VMware Cloud Services Status

All Systems Operational

About This Site

Additional VMware Status Pages:
Workspace ONE Status Page | Cloud Services Federal Public Status Page | Workspace ONE Access Public Status Page

VMware Cloud Services Platform Operational

VMware Cloud Services Identity Operational

VMware Cloud Services Billing, Payments and Usage Operational

VMware Cloud on AWS Operational

VMware Site Recovery Operational

HCX Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Osaka) Operational

Asia Pacific (Seoul) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Milan) Operational

Europe (Paris) Operational

Europe (Stockholm) Operational

South America (São Paulo) Operational

US West (N. California) Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (Oregon) Operational

VMware Cloud Director service Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Europe (Frankfurt) Operational

US West (Oregon) Operational

VMware App Launchpad Operational

VMware Chargeback Operational

VMware Cloud on Dell Operational

VMware Cloud Partner Navigator Operational

VMware Cloud Provider Commerce Portal Operational

VMware vCloud Usage Insight Operational

VMware Developer Portal Operational

VMware Hybrid Cloud Extension (HCX) Operational

VMware Integration Validation Service Operational

VMware Lab Platform Operational

US West (N.California) - us-west-1 Operational

US West (Washington) - us-west-2 Operational

Europe (Amsterdam) - eu-central-1 Operational

Asia Pacific (Bangalore) - ap-south-1 Operational

VMware Marketplace Operational

VMware NSX Advanced Load Balancer Operational

VMware SASE Operational

VMware SASE Orchestrators Operational

VMware SASE Gateways Operational

VMware Skyline Operational

Skyline Advisor Operational

Skyline Log Assist Operational

Skyline OSR Operational

Skyline Registration Operational

VMware vSphere+ Operational

VMware Technology Partner Hub Operational

VMware vRealize AI Cloud Operational

VMware vRealize Cloud Subscription Manager Operational

VMware vRealize Automation Cloud Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Log Insight Cloud Operational

Asia Pacific (Japan) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware vRealize Network Insight Cloud Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Tokyo) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

US West (Oregon) Operational

VMware vRealize Operations Cloud Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Canada (Central) Operational

Europe (Frankfurt) Operational

Europe (London) Operational

South America (São Paulo) Operational

US West (Oregon) Operational

VMware Tanzu Operational

VMware Tanzu Application Catalog Operational

VMware Tanzu Mission Control Operational

VMware Tanzu Network Operational

VMware Tanzu Service Mesh Operational

CloudHealth Secure State Operational

Pivotal Tracker Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

VMware Cloud Provider Commerce Portal - Scheduled Maintenance Aug 13, 06:00-08:00 UTC

Please be advised that VMware Cloud Provider Commerce Portal engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 13, 2022 06:00 UTC
End Time: August 13, 2022 08:00 UTC
Duration: 120 minutes

Impact: VMware Cloud Provider Commerce Portal will be unavailable during maintenance.
Posted on Aug 8, 09:50 UTC

VMware Tanzu Network - Scheduled Maintenance Aug 14, 05:00-10:00 UTC

Please be advised that VMware Tanzu Network engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 14, 2022 05:00 UTC
End Time: August 14, 2022 10:00 UTC
Duration: 300 minutes

Impact: TanzuNet registry will be down. Also, TanzuNet operation as a whole will be impacted.
Posted on Aug 9, 06:14 UTC

Past Incidents

Aug 11, 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 13:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 12:29 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 11, 2022 12:30 UTC
End Time: August 11, 2022 13:30 UTC
Duration: 60 minutes

Impact: CPN will be intermittently unavailable
Aug 11, 12:21 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 10:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:32 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 11, 2022 10:30 UTC
End Time: August 11, 2022 11:00 UTC
Duration: 30 minutes

Impact: CPN will be intermittently unavailable
Aug 10, 12:27 UTC

VMware vRealize Log Insight Cloud - Zookeeper Maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 08:35 UTC

Update - This maintenance has been extended by 30 minutes:

Start Time: August 11, 2022 05:00 UTC
End Time: August 11, 2022 08:30 UTC
Duration: 210 minutes
Aug 11, 08:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:04 UTC

Update - Activity has been postponed. Below is the new schedule of this maintenance.

