023 - 02:46 UTC

Past Incidents

Feb 3, 2023

No incidents reported today.

Feb 2, 2023

VMware SASE - LHR4 Cloud Web Security Issue

Resolved - VMware engineering has confirmed that Services continue to be stable and operating as expected past the monitoring period. This is the final communication for this incident and no further updates will be posted.

Start Time: February 02, 2023 07:40 UTC
End Time: February 02, 2023 09:41 UTC

Current Impact: None.
Feb 2, 12:48 UTC

Monitoring - VMware engineering has been engaged to address the issue with VMware LHR4 Cloud Web Security Service which currently has been mitigated. To assure stability services will be monitored for the next 2 hours.

Start Time: February 02, 2023 07:40 UTC
End Time: February 02, 2023 09:41 UTC

Current Impact: Currently none. During the event, customers were unable to access CWS service in LHR4.
Feb 2, 10:16 UTC

Investigating - VMware SASE is investigating a potential service event with LHR4 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: February 02, 2023 09:37 UTC
End Time: N/A

Current Impact: Under Assessment.
Feb 2, 09:37 UTC

VMware Tanzu Network - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 2, 09:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 07:01 UTC

Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 02, 2023 07:00 UTC
End Time: February 02, 2023 11:00 UTC
Duration: 240 mins
Impact: Users might experience service disruption in the Acceptance and Integration Environment.
Feb 2, 06:39 UTC

Feb 1, 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 1, 04:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 04:03 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 01, 2023 04:00 UTC
End Time: February 01, 2023 05:00 UTC
Duration: 60 minutes

Impact: No Impact is expected.
Jan 31, 06:41 UTC

VMware Cloud Services Issue

Resolved - VMware Engineering teams have mitigated the impact. This incident stands resolved.

Start Time: January 31, 2023 23:26 UTC
End Time: February 01, 2023 03:30 UTC

Current Impact: None
Feb 1, 04:17 UTC

Update - VMware Engineering teams are actively working towards restoration. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customer onboarding with credit card payment and any existing update to the Credit Card method will have impact.
Feb 1, 03:30 UTC

Identified - VMware Engineering teams have identified the cause and are working towards mitigating the impact. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customer onboarding with credit card payment and any existing update to the Credit Card method will have impact.
Feb 1, 02:20 UTC

Update - VMware Engineering teams actively continue investigating this issue. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customer onboarding with credit card payment and any existing update to the Credit Card method will have impact.
Feb 1, 01:29 UTC

Update - VMware Engineering teams continue investigating this issue. Further updates will be provided as available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customers may experience issues with onboarding credit card payments.
Feb 1, 00:32 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Customers may experience issues with onboarding credit card payments.
Jan 31, 23:57 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 31, 2023 23:26 UTC
End Time: N/A

Current Impact: Under assessment.
Jan 31, 23:32 UTC

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 1, 02:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 01:09 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: February 01, 2023 01:00 UTC
End Time: February 01, 2023 03:00 UTC
Duration: 120 minutes

Impact: Minor service interruptions expected during the service upgrade.
Jan 31, 20:53 UTC

Jan 31, 2023

VMware Tanzu Mission Control Issue

Resolved - VMware Engineering teams have confirmed services remained stable during the monitoring period. This incident stands resolved, and this is the final communication.

Start Time: January 31, 2023 16:54 UTC
End Time: January 31, 2023 18:19 UTC

Current Impact: None
Jan 31, 21:53 UTC

Monitoring - VMware Engineering teams have mitigated the issue and services will remain under monitoring for stability for the next one hour.

Start Time: January 31, 2023 16:54 UTC
End Time: January 31, 2023 18:19 UTC

Current Impact: None
Jan 31, 19:03 UTC

Update - VMware Engineering teams continue to make progress towards resolving the issue at the earliest. More updates will be provided in the next one hour or as soon as more information is available.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Customers may experience issues creating or editing helm deployments through the TMC catalog.
Jan 31, 18:50 UTC

Identified - VMware Engineering teams have identified the issue and are progressing further towards solving it. More updates will be provided in the next one hour or as soon as more information is available.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Customers may experience issues creating or editing helm deployments through the TMC catalog.
Jan 31, 17:43 UTC

Update - VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Customers may experience issues creating or editing helm deployments through the TMC catalog.
Jan 31, 17:13 UTC

Investigating - VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 31, 2023 16:54 UTC
End Time: N/A

Current Impact: Under Assessment.
Jan 31, 16:56 UTC

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

VMware vRealize AI Cloud Issue

Resolved - VMware Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Start Time: January 26, 2023 18:21 UTC
End Time: January 26, 2023 20:42 UTC

Current Impact: None.
Jan 26, 20:50 UTC

Update - VMware Engineering teams have determined the cause of the issue and are working on resolving it. More information will be shared within 1 hour or as available.

