All Systems Operational
VMware Cloud Services Platform Operational
VMware Cloud Services Identity Operational
VMware Cloud Services Billing, Payments and Usage Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
HCX Operational
VMware Cloud Disaster Recovery Operational
VMware Cloud Flex Storage Operational
VMware Site Recovery Operational
VMware Cloud on AWS Outposts Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Osaka) Operational
Asia Pacific (Seoul) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Milan) Operational
Europe (Paris) Operational
Europe (Stockholm) Operational
South America (São Paulo) Operational
US West (N. California) Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (Oregon) Operational
VMware App Launchpad Operational
VMware Cloud on Dell Operational
VMware Cloud on Dell SDDC Operational
Asia Pacific (Sydney) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware Aria Automation Operational
VMware Aria Automation Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Automation for Secure Clouds Operational
VMware Aria Cost Powered by CloudHealth Operational
AWS Data Operational
Azure Data Operational
Google Cloud Data Operational
Oracle Cloud Data Operational
VMware Cloud Data Operational
Data Center Operational
Partner Platform Operational
VMware Aria Hub Operational
VMware Aria Hub Subscription Operational
VMware Aria Migration Operational
VMware Aria Operations Operational
VMware Aria Operations Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Operations for Applications Operational
VMware Aria Operations for Applications Operational
Potassium19 Operational
Calcium20 Operational
Scandium21 Operational
Titanium22 Operational
Vanadium23 Operational
Chromium24 Operational
Manganese25 Operational
Iron26 Operational
Cobalt27 Operational
Nickel28 Operational
Copper29 Operational
Zinc30 Operational
Gallium31 Operational
Germanium32 Operational
Arsenic33 Operational
Selenium34 Operational
Bromine35 Operational
Krypton36 Operational
Rubidium37 Operational
Strontium38 Operational
Yttrium39 Operational
Zirconium40 Operational
Niobium41 Operational
Molybdenum42 Operational
Technetium43 Operational
Ruthenium44 Operational
Rhodium45 Operational
VMware Aria Operations for Logs Operational
VMware Aria Operations for Logs ? Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Operations for Networks Operational
VMware Aria Operations for Networks ? Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware Cloud Director service Operational
VMware Cloud Director service Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware Chargeback Operational
VMware Cloud Partner Navigator Operational
VMware Cloud Provider Commerce Portal Operational
VMware vCloud Usage Insight Operational
VMware Developer Portal Operational
VMware HCX ? Operational
VMware Integration Validation Service Operational
VMware HCX+ Operational
HCX+ Console Operational
HCX+ Site API Operational
VMware Marketplace Operational
VMware Lab Platform Operational
VMware Lab Platform Operational
US West (N.California) - us-west-1 Operational
US West (Washington) - us-west-2 Operational
Europe (Amsterdam) - eu-central-1 Operational
Asia Pacific (Bangalore) - ap-south-1 Operational
VMware NSX Advanced Load Balancer Operational
VMware NSX+ Operational
US West Operational
Pivotal Tracker Operational
VMware vRealize AI Cloud Operational
VMware Skyline Operational
VMware Skyline Operational
Skyline Advisor Operational
Skyline Log Assist Operational
Skyline OSR Operational
Skyline Registration Operational
VMware Tanzu Operational
VMware Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Network Operational
VMware Tanzu Service Mesh Operational
VMware vSphere+ Operational
VMware Technology Partner Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 31, 2023 11:00 UTC
End Time: May 31, 2023 15:00 UTC
Duration: 240 mins

Impact: No Impact is expected.

Posted on May 30, 2023 - 16:52 UTC
Past Incidents
May 31, 2023
Completed - The scheduled maintenance has been completed.
May 31, 07:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 05:42 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 31, 2023 05:30 UTC
End Time: May 31, 2023 07:30 UTC
Duration: 120 minutes

Impact: No impact is expected

May 29, 09:43 UTC
Completed - The scheduled maintenance has been completed.
May 31, 05:04 UTC
Update - Scheduled maintenance has been extended for 2 hours. We will provide updates as necessary.