Start Time: August 11, 2022 05:00 UTC
End Time: August 11, 2022 08:00 UTC
Duration: 180 minutes
Aug 10, 13:12 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 10, 2022 14:00 UTC
End Time: August 10, 2022 17:00 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted
Aug 10, 10:38 UTC

VMware vRealize Log Insight Cloud - Zookeeper Maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 05:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 03:37 UTC

Update - Activity has been postponed. Below is the new schedule of this maintenance.

Start Time: August 11, 2022 03:30 UTC
End Time: August 11, 2022 05:00 UTC
Duration: 90 minutes
Aug 10, 13:03 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 10, 2022 12:30 UTC
End Time: August 10, 2022 14:00 UTC
Duration: 90 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted
Aug 10, 10:38 UTC

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 03:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 03:36 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 11, 2022 03:26 UTC
End Time: August 11, 2022 04:00 UTC
Duration: 34 minutes

Impact: Minor service interruptions are expected.
Aug 11, 03:25 UTC

Aug 10, 2022

VMware Lab Platform Issue

Resolved - VMware engineers have successfully restored service. The environment will be closely monitored for stability for the next two hours. The next update will be in two hours or as information becomes available.
Start Time: August 10, 2022 14:52 UTC
End Time: August 10, 2022 21:10 UTC

Impact: None
Aug 10, 21:37 UTC

Update - VMware engineers continue to collaborate on the issue investigation. The next update will be in 1 hour or as information becomes available.

Start Time: August 10, 2022 14:52 UTC
End Time: N/A

Impact: Users in region us-west-2, vApps are not getting an internet connection.
Aug 10, 20:26 UTC

Update - VMware engineers continue to investigate the issue. The next update will be in 1 hour or as information becomes available.

Start Time: August 10, 2022 14:52 UTC
End Time: N/A

Impact: Users in region us-west-2, vApps are not getting an internet connection.
Aug 10, 19:25 UTC

Update - VMware engineers continue to investigate the issue, focusing on a specific region in us-west-2. The next update will be in 30 minutes or as information becomes available.

Start Time: August 10, 2022 14:52 UTC
End Time: N/A

Impact: Users in region us-west-2, vApps are not getting an internet connection.
Aug 10, 18:40 UTC

Update - VMware engineers have identified the area where the issue is originating and continue to investigate. The next update will be in 30 minutes or as information becomes available.

Start Time: August 10, 2022 14:52 UTC
End Time: N/A

Impact: Users in region us-west-2, vApps are not getting an internet connection.
Aug 10, 18:08 UTC

Update - VMware engineers are engaged and investigating the issue. The next update will be in 30 minutes or as information becomes available.

Start Time: August 10, 2022 14:52 UTC
End Time: N/A

Impact: Users in region us-west-2, vApps are not getting an internet connection.
Aug 10, 17:32 UTC

Update - VMware Lab Platform is investigating a potential service event. The engineering teams are working towards the resolution, and we will provide a progress update when available.

Start Time: August 10, 2022 14:52 UTC
End Time: N/A

Impact: vApps are not getting an internet connection.
Aug 10, 16:58 UTC

Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 10, 2022 14:52 UTC
End Time: N/A

Impact: Under Assessment.
Aug 10, 16:46 UTC

VMware Log Insight Cloud maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 17:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 14:09 UTC

Update - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 10, 2022 14:00 UTC
End Time: August 10, 2022 17:00 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Aug 10, 12:50 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 10, 2022 12:30 UTC
End Time: August 10, 2022 15:30 UTC
Duration: 180 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.
Aug 10, 10:25 UTC

VMware Log Insight Cloud maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 14:05 UTC

Update - Maintenance is in progress. We are extending the activity window by 90 Minutes.
Aug 10, 12:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 11:03 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 10, 2022 11:00 UTC
End Time: August 10, 2022 12:30 UTC
Duration: 90 minutes

Impact: VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted
Aug 10, 10:14 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 09:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:38 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 10, 2022 08:30 UTC
End Time: August 10, 2022 09:30 UTC
Duration: 60 minutes

Impact: VMware Cloud Partner Navigator will be intermittently unavailable.
Aug 9, 15:30 UTC

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 00:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:00 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 09, 2022 23:00 UTC
End Time: August 10, 2022 02:00 UTC
Duration: 180 minutes

