VMware Cloud Services Status

All Systems Operational

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VMware Cloud Services Console Operational

VMware Cloud on AWS Operational

DRaaS Operational

HCX Operational

VMware Cloud on Dell EMC Operational

VMware Cloud on AWS SDDC Operational

Asia Pacific (Singapore) Operational

Asia Pacific (Sydney) Operational

Asia Pacific (Mumbai) Operational

Asia Pacific (Tokyo) Operational

Asia Pacific (Seoul) Operational

Canada (Central) Operational

Europe (Ireland) Operational

Europe (London) Operational

Europe (Paris) Operational

Europe (Frankfurt) Operational

South America (São Paulo) Operational

Stockholm Operational

US East (N. Virginia) Operational

US East (Ohio) Operational

US West (N. California) Operational

US West (Oregon) Operational

VMware Tanzu Operational

VMware Tanzu Application Catalog Operational

VMware Tanzu Mission Control Operational

VMware Tanzu Service Mesh Operational

VMware SD-WAN by VeloCloud Operational

VMware SD-WAN Orchestrators Operational

VMware SD-WAN Gateways Operational

VMware vRealize Log Insight Cloud Operational

VMware vRealize Automation Cloud Operational

VMware Cloud Assembly Operational

VMware Code Stream Operational

VMware Service Broker Operational

VMware AppDefense Operational

VMware Cloud Marketplace Operational

VMware Cloud Provider Hub Operational

VMware Cloud Director service Operational

VMware Hybrid Cloud Extension (HCX) Operational

VMware Skyline Operational

VMware Secure State Operational

VMware Learning Platform Operational

VMware Technology Partner Hub Operational

VMware Marketplace Operational

VMware vCloud Usage Insight Operational

VMware vRealize Operations Cloud Operational

VMware vRealize Network Insight Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

VMware Tanzu Service Mesh - Scheduled Maintenance Dec 5, 00:00-02:00 UTC

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: December 05, 2020 00:00 UTC
End Time: December 05, 2020 02:00 UTC
Duration: 120 minutes

Impact: No Impact is expected.
Posted on Dec 4, 19:07 UTC

VMware Learning Platform - Scheduled Maintenance Dec 14, 00:00-02:00 UTC

Please be advised that VMware Learning Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: December 14, 2020 00:00 UTC
End Time: December 14, 2020 02:00 UTC
Duration: 120 minutes

Impact: During the upgrade, VMware Learning Platform will not be available for approximately two hours.
Posted on Dec 4, 18:01 UTC

Past Incidents

Dec 4, 2020

No incidents reported today.

Dec 3, 2020

VMware Cloud Services Logout Workflow Issue

Resolved - VMware Engineering team has implemented the fix and the service is now functioning as intended. The issue has been resolved and this is the final notification for this incident.

Start Time: December 03, 2020 02:38 UTC
End Time: December 03, 2020 03:54 UTC

Impact : None
Dec 3, 04:18 UTC

Identified - VMware Engineering team has identified the issue and are working towards the fix. Additional updates will be provided as available.

Start Time: December 03, 2020 02:38 UTC
End Time: N/A

Impact : VMware Cloud Services is working as expected. However, the logout flow is redirecting to my.vmware.com.
Dec 3, 03:54 UTC

Update - VMware Engineering team is aware of an issue with VMware Cloud Services logout flow and are investigating further. Additional updates will be provided as available.

Start Time: December 03, 2020 02:38 UTC
End Time: N/A

Impact : VMware Cloud Services is working as expected. However, the logout flow is redirecting to my.vmware.com.
Dec 3, 03:16 UTC

Investigating - VMware Cloud Services is experiencing Intermittent Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: December 03, 2020 02:38 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 3, 02:51 UTC

VMware Cloud on AWS Service Event Notification

Resolved - All services have been validated to be completely operational. This incident stands resolved.

Start Time: December 03, 2020, 00:40 UTC
End Time: December 03, 2020, 01:01 UTC

Impact: None
Dec 3, 01:28 UTC

Identified - VMware Engineering team have identified and mitigated the issue. Further validation in progress.

Start Time: December 03, 2020, 00:40 UTC
End Time: N/A

Impact: Users may experience an intermittent delay/slowness while logging in to the VMC Console.
Dec 3, 01:20 UTC

Update - VMware Engineering team have observed an intermittent issue with the service and are working towards restoration. Further updates will be provided as available.

Start Time: December 03, 2020 00:40 UTC
End Time: N/A

Impact: Users may experience an intermittent delay/slowness while logging in to the VMC Console.
Dec 3, 01:08 UTC

Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: December 03, 2020 00:40 UTC
End Time: N/A

Impact: Under assessment.
Dec 3, 00:44 UTC

Dec 2, 2020

VMware Cloud on AWS Service Event Notification

Resolved - VMware Engineering teams have validated that the service is now functioning as intended. The issue has been resolved, and this is the final notification for this incident.

Start Time: December 02, 2020 20:33 UTC
End Time: December 02, 2020 21:05 UTC

Impact: None
Dec 2, 21:41 UTC

Update - VMware engineering teams continue to investigate this issue. Additional updates will be provided as available.

Start Time: December 02, 2020 20:33 UTC
End Time: N/A

Impact: Under assessment.
Dec 2, 21:10 UTC

Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: December 02, 2020 20:33 UTC
End Time: N/A

Impact: Under assessment.
Dec 2, 20:42 UTC

Dec 1, 2020

VMware vCloud Usage Insight - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Dec 1, 18:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:34 UTC

Scheduled - Please be advised that VMware vCloud Usage Insight engineers will be performing maintenance on the service as part of platform upgrade.