Start Time: May 30, 2023 23:00 UTC
End Time: May 31, 2023 05:00 UTC
Duration: 360 minutes

May 31, 03:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:03 UTC
Scheduled - Please be advised that VMware Tanzu engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 23:00 UTC
End Time: May 31, 2023 03:00 UTC
Duration: 240 minutes

Impact: K8s Upgrade. Minor service interruption expected.

May 30, 17:41 UTC
Completed - The scheduled maintenance has been completed.
May 31, 04:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:01 UTC
Scheduled - Please be advised that Aria automation Production engineers will perform a brief maintenance of Aria Automation to fix the high memory consumption of a service.

Start Time: May 31, 2023 04:00 UTC
End Time: May 31, 2023 04:30 UTC
Duration: 30 mins

Impact: Services may be unresponsive/requests may intermittently fail for a brief period of time.

May 30, 14:21 UTC
Completed - The scheduled maintenance has been completed.
May 31, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 02:02 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 31, 2023 02:00 UTC
End Time: May 31, 2023 06:00 UTC
Duration: 240 mins

Impact: No Impact is expected.

May 30, 16:52 UTC
May 30, 2023
Completed - The scheduled maintenance has been completed.
May 30, 23:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:31 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 22:30 UTC
End Time: May 31, 2023 02:30 UTC
Duration: 240 mins

Impact: No Impact is expected.

May 30, 16:52 UTC
Completed - The scheduled maintenance has been completed.
May 30, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 19:03 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 19:00 UTC
End Time: May 30, 2023 23:00 UTC
Duration: 240 mins

Impact: No Impact is expected.

May 30, 16:52 UTC
Completed - The scheduled maintenance has been completed.
May 30, 02:39 UTC
Update - This maintenance has been extended by 15 minutes:

Start Time: May 30, 2023 02:00 UTC
End Time: May 30, 2023 02:35 UTC
Duration: 35 mins

May 30, 02:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 02:01 UTC
Scheduled - Please be advised that VMware Aria Operations engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2023 02:00 UTC
End Time: May 30, 2023 02:20 UTC
Duration: 20 mins

Impact: 1. VMware Aria Operations will be accessible via UI and API if the session is active. Extension of existing sessions will be impacted.

2. VMWare Aria Operations UI is expected to be unavailable for new sessions during the entire maintenance period.

May 26, 16:20 UTC
May 29, 2023
Completed - The scheduled maintenance has been completed.
May 29, 10:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:21 UTC
Scheduled - Please be advised that VMware Marketplace engineers will be performing a minor maintenance on the service as part of Platform upgrade.

Start Time: May 29, 2023 09:14 UTC
End Time: May 29, 2023 10:14 UTC
Duration: 60 minutes

Impact: No impact to users

May 29, 09:12 UTC
May 28, 2023

No incidents reported.

May 27, 2023
Completed - The scheduled maintenance has been completed.
May 27, 12:37 UTC
Update - The scheduled maintenance has been extended. Below is the updated maintenance window:

Start Time: May 27, 2023 05:30 UTC
End Time: May 27, 2023 12:30 UTC
Duration: 420 minutes

May 27, 11:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:32 UTC
Scheduled - Please be advised that VMware Marketplace engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 27, 2023 05:30 UTC
End Time: May 27, 2023 11:30 UTC
Duration: 360 minutes

Impact: During this activity, all the Marketplace operations like publishing and subscribing of solutions would not be possible. However, users can only be able to view the Marketplace content with unauthenticated state.

May 25, 06:50 UTC
Completed - The scheduled maintenance has been completed.
May 27, 12:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:30 UTC
Scheduled - Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 27, 2023 04:30 UTC
End Time: May 27, 2023 12:00 UTC
Duration: 450 minutes

Impact: Some of the VLP tenants hosted on US West (N.California) - us-west-1 and US West (Washington) - us-west-2 cloud will not be able to access the lab console, deploy new labs, prepops and perform any other cloud-related tasks

May 18, 09:31 UTC
Resolved - VMware Engineering team has observed that the services are stable and operating normally. This is the final notification for this incident.

Start Time: May 27, 2023 04:46 UTC
End Time: May 27, 2023 05:07 UTC

Current Impact: None. Customers would have not been able to access the VMware Application Catalog UI during the impact period.