Impact: Minor service interruptions expected.
Aug 9, 15:52 UTC

Aug 9, 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 9, 14:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 12:43 UTC

Update - Please be advised that the maintenance is Re-scheduled and updated timing is

Start Time: August 09, 2022 12:30 UTC
End Time: August 09, 2022 2:30 UTC
Duration: 120 minutes
Aug 9, 09:01 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 09, 2022 09:30 UTC
End Time: August 09, 2022 11:30 UTC
Duration: 120 minutes

Impact: Cloud Partner Navigator will be intermittently unavailable
Aug 8, 09:56 UTC

VMware Cloud on AWS Service Event Notification

Resolved - VMware Engineering team applied the fix and validated the service. This is the final notification for this incident.

Start Time: August 09, 2022 03:38 UTC
End Time: August 09, 2022 08:15 UTC

Impact: None.
Aug 9, 08:40 UTC

Update - VMware Engineering team continues to work on resolving the problem. Further updates shall be provided in next 1 hour.

Start Time: August 09, 2022 03:38 UTC
End Time: N/A

Impact: Users might experience issue accessing Network and Security tabs and Management virtual machines.
Aug 9, 07:50 UTC

Update - VMware Engineering team continues to work towards mitigating the issue. More updates shall be provided in the next 1 hour.

Start Time: August 09, 2022 03:38 UTC
End Time: N/A

Impact: Users might experience issue accessing Network and Security tabs and Management virtual machines.
Aug 9, 05:07 UTC

Update - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in the next 1 hour.

Start Time: August 09, 2022 03:38 UTC
End Time: N/A

Impact: Users might experience issues accessing Network and Security tabs and Management virtual machines.
Aug 9, 04:17 UTC

Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: August 09, 2022 03:38 UTC
End Time: N/A

Impact: Under assessment.
Aug 9, 03:39 UTC

Aug 8, 2022

No incidents reported.

Aug 7, 2022

VMware Cloud Services Issue

Resolved - VMware Cloud Services has recovered and services have been restored. This is the final notification for this incident.

Start Time: August 07, 2022 15:26 UTC
End Time: August 07, 2022 15:52 UTC

Impact: None. Customers will may have faced intermittent issues while creating or viewing their subscriptions.
Aug 7, 16:03 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 07, 2022 15:26 UTC
End Time: N/A

Impact: Under assessment.
Aug 7, 15:28 UTC

VMware Cloud Services Issue

Resolved - VMware Engineering teams have applied the fix which restored the service. This is the final notification for this incident.

Start Time: August 06, 2022 23:30 UTC
End Time: August 07, 2022 00:53 UTC

Impact: None
Aug 7, 01:10 UTC

Update - VMware Engineering teams continue working towards isolation and mitigation of this incident. We shall provide an update in the next hour or as available.

Start Time: August 06, 2022 23:30 UTC
End Time: N/A

Impact: Users may experience issues while viewing estimated charge details. All other functionalities and login workflows are working as expected
Aug 7, 00:52 UTC

Update - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in 30 minutes or as available.

Start Time: August 06, 2022 23:30 UTC
End Time: N/A

Impact: Users may experience issues while viewing estimated charge details. All other functionalities and login workflows are working as expected
Aug 7, 00:11 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 06, 2022 23:30 UTC
End Time: N/A

Impact: Under assessment.
Aug 6, 23:36 UTC

Aug 6, 2022

VMware Cloud Services Platform - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 03:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:40 UTC

Update - Activity is rescheduled with the below new timelines.

Start Time: August 06, 2022 02:30 UTC
End Time: August 06, 2022 03:30 UTC
Duration: 60 minutes

Impact: No impact on VMware Cloud Services Login Flow. However, Subscription Activation may face some delay and Estimated Charges may see intermittent failures.
Aug 6, 01:23 UTC

Scheduled - Please be advised that VMware Cloud Services Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 06, 2022 01:00 UTC
End Time: August 06, 2022 02:00 UTC
Duration: 60 minutes

Impact: No impact on VMware Cloud Services Login Flow. However, Subscription Activation may face some delay and Estimated Charges may see intermittent failures.
Aug 5, 10:05 UTC

Aug 5, 2022

VMware Cloud Services Issue

Resolved - VMware engineering has confirmed all services are operational and stable. This incident is now resolved, and this is the final communication for this incident

Start Time: August 05, 2022 20:17 UTC
End Time: August 05, 2022 20:50 UTC

Impact: None
Aug 5, 21:14 UTC

Update - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in 30 minutes or as available.