Start Time: January 26, 2023 18:21 UTC
End Time: N/A

Current Impact: vRealize AI is not available.
Jan 26, 19:54 UTC

Identified - VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: January 26, 2023 18:21 UTC
End Time: N/A

Current Impact: vRealize AI is not available.
Jan 26, 18:58 UTC

Investigating - VMware vRealize AI Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 26, 2023 18:21 UTC
End Time: N/A

Current Impact: Under Assessment.
Jan 26, 18:22 UTC

VMware Cloud Director - Scheduled Maintenance (Americas)

Completed - The Scheduled maintenance has been completed.
Jan 26, 15:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 12:03 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 26, 2023 12:00 UTC
End Time: January 26, 2023 16:00 UTC
Duration: 240 minutes

Impact: No Impact is expected.
Jan 25, 16:21 UTC

VMware Tanzu Network - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 26, 12:50 UTC

Update - Scheduled maintenance is further extended by 4 hours. We will provide updates as necessary. New window duration is as follows:

Start Time: January 26, 2023 07:00 UTC
End Time: January 26, 2023 15:00 UTC
Duration: 480 minutes
Jan 26, 10:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 UTC

Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 26, 2023 07:00 UTC
End Time: January 26, 2023 11:00 UTC
Duration: 240 minutes

Impact: Users might experience service disruption in the production environment.
Jan 26, 06:37 UTC

VMware Cloud Director - Scheduled Maintenance (Europe)

Completed - The scheduled maintenance has been completed.
Jan 26, 04:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 03:05 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 26, 2023 03:00 UTC
End Time: January 26, 2023 07:00 UTC
Duration: 240 minutes

Impact: No Impact is expected.
Jan 25, 16:20 UTC

VMware SASE - Issue with vco21-usvi1

Resolved - Services have remained stable during the monitoring period. This incident stands resolved.

Start Time: January 25, 2023 23:38 UTC
End Time: January 26, 2023 00:05 UTC

Current Impact: None,
Jan 26, 01:03 UTC

Monitoring - VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 30 minutes.

Start Time: January 25, 2023 23:38 UTC
End Time: January 26, 2023 00:05 UTC

Current Impact: None, during the incident window VMware SASE Orchestrators were impacted and also Management users could not login and make any changes.
Jan 26, 00:21 UTC

Investigating - VMware SASE is investigating a potential service event with vco21-usvi1 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 25, 2023 23:38 UTC
End Time: N/A

Current Impact: Under Assessment.
Jan 26, 00:00 UTC

VMware Cloud Director - Scheduled Maintenance (India)

Completed - The scheduled maintenance has been completed.
Jan 26, 00:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 23:07 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 22:30 UTC
End Time: January 26, 2023 02:30 UTC
Duration: 240 minutes

Impact: No Impact is expected.
Jan 25, 16:15 UTC

Jan 25, 2023

VMware Cloud Director - Scheduled Maintenance (Asia Pacific)

Completed - The scheduled maintenance has been completed.
Jan 25, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 19:01 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 19:00 UTC
End Time: January 25, 2023 23:00 UTC
Duration: 240 minutes

Impact: No Impact is expected.
Jan 25, 16:13 UTC

VMware Tanzu Network - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 25, 13:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:04 UTC

Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 09:00 UTC
End Time: January 25, 2023 13:00 UTC
Duration: 240 minutes

Impact: Users might experience login issues in the production environment.
Jan 25, 08:43 UTC

VMware vSphere+ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 25, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:31 UTC

Scheduled - Please be advised that VMware vSphere+ engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 25, 2023 09:30 UTC
End Time: January 25, 2023 11:30 UTC
Duration: 120 minutes

Impact: vSphere+ service will not be accessible for a brief period of time
Jan 25, 03:07 UTC

Jan 24, 2023

VMware Tanzu Network - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 24, 13:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 11:05 UTC

Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2023 11:00 UTC
End Time: January 24, 2023 13:00 UTC
Duration: 120 minutes

Impact: Users might experience service disruption in the production environment ( while accessing TanzuNet and Registry ).
Jan 24, 10:50 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 24, 10:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:38 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2023 09:30 UTC
End Time: January 24, 2023 11:30 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Jan 24, 04:30 UTC

VMware Cloud Provider Commerce Portal - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 24, 09:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:01 UTC

Scheduled - Please be advised that VMware Cloud Provider Commerce Portal engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 24, 2023 09:00 UTC
End Time: January 24, 2023 09:30 UTC
Duration: 30 minutes

Impact: There might be an exception when logging into ums.cloud.vmware.com although it is not anticipated.
Jan 20, 09:07 UTC

Jan 23, 2023

VMware vRealize Log Insight Cloud US - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 23, 12:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:29 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 23, 2023 07:30 UTC
End Time: January 23, 2023 12:30 UTC
Duration: 300 minutes

Impact: UI may be affected. Log ingestion may be delayed.
Jan 16, 13:33 UTC

Jan 22, 2023

No incidents reported.

Jan 21, 2023

VMware Tanzu Network - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 21, 19:28 UTC

Update - Scheduled maintenance is extended further by 60 minutes. We will provide updates as necessary.

Revised End Time: January 21, 2023 19:30 UTC
Jan 21, 18:32 UTC

Update - Scheduled maintenance is extended further by 60 minutes. We will provide updates as necessary.

Revised End Time: January 21, 2023 18:30 UTC
Jan 21, 17:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:30 UTC

Scheduled - Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 21, 2023 09:30 UTC
End Time: January 21, 2023 17:30 UTC
Duration: 480 minutes

Impact: Users might experience service disruption in the production environment.
Jan 21, 09:06 UTC

Jan 20, 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 20, 11:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 11:00 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2023 11:00 UTC
End Time: January 20, 2023 11:30 UTC
Duration: 30 minutes

Impact: No Impact is expected.
Jan 20, 10:47 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 20, 10:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 09:33 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: January 20, 2023 09:30 UTC
End Time: January 20, 2023 10:00 UTC
Duration: 30 minutes

Impact: No Impact is expected.
Jan 20, 04:30 UTC