Start Time: December 01, 2020 18:30 UTC
End Time: December 01, 2020 19:00 UTC
Duration: 30 minutes

Impact: Customer will see a message stating that collection data can not be uploaded to the cloud on vCloud Usage Meter appliance. Upload will be retried and no data loss is expected.
Dec 1, 18:32 UTC

VMware Skyline Performance Degradation Issue

Resolved - VMware engineering team resolved the issue. This is the final notification for this incident.

Start Time: December 01, 2020 03:56 UTC
End Time: December 01, 2020 10:22 UTC

Impact: None
Dec 1, 10:40 UTC

Update - VMware engineering team is investigating the issue. More updates will be provided in 30 min.

Start Time: December 01, 2020 03:56 UTC
End Time: N/A

Impact: Users may not be able to view service information on the Collector and Environmental summary on the Skyline Advisor page.
Dec 1, 10:08 UTC

Investigating - VMware Skyline is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: December 01, 2020 03:56 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 1, 09:45 UTC

VMware Learning Platform Performance Degradation Issue

Resolved - VMware Engineering team has identified the cause and have mitigated the issue. The service is completely operational.

Start Time: December 01, 2020 03:31 UTC
End Time: December 01, 2020 03:42 UTC

Impact: None
Dec 1, 03:52 UTC

Investigating - VMware Learning Platform is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: December 01, 2020 03:31 UTC
End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Dec 1, 03:35 UTC

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

VMware Cloud Provider Hub - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 11:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:29 UTC

Scheduled - Please be advised that VMware Cloud Provider Hub engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 26, 2020 10:30 UTC
End Time: November 26, 2020 11:30 UTC
Duration: 60 minutes

Impact: VMware Cloud Provider Hub will be intermittently unavailable
Nov 26, 06:30 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - Due to unforeseen circumstances, this maintenance has been cancelled.
Nov 26, 08:12 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of EKS cluster upgrade in DE(Germany) Prod region.

Start Time: November 26, 2020 09:30 UTC
End Time: November 26, 2020 10:00 UTC
Duration: 30 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane and Query components will be impacted.
Nov 24, 12:03 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 07:30 UTC

Update - This scheduled maintenance is extended by another 30 minutes. We will update with the progress.

Start Time: November 26, 2020 06:30 UTC
End Time: November 26, 2020 07:45 UTC
Duration: 75 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane and Query components will be impacted
Nov 26, 07:19 UTC

Update - This scheduled maintenance is extended by 15 minutes. We will update with the progress.

Start Time: November 26, 2020 06:30 UTC
End Time: November 26, 2020 07:15 UTC
Duration: 45 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane and Query components will be impacted
Nov 26, 07:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:31 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of EKS cluster upgrade in US Prod region.

Start Time: November 26, 2020 06:30 UTC
End Time: November 26, 2020 07:00 UTC
Duration: 30 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane and Query components will be impacted
Nov 24, 11:57 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 03:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 03:31 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of EKS cluster in AU(Australia) Prod region.

Start Time: November 26, 2020 03:30 UTC
End Time: November 26, 2020 04:00 UTC
Duration: 30 minutes

Impact: VMware vRealize Log Insight cloud, UI, Ingestion, Data Plane and Query components will be impacted
Nov 24, 11:51 UTC

Nov 25, 2020

VMware Cloud Director - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 14:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 19:04 UTC

Scheduled - Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 24, 2020 19:00 UTC
End Time: November 25, 2020 13:00 UTC
Duration: 1080 minutes

Impact: Services may be briefly unavailable during upgrade. VCD Instances won't be affected by this upgrade.
Nov 24, 17:19 UTC

Nov 24, 2020

VMware Tanzu Service Mesh - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 01:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 00:06 UTC

Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 24, 2020 00:00 UTC
End Time: November 24, 2020 04:00 UTC
Duration: 240 minutes

Impact: During the maintenance less than 2-5 minutes of UI interruption is expected for tenants. Already onboarded clusters will have no impact.
Nov 23, 18:24 UTC

Nov 23, 2020

VMware Cloud Provider Hub - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 18:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:04 UTC

Scheduled - Please be advised that VMware Cloud Provider Hub engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: November 23, 2020 18:00 UTC
End Time: November 23, 2020 18:30 UTC
Duration: 30 minutes

Impact: No Impact is expected.
Nov 23, 16:59 UTC

VMware Cloud Services Intermittent Availability Issue

Resolved - A fix has been implemented and services should now operate as intended. VMware Engineering teams have validated and confirmed that there is no impact currently and this incident stands resolved. This is the final notification for this incident.

Start Time: November 23, 2020, 09:46 UTC
End Time: November 23, 2020, 10:07 UTC

Impact: None
Nov 23, 10:22 UTC

Update - VMware engineering team continues to work towards isolating and fixing the issue at the earliest. More updates shall be provided within 1 hour.

Start Time: November 23, 2020, 09:46 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Nov 23, 10:01 UTC

Investigating - VMware Cloud Services is experiencing Intermittent Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: November 23, 2020 09:46 UTC
End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.
Nov 23, 09:49 UTC

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 04:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 03:31 UTC

Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of platform upgrade in US prod region.

Start Time: November 23, 2020 03:30 UTC
End Time: November 23, 2020 04:30 UTC
Duration: 60 minutes

Impact: During this maintenance, users might experience performance issues with the user interface and delays with log ingestion.
Nov 18, 05:30 UTC

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.