Start Time: August 05, 2022 20:17 UTC
End Time: N/A

Impact: Existing customers may face issues with viewing or editing user profiles.
Aug 5, 20:49 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 05, 2022 20:17 UTC
End Time: N/A

Impact: Under assessment.
Aug 5, 20:22 UTC

VMware Cloud Services Issue

Resolved - Vmware Cloud Services continue to be fully functional and working as expected. This is the final notification for this incident.

Start Time: August 05, 2022 17:00 UTC
End Time: August 05, 2022 18:15 UTC

Impact: No impact
Aug 5, 18:56 UTC

Monitoring - VMware Engineering teams have applied the fix which restored the functionality. Further updates shall be provided within 30 minutes or as available.

Start Time: August 05, 2022 17:00 UTC
End Time: August 05, 2022 18:15 UTC

Impact: No impact
Aug 5, 18:27 UTC

Identified - VMware Engineering teams have identified the issue and are working towards applying the fix to restore the functionality. Further updates shall be provided within 30 minutes or as available.

Start Time: August 05, 2022 17:00 UTC
End Time: N/A

Impact: Users may experience issues while viewing estimated charges. All other functionalities and login workflows are working as expected.
Aug 5, 18:11 UTC

Update - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in 30 minutes or as available.

Start Time: August 05, 2022 17:00 UTC
End Time: N/A

Impact: Users may experience issues while viewing estimated charge details. All other functionalities and login workflows are working as expected.
Aug 5, 17:38 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 05, 2022 17:00 UTC
End Time: N/A

Impact: Under assessment.
Aug 5, 17:03 UTC

VMware vRealize Automation Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 11:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 11:02 UTC

Scheduled - Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service to resolve issues with AWS resource enumeration might take longer than expected or fail. This might have caused an intermittent failures when resources are being provisioned to AWS.

Start Time: August 05, 2022 11:00 UTC
End Time: August 05, 2022 11:30 UTC
Duration: 30 minutes

Impact: During this maintenance window, vRA Cloud Assembly may be unavailable for very short period of time.
Aug 4, 16:55 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 06:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 04:38 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service.

Start Time: August 05, 2022 04:30 UTC
End Time: August 05, 2022 06:30 UTC
Duration: 120 minutes

Impact: The service will be intermittently unavailable.
Aug 3, 06:17 UTC

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

VMware Cloud Services Issue

Resolved - VMware Engineering have validated the VMware Cloud services to be stable and fully operational. This incident stands resolved.

Start Time: August 02, 2022 13:42 UTC
End Time: August 02, 2022 15:59 UTC

Impact: None
Aug 2, 18:20 UTC

Monitoring - VMware Engineering have recovered all services. We shall continue to monitor for the next two hours and provide an update accordingly.

Start Time: August 02, 2022 13:42 UTC
End Time: August 02, 2022 15:59 UTC

Impact: None
Aug 2, 16:17 UTC

Investigating - VMware Engineering team are observing the errors again. Further updates will be provided post investigation.

Start Time: August 02, 2022 13:42 UTC
End Time: NA

Impact: VMware Cloud Services will experience failures
Aug 2, 15:47 UTC

Update - VMware Engineering teams are working towards issue mitigation. Further updates will be provided as available.

Start Time: August 02, 2022 13:42 UTC
End Time: N/A

Impact: VMware Cloud Services will experience failures
Aug 2, 14:22 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 02, 2022 13:42 UTC
End Time: N/A

Impact: Under assessment.
Aug 2, 13:48 UTC

VMware Cloud Services Issue

Resolved - There were no for stability issues observed during the monitoring period. The incident is resolved. This is the last update regarding this issue.

Start Time: August 02, 2022 11:49 UTC
End Time: August 02, 2022 12:08 UTC

Impact: None
Aug 2, 18:15 UTC

Update - VMware Engineering teams will be closely monitoring the services for stability in the next 2 hours.

Start Time: August 02, 2022 11:49 UTC
End Time: August 02, 2022 12:08 UTC

Impact: None
Aug 2, 16:14 UTC

Update - VMware Engineering teams will continue monitoring the services for stability in the next two hours.