May 27, 05:42 UTC
Investigating - VMware Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 27, 2023 04:46 UTC
End Time: N/A

Current Impact: Under Assessment.

May 27, 04:52 UTC
May 26, 2023

No incidents reported.

May 25, 2023
Resolved - No issues reported during the monitoring period. This is the last notification for this incident.

Start Time: May 25, 2023 14:55 UTC
End Time: May 25, 2023 15:50 UTC

Current Impact: None

May 25, 16:30 UTC
Monitoring - VMware Engineering team has mitigated the issue. Services will be monitored for next 30 minutes to ensure stability.

Start Time: May 25, 2023 14:55 UTC
End Time: May 25, 2023 15:50 UTC

Current Impact: None

May 25, 15:56 UTC
Identified - VMware Engineering team is actively working on the incident to mitigate the issue. Next update in 30 minutes or as available.

Start Time: May 25, 2023 14:55 UTC
End Time: N/A

Current Impact: Customers may not be able to access the VMware Application Catalog UI. There will be no impact on the existing customer workload.

May 25, 15:47 UTC
Update - VMware Engineering team is actively working to mitigate the issue. Additional updates will be provided in next 30 minutes or as available.

Start Time: May 25, 2023 14:55 UTC
End Time: N/A

Current Impact: Customers may not be able to access the VMware Application Catalog UI. There will be no impact on the existing customer workload.

May 25, 15:17 UTC
Investigating - VMware Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 25, 2023 14:55 UTC
End Time: N/A

Current Impact: Under Assessment.

May 25, 14:59 UTC
May 24, 2023
Resolved - VMware Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Start Time: May 24, 2023 17:22 UTC
End Time: May 24, 2023 19:14 UTC

Current Impact: None

May 24, 19:26 UTC
Update - VMware Engineering teams have determined the cause of the issue and are working on resolving it. More information will be shared within 1 hour or as available.

Start Time: May 24, 2023 17:22 UTC
End Time: N/A

Current Impact: A subset of customers in Europe region may encounter synchronization delays when updating policies.

May 24, 19:02 UTC
Identified - VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1hour or as soon as more information is available.

Start Time: May 24, 2023 17:22 UTC
End Time: N/A

Current Impact: A subset of customers in Europe region may encounter synchronization delays when updating policies.

May 24, 18:11 UTC
Investigating - VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 24, 2023 17:22 UTC
End Time: N/A

Current Impact: Under Assessment.

May 24, 18:01 UTC
Resolved - VMware Engineering team has remediated the issue. This incident is resolved and there will be no further updates.

Start Time: May 24, 2023 03:30 UTC
End Time: May 24, 2023 16:00 UTC

Current Impact: None.

May 24, 16:16 UTC
Identified - Aria Cost (CloudHealth) Engineering team has manually triggered the reports to be updated and is monitoring the jobs. We will provide updates as they become available.

Start Time: May 24, 2023 03:30 UTC
End Time: N/A

Current Impact: Delayed cost reports for AWS and Azure clouds.

May 24, 04:22 UTC
Investigating - We are investigating an issue that will delay the most recent updates to all cost reports except flex-report for AWS and Azure customers. These customers will see 4 hours of delay in the most recently updated data, but prior period information is available. We will provide updates as they become available.

Start Time: May 24, 2023 03:30 UTC
End Time: N/A

Current Impact: Delayed cost reports for AWS and Azure clouds.

May 24, 04:13 UTC
May 23, 2023
Resolved - VMware engineering continues to observe services as stable and performing as expected past the monitoring period. This is the final communication for this incident and no further updates will be provided.

Start Time: May 23, 2023, 10:53 UTC
End Time: May 23, 2023, 10:57 UTC

Current Impact: None

May 23, 12:28 UTC
Monitoring - VMware engineering was engaged in resolving the issue. During the investigation, the Engineering team confirmed that services have returned to normal operation. To assure stability, services will be monitored for the next 1 hour.

Start Time: May 23, 2023, 10:53 UTC
End Time: May 23, 2023, 10:57 UTC

Current Impact: Currently none. During the event, Customers may have experienced intermittent availability issues accessing VMware Skyline Advisor.

May 23, 11:17 UTC
Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 23, 2023 10:53 UTC
End Time: N/A

Current Impact: Under Assessment.

