Get email notifications whenever VMware Cloud Services creates, updates or resolves an incident.
Get text message notifications whenever VMware Cloud Services creates or resolves an incident.
Get webhook notifications whenever VMware Cloud Services creates an incident, updates an incident, resolves an incident or changes a component status.
Visit our support site.
All Systems Operational
VMware Cloud on AWS
?
Operational
VMware Network Insight
?
Operational
VMware AppDefense
?
Operational
VMware Log Intelligence
?
Operational
VMware Kubernetes Engine
?
Operational
VMware Hybrid Cloud Extension (HCX)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VMware Kubernetes Engine service - Scheduled Maintenance
Oct 23, 01:00-01:30 UTC
Please be advised that the VMware Kubernetes Engine Service team will be performing maintenance on the Service.
Start : October 23, 2018 01:00 AM UTC
End : October 23, 2018 01:30 AM UTC
Duration: 30 minutes
Impact: VKE control plane and Kubernetes dashboard will be unavailable for 30 minutes for service maintenance.
While it is unavailable:
- Users will not be able to log into or use VKE.
- Clusters will not automatically scale up or down in response to workload changes.
- Service load balancers and persistent disks cannot be created or deleted.
Posted on Oct 12, 05:43 UTC
Start : October 23, 2018 01:00 AM UTC
End : October 23, 2018 01:30 AM UTC
Duration: 30 minutes
Impact: VKE control plane and Kubernetes dashboard will be unavailable for 30 minutes for service maintenance.
While it is unavailable:
- Users will not be able to log into or use VKE.
- Clusters will not automatically scale up or down in response to workload changes.
- Service load balancers and persistent disks cannot be created or deleted.
Posted on Oct 12, 05:43 UTC
Past Incidents
Oct 16, 2018
No incidents reported today.
Oct 15, 2018
Completed -
This maintenance has been completed.
Oct 15, 17:38 UTC
Oct 15, 17:38 UTC
In progress -
This maintenance is in progress.
Oct 15, 17:16 UTC
Oct 15, 17:16 UTC
Scheduled -
Please be advised that the VMware Cloud backend service team engineers will be performing an emergency maintenance.
Impact: Users may experience intermittent login failures. Existing workloads are not expected to be impacted.
Oct 15, 17:16 UTC
Impact: Users may experience intermittent login failures. Existing workloads are not expected to be impacted.
Oct 15, 17:16 UTC
Oct 14, 2018
No incidents reported.
Oct 13, 2018
Completed -
The scheduled maintenance has been completed.
Oct 13, 13:13 UTC
Oct 13, 13:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:13 UTC
Oct 13, 01:13 UTC
Scheduled -
Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 13, 2018 01:00 AM UTC
End : October 13, 2018 02:00 PM UTC
Duration: 780 minutes
Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Oct 12, 15:35 UTC
Start : October 13, 2018 01:00 AM UTC
End : October 13, 2018 02:00 PM UTC
Duration: 780 minutes
Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Oct 12, 15:35 UTC
Oct 12, 2018
Completed -
The scheduled maintenance has been completed.
Oct 12, 14:02 UTC
Oct 12, 14:02 UTC
In progress -
This maintenance is in progress.
Start : October 12, 2018 01:30 PM UTC
End : October 12, 2018 02:10 PM UTC
Duration: 40 minutes
Impact: Service may not be available during the maintenance window.
Oct 12, 13:30 UTC
Start : October 12, 2018 01:30 PM UTC
End : October 12, 2018 02:10 PM UTC
Duration: 40 minutes
Impact: Service may not be available during the maintenance window.
Oct 12, 13:30 UTC
Scheduled -
Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 12, 2018 01:30 PM UTC
End : October 12, 2018 02:10 PM UTC
Duration: 40 minutes
Impact: Service may not be available during the maintenance window.
Oct 12, 03:59 UTC
Start : October 12, 2018 01:30 PM UTC
End : October 12, 2018 02:10 PM UTC
Duration: 40 minutes
Impact: Service may not be available during the maintenance window.
Oct 12, 03:59 UTC
Oct 11, 2018
Resolved -
SDDC Create/Update/Delete operations are functioning as expected. This issue has been resolved.
Start Time: October 11, 2018 07:00 PM UTC
End Time: October 11, 2018 08:22 PM UTC
Impact: None
Oct 11, 21:20 UTC
Start Time: October 11, 2018 07:00 PM UTC
End Time: October 11, 2018 08:22 PM UTC
Impact: None
Oct 11, 21:20 UTC
Monitoring -
Please be advised that our DNS provider has provided a resolution and we are seeing improvements with the services. VMware engineers are closely monitoring the situation. We will keep you posted with further updates.