Start Time: August 02, 2022 11:49 UTC
End Time: August 02, 2022 12:08 UTC

Impact: None
Aug 2, 13:54 UTC

Monitoring - VMware Engineering teams are able to identify the root cause and apply a fix to restore the service. Team shall closely monitor the service for stability and provide further updates in the next 1 hour.

Start Time: August 02, 2022 11:49 UTC
End Time: August 02, 2022 12:08 UTC

Impact: None
Aug 2, 12:49 UTC

Update - VMware Engineering teams are investigating the issue. We shall provide an update in 30 minutes or as available.

Start Time: August 02, 2022 11:49 UTC
End Time: N/A

Impact: Few customers will not be able to view subscriptions details.
Aug 2, 12:16 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 02, 2022 11:49 UTC
End Time: N/A

Impact: Under assessment.
Aug 2, 11:52 UTC

VMware Skyline Issue

Resolved - VMware Engineering resolved the issue and Skyline Advisor is operational. This incident stands resolved and there will be no further updates.

Start Time: August 02, 2022 13:16 UTC
End Time: August 02, 2022 16:07 UTC

Impact: None
Aug 2, 16:56 UTC

Update - VMware Engineering is continuing work towards resolution of Skyline Advisor issue and some improvement is noticed. More updates shall be provided in next 1 hour or as available.

Start Time: August 02, 2022 13:16 UTC
End Time: N/A

Impact: Users may observe Intermittent issues with Skyline Advisor
Aug 2, 15:15 UTC

Update - VMware Engineering team is working towards resolution of Skyline Advisor accessibility issue. More updates shall be provided in next 30 min.

Start Time: August 02, 2022 13:16 UTC
End Time: N/A

Impact: Users may not be able to access Skyline Advisor.
Aug 2, 14:17 UTC

Update - VMware Engineering team is working towards resolution of Skyline Advisor performance degradation issue. More updates shall be provided in next 30 min.

Start Time: August 02, 2022 13:16 UTC
End Time: N/A

Impact: Users may observe the Intermittent issues with Skyline Advisor.
Aug 2, 13:35 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 02, 2022 13:16 UTC
End Time: N/A

Impact: Under Assessment.
Aug 2, 13:16 UTC

Intermittent performance issue with Skyline Advisor

Resolved - Services are confirmed to be stable during the monitoring period. This is the final notification for this incident.

Start Time: August 01, 2022 20:00 UTC
End Time: August 02, 2022 09:19 UTC

Impact: None
Aug 2, 11:22 UTC

Monitoring - VMware Engineering teams have restored services. We will continue to monitor for an hour and shall provide an update accordingly.

Start Time: August 01, 2022 20:00 UTC
End Time: August 02, 2022 09:19 UTC

Impact: None
Aug 2, 10:13 UTC

Update - VMware Engineering teams are progressing further towards service restoration. More updates shall be provided in the next 4 hours or as available

Start Time: August 01, 2022 20:00 UTC
End Time: N/A

Impact: Users may observe the Intermittent issues with Skyline Advisor
Aug 2, 07:15 UTC

Update - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in next 2 Hours or as available.

Start Time: August 01, 2022 20:00 UTC
End Time: N/A

Impact: Users may observe the Intermittent issues with Skyline Advisor
Aug 2, 05:10 UTC

Identified - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in next 1 Hour or as available

Start Time: August 01, 2022 20:00 UTC
End Time: N/A

Impact: Users may observe the Intermittent issues with Skyline Advisor
Aug 2, 04:18 UTC

Update - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in 1 Hour or as available.

Start Time: August 01, 2022 20:00 UTC
End Time: N/A

Impact: Users may observe the Intermittent issues with Skyline Advisor
Aug 2, 03:15 UTC

Update - VMware Engineering team continues to work towards the resolution of Skyline Advisor performance degradation issue. More updates shall be provided in next 30 min.