May 23, 10:56 UTC
May 22, 2023
Resolved - VMware Engineering teams have deployed a fix to resolve this issue. Services are now operating as intended. This incident stands resolved, and this is the final notification.

Start Time: May 22, 2023 20:08 UTC
End Time: May 22, 2023 21:10 UTC

Current Impact: None.

May 22, 21:39 UTC
Update - VMware Engineering teams are investigating the issue and actively working on mitigation. Further updates will be provided in the next 30 minutes or as information becomes available.

Start Time: May 22, 2023 20:08 UTC
End Time: N/A

Current Impact: New customer onboarding, manage payment methods & create subscription will be impacted.

May 22, 20:56 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 22, 2023 20:08 UTC
End Time: N/A

Current Impact: Under assessment.

May 22, 20:42 UTC
Resolved - VMware Engineering have recovered the service. This incident stands resolved.

Start Time: May 22, 2023 08:59 UTC
End Time: May 22, 2023 09:04 UTC

Current Impact: None. However, during the service event - the lab console was not available on the VMware Lab Platform.

May 22, 09:35 UTC
Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 22, 2023 08:59 UTC
End Time: N/A

Current Impact: Under Assessment.

May 22, 09:00 UTC
May 21, 2023

No incidents reported.

May 20, 2023
Resolved - VMWare Engineering team has mitigated the issue. Services are functioning as expected. This is the last notification for this incident.

Start Time: May 20, 2023 04:11 UTC
End Time: May 20, 2023 04:26 UTC

Current Impact: None

May 20, 04:42 UTC
Identified - VMWare Engineering teams have identified the issue and are actively working to mitigate the issue. Additional updates in next 30 minutes or as available.

Start Time: May 20, 2023 04:11 UTC
End Time: N/A

Current Impact: Customer create update and compliance-check will fail.

May 20, 04:29 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 20, 2023 04:11 UTC
End Time: N/A

Current Impact: Under assessment.

May 20, 04:17 UTC
May 19, 2023
Completed - The scheduled maintenance has been completed.
May 19, 14:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 11:01 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 19, 2023 11:00 UTC
End Time: May 19, 2023 15:00 UTC
Duration: 240 mins

Impact: No Impact is expected.

May 18, 19:11 UTC
Completed - The scheduled maintenance has been completed.
May 19, 03:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:02 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 19, 2023 02:00 UTC
End Time: May 19, 2023 06:00 UTC
Duration: 240 mins

Impact: No Impact is expected.

May 18, 19:10 UTC
May 18, 2023
Completed - The scheduled maintenance has been completed.
May 18, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:32 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2023 22:30 UTC
End Time: May 19, 2023 02:30 UTC
Duration: 240 mins

Impact: No Impact is expected.

May 18, 19:06 UTC
Completed - The scheduled maintenance has been completed.
May 18, 21:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:05 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2023 19:05 UTC
End Time: May 18, 2023 23:35 UTC
Duration: 270 mins

Impact: No Impact is expected.

May 18, 19:04 UTC
Completed - The scheduled maintenance has been completed.
May 18, 05:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 05:05 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2023 05:00 UTC
End Time: May 18, 2023 06:00 UTC
Duration: 60 mins

Impact: No Impact is expected.

May 17, 09:16 UTC
Completed - The scheduled maintenance has been called off due to unforeseen circumstances. Hence, this notification is cancelled and shall be rescheduled later.
May 18, 04:19 UTC
Scheduled - Please be advised that VMware Tanzu engineers will be performing maintenance on the service as part of Platform migration activity.

Start Time: May 20, 2023 05:00 UTC
End Time: May 20, 2023 12:00 UTC
Duration: 420 minutes

Impact: During this window, the application is expected to be down for 2 to 3hrs during migration and 30-40 minutes during fail back to bring back the services remaining up for the rest of the time. Impacted Services: Tanzu Network Tanzu Network - Registries.

May 16, 06:18 UTC
May 17, 2023
Completed - The scheduled maintenance has been completed.
May 17, 07:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 07:26 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 17, 2023 05:30 UTC
End Time: May 17, 2023 07:30 UTC
Duration: 120 minutes

Impact: No impact is expected

May 16, 11:12 UTC