Start Time: August 01, 2022 20:00 UTC
End Time: N/A

Impact: Users may observe the Intermittent issues with Skyline Advisor
Aug 2, 02:42 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 01, 2022 20:00 UTC
End Time: N/A

Impact: Under Assessment.
Aug 2, 01:59 UTC

VMware Cloud Services Console maintenance

Completed - The scheduled maintenance has been cancelled.
Aug 2, 09:57 UTC

Scheduled - Please be advised that VMware Cloud Services engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: August 06, 2022 06:30 UTC
End Time: August 06, 2022 12:30 UTC
Duration: 360 minutes

Impact: Users will not be able to add/update/delete new orgs, roles, permission on console.cloud.vmware.com
Jul 29, 11:27 UTC

VMware vRealize Automation Cloud Issue

Resolved - Services are found to be stable during the monitoring period. This is the final notification for this incident.

Start Time: August 01, 2022 10:06 UTC
End Time: August 01, 2022 22:20 UTC

Impact: No Impact
Aug 2, 09:31 UTC

Monitoring - VMware Engineering teams are able to identify the root cause and apply a fix to restore the service. Team shall closely monitor the service for stability and provide further updates as required.

Start Time: August 01, 2022 10:06 UTC
End Time: August 01, 2022 22:20 UTC

Impact: No Impact
Aug 1, 22:52 UTC

Update - VMware Engineering teams are progressing further towards service restoration. More updates shall be provided in 24 hours or as available.

Start Time: August 01, 2022 10:06 UTC
End Time: N/A

Impact: Customers who have an internet proxy-server configured on their Cloud Proxy VA (stargate) may experience connectivity issues to their local vCenter server(s)
Aug 1, 17:14 UTC

Update - VMware Engineering teams are progressing further towards service restoration. More updates shall be provided in 3 hours or as available.

Start Time: August 01, 2022 10:06 UTC
End Time: N/A

Impact: Customers who have an internet proxy-server configured on their Cloud Proxy VA (stargate) may experience connectivity issues to their local vCenter server(s).
Aug 1, 14:12 UTC

Update - VMware Engineering teams are progressing towards service restoration. We shall provide an update in the next 4 hours or as available.

Start Time: August 01, 2022 10:06 UTC
End Time: N/A

Impact: Few Customers credentials may not be validated when they are trying to connect to vCenter.
Aug 1, 12:08 UTC

Identified - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in 30 minutes or as available.

Start Time: August 01, 2022 10:06 UTC
End Time: N/A

Impact: Few Customers credentials may not be validated when they are trying to connect to vCenter.
Aug 1, 11:33 UTC

Update - VMware Engineering teams are investigating the cause of the issue. We shall provide an update in 30 minutes or as available.

Start Time: August 01, 2022 10:06 UTC
End Time: N/A

Impact: Few Customers credentials may not be validated when they are trying to connect to vCenter.
Aug 1, 10:54 UTC

Investigating - VMware vRealize Automation Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 01, 2022 10:06 UTC
End Time: N/A

Impact: Under Assessment.
Aug 1, 10:09 UTC

VMware Cloud Services Issue

Resolved - No issues were observed during the monitoring period. This incident is resolved and there will be no further updates for the same.

Start Time: August 02, 2022 03:40 UTC
End Time: August 02, 2022 03:46 UTC

Impact: None
Aug 2, 06:17 UTC

Monitoring - VMware Engineering teams are able to identify the root cause and apply a fix to restore the service. Team shall closely monitor the service for stability and provide further updates in the next 1 hour.

Start Time: August 02, 2022 03:40 UTC
End Time: August 02, 2022 03:46 UTC

Impact: Currently, no impact. Few users may have observed failures to purchase new subscription during incident duration.
Aug 2, 04:08 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 02, 2022 03:40 UTC
End Time: N/A

Impact: Under assessment.
Aug 2, 03:41 UTC

Aug 1, 2022

VMware Cloud Services Issue

Resolved - VMware Engineering teams have confirmed services are working as intended. This incident stands resolved, and this is the final notification.

Start Time: August 01, 2022 18:54 UTC
End Time: August 01, 2022 23:23 UTC

Impact: Services have started to recover.
Aug 1, 23:46 UTC

Identified - VMware Engineering teams have identified and implemented a fix. Further updates will be provided as available.

Start Time: August 01, 2022 18:54 UTC
End Time: N/A

Impact: Services have started to recover.
Aug 1, 22:43 UTC

Update - VMware Engineering teams continue to investigate and troubleshoot this issue. Further updates will be provided as available.

Start Time: August 01, 2022 18:54 UTC
End Time: N/A

Impact: Multiple services may be intermittently inaccessible.
Aug 1, 21:45 UTC

Update - VMware Engineering teams continue working towards isolation and mitigation of this incident. We shall provide an update in the next hour or as available.

Start Time: August 01, 2022 18:54 UTC
End Time: N/A

Impact: Multiple services may be intermittently inaccessible.
Aug 1, 20:49 UTC

Update - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in the next hour or as available.

Start Time: August 01, 2022 18:54 UTC
End Time: N/A

Impact: Multiple services may be intermittently inaccessible.
Aug 1, 20:09 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 01, 2022 18:54 UTC
End Time: N/A

Impact: Under assessment.
Aug 1, 19:07 UTC

VMware Skyline Issue

Resolved - No issues were observed during the monitoring period. This incident is resolved and there will be no further updates for the same.

Start Time: August 01, 2022 05:48 UTC
End Time: August 01, 2022 06:01 UTC

Impact: None
Aug 1, 07:15 UTC

Monitoring - VMware Engineering team has identified and implemented a fix for Skyline Advisor. Services are currently operating as intended. We are monitoring the service for any potential impact for the next 30 min. Further updates shall be provided as available.

Start Time: August 01, 2022 05:48 UTC
End Time: August 01, 2022 06:01 UTC

Impact: Users may have experienced intermittent logging issues with Skyline Advisor
Aug 1, 06:42 UTC

Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 01, 2022 05:48 UTC
End Time: N/A

Impact: Under Assessment.
Aug 1, 05:51 UTC

Jul 31, 2022

No incidents reported.

Jul 30, 2022

VMware Cloud Services Issue

Resolved - VMware engineering has confirmed all services are operational and stable during monitoring period. This is the final communication for this incident

Start Time: July 30, 2022 08:17 UTC
End Time: July 30, 2022 08:51 UTC

Impact: None
Jul 30, 10:15 UTC

Update - VMware Engineering teams have restored the services. Services will be monitored for the next 1 hour to ensure stability.

Start Time: July 30, 2022 08:17 UTC
End Time: July 30, 2022 08:51 UTC

Impact: None
Jul 30, 09:03 UTC

Monitoring - VMware Engineering teams have restored the services. Services will be monitored for the next 1 hour to ensure stability.

Start Time: July 30, 2022 08:17 UTC
End Time: July 30, 2022 08:51 UTC

Impact: None
Jul 30, 09:02 UTC

Identified - VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in 30 minutes or as available.

Start Time: July 30, 2022 08:17 UTC
End Time: N/A

Impact: Few customers will not be able to purchase new subscription.
Jul 30, 08:51 UTC

Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: July 30, 2022 08:17 UTC
End Time: N/A

Impact: Under assessment.
Jul 30, 08:22 UTC

vRealize Cloud Automation July Release

Completed - The scheduled maintenance has been completed.
Jul 30, 09:41 UTC

Update - Scheduled maintenance for IN region has been extended for 30 minutes. We will provide updates as necessary.

Start Time: July 30, 2022 07:00 UTC
End Time: July 30, 2022 10:00 UTC
Duration: 180 minutes
Jul 30, 09:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:01 UTC

Scheduled - The VMware Cloud Management Business Unit is excited to highlight several features available in our upcoming July ’22 / 8.9.0 release of the vRealize Automation platform of cloud services.

The Cloud:
- vRealize Automation Cloud Standard Plus BETA brings our world-class Configuration and SecOps service, SaltStack Config service to VMware Cloud. Reach out to your VMware Sales and Account Team to inquire about signing up for the beta. – Cloud
- GitHub Enterprise (on-prem) for vRealize Automation Cloud has arrived. Once configured, you will have the ability to synchronise VMware Cloud Template, Terraform configurations and Action Based Extensibility with GitHub Enterprise (on-prem) instance. – Cloud

The Multi-Cloud Universe:
- vRealize Automation Cloud Guardrails comes with a punch of new core capabilities. For those that don’t yet have access, please connect with our team at vra-cloud-guardrails@vmware.com. If you already have access, we highly recommend you log into your vRealize Automation Cloud instance to experience what has been delivered. – Cloud
- AWS GovCloud has arrived to vRealize Automation. You now can connect AWS GovCloud endpoints as a cloud account. – Both **

The Application Arena:
- Attach a cluster to a cluster group with the ability to inherit a policy created using Tanzu Mission Control (TMC). – Cloud

We look forward to you experiencing these new benefits, the VMware team has been hard at work for you our customers, the best part of our company. Remember our goal is to create the solutions that make cloud complexity invisible so that you can focus on transforming your business. If you have questions connect with us through social media channels or directly, cloudauto@vmware.com.

Start Time: July 30, 2022 07:00 UTC
End Time: July 30, 2022 09:30 UTC
Duration: 150 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.
Jul 15, 21:53 UTC

Jul 29, 2022

VMware Cloud on AWS Issue

Resolved - VMware engineers have resolved the issue. This is the final notification for this incident.

Start Time: July 28, 2022 17:15 UTC
End Time: July 29, 2022 04:40 UTC

Impact: None
Jul 29, 05:10 UTC

Update - VMware engineers continue to recover the few remaining services. The next update will be in 2 hours or more updates will be posted as it becomes available.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Customers will experience host disconnects, impacting workflow data accessibility.
Jul 29, 04:11 UTC

Update - VMware engineers continue to recover the few remaining services. The next update will be in 1 hour or as information becomes available.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Customers will experience host disconnects, impacting workflow data accessibility.
Jul 29, 02:14 UTC

Update - Progress continues by VMware engineers on recovering the few remaining services. The next update will be in 1 hour or as information becomes available.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Customers will experience host disconnects, impacting workflow data accessibility.
Jul 28, 23:08 UTC

Update - Progress continues by VMware engineers on recovering the remaining services. The next update will be in 1 hour or as information becomes available.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Customers will experience host disconnects, impacting workflow data accessibility.
Jul 28, 22:00 UTC

Update - VMware engineers continue to make progress on recovering the remaining services. The next update will be in 1 hour or as information becomes available.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Customers will experience host disconnects, impacting workflow data accessibility.
Jul 28, 20:53 UTC

Update - A majority of the services have been recovered. VMware engineers continue to work on recovering the remaining services. The next update will be in 1 hour or as information becomes available.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Customers will experience host disconnects, impacting workflow data accessibility.
Jul 28, 19:54 UTC

Update - VMware engineers continue to work on recovering the services. The next update will be in 1 hour or as information becomes available.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Customers will experience host disconnects, impacting workflow data accessibility.
Jul 28, 18:51 UTC

Identified - The issue has been identified and services are recovering.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact:Customers will experience host disconnects, impacting workflow data accessibility. The next update will be in 30 minutes or as information becomes available.
Jul 28, 18:24 UTC

Investigating - VMware Cloud on AWS SDDC is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: July 28, 2022 17:15 UTC
End Time: N/A

Impact: Under Assessment.
Jul 28, 17:54 UTC

Jul 28, 2022

VMware Cloud Director - Scheduled Maintenance (Americas Region)

Completed - The scheduled maintenance has been completed.
Jul 28, 13:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 11:04 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 28, 2022 11:00 UTC
End Time: July 28, 2022 13:00 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Jul 26, 18:33 UTC

VMware Cloud Partner Navigator - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 28, 07:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 06:02 UTC

Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 28, 2022 06:00 UTC
End Time: July 28, 2022 07:00 UTC
Duration: 60 minutes

Impact: Cloud Partner Navigator will be intermittently unavailable.
Jul 27, 06:35 UTC

VMware Cloud Director - Scheduled Maintenance (Europe Region)

Completed - The scheduled maintenance has been completed.
Jul 28, 03:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:02 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: July 28, 2022 02:00 UTC
End Time: July 28, 2022 04:00 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Jul 26, 18:31 UTC

VMware Integration Validation and Technology Partner Hub Service Availability Issue

Resolved - VMware Engineering team have resolved the issue. VMware Integration Validation and Technology Partner Hub services are now operating normally. This is the final notification for this incident.

Start Time: July 28, 2022 01:50 UTC
End Time: July 28, 2022 02:47 UTC

Impact: None. Users might have experienced authentication issues during the incident.
Jul 28, 03:07 UTC

Investigating - VMware Integration Validation is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: July 28, 2022 01:50 UTC
End Time: N/A

Impact: Under Assessment.
Jul 28, 01:56 UTC