Start Time: October 11, 2018 07:00 PM UTC
End Time: N/A
Impact: None
Oct 11, 20:31 UTC
Start Time: October 11, 2018 07:00 PM UTC
End Time: N/A
Impact: None
Oct 11, 20:31 UTC
Investigating -
Please be advised that our DNS provider is currently experiencing an issue which may cause SDDC Create/Update/Delete operations failures. We will keep you posted with updates.
Start Time: October 11, 2018 07:00 PM UTC
End Time: N/A
Impact: SDDC Create/Update/Delete operations may fail. We do not expect this issue to impact existing workloads in existing SDDCs.
Oct 11, 19:17 UTC
Start Time: October 11, 2018 07:00 PM UTC
End Time: N/A
Impact: SDDC Create/Update/Delete operations may fail. We do not expect this issue to impact existing workloads in existing SDDCs.
Oct 11, 19:17 UTC
Oct 10, 2018
Completed -
This maintenance has been completed.
Oct 10, 14:04 UTC
Oct 10, 14:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 13:32 UTC
Oct 10, 13:32 UTC
Scheduled -
Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 10, 2018 01:30 PM UTC
End : October 10, 2018 02:00 PM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 10, 04:35 UTC
Start : October 10, 2018 01:30 PM UTC
End : October 10, 2018 02:00 PM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 10, 04:35 UTC
Completed -
This scheduled maintenance has been cancelled.
Oct 10, 04:28 UTC
Oct 10, 04:28 UTC
Update -
This schedule maintenance is postpone until next conformation. We will provide updates as necessary.
Oct 10, 02:56 UTC
Oct 10, 02:56 UTC
Scheduled -
Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 10, 2018 02:50 AM UTC
End : October 10, 2018 03:50 AM UTC
Duration: 60 minutes
Impact: Service may not be available during the maintenance window..
Oct 10, 02:47 UTC
Start : October 10, 2018 02:50 AM UTC
End : October 10, 2018 03:50 AM UTC
Duration: 60 minutes
Impact: Service may not be available during the maintenance window..
Oct 10, 02:47 UTC
Resolved -
This incident has been resolved.
Start Time: October 10, 2018 01:40 AM UTC
End Time: October 10, 2018 03:40 AM UTC
Oct 10, 03:46 UTC
Start Time: October 10, 2018 01:40 AM UTC
End Time: October 10, 2018 03:40 AM UTC
Oct 10, 03:46 UTC
Monitoring -
VMware Cloud on AWS service is fully functional now. We are continuing to monitor the service. We will provide additional updates as they become available.
Oct 10, 02:55 UTC
Oct 10, 02:55 UTC
Investigating -
VMware Cloud backend services are experiencing Performance Degradation issue. We are currently investigating the cause and will provide an update as soon as possible.
Start Time: October 10, 2018 01:40 AM UTC
End Time: N/A
Impact: User may experience slow or unresponsive service.
Oct 10, 02:23 UTC
Start Time: October 10, 2018 01:40 AM UTC
End Time: N/A
Impact: User may experience slow or unresponsive service.
Oct 10, 02:23 UTC
Completed -
The scheduled maintenance has been completed.
Oct 10, 01:22 UTC
Oct 10, 01:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:33 UTC
Oct 10, 00:33 UTC
Scheduled -
Please be advised that the VMware Cloud on AWS team will be performing maintenance during the following period.
Start : October 10, 2018 12:30 AM UTC
End : October 10, 2018 03:30 AM UTC
Duration: 180 minutes
Impact: During this maintenance, all tasks will be paused for 5 to 15 minutes. Users will be able to trigger new tasks. The VMware Cloud on AWS UI may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not expected to be impacted.
Oct 9, 23:31 UTC
Start : October 10, 2018 12:30 AM UTC
End : October 10, 2018 03:30 AM UTC
Duration: 180 minutes
Impact: During this maintenance, all tasks will be paused for 5 to 15 minutes. Users will be able to trigger new tasks. The VMware Cloud on AWS UI may appear to be unresponsive (some operations will result in spinners) while the upgrade is in progress. Existing workloads are not expected to be impacted.
Oct 9, 23:31 UTC
Oct 9, 2018
No incidents reported.
Oct 8, 2018
Resolved -
The incident has been resolved. VMware AppDefense service is fully functional now.
Start Time: October 08, 2018 08:50 PM UTC
End Time: October 08, 2018 10:03 PM UTC
Impact: None
Oct 8, 22:27 UTC
Start Time: October 08, 2018 08:50 PM UTC
End Time: October 08, 2018 10:03 PM UTC
Impact: None
Oct 8, 22:27 UTC
Monitoring -
VMware AppDefense service is fully functional now. We are continuing to monitor the service. We will provide additional updates as they become available
Start Time: October 08, 2018 08:50 PM UTC
End Time: October 08, 2018 10:03 PM UTC
Impact: None
Oct 8, 22:11 UTC
Start Time: October 08, 2018 08:50 PM UTC
End Time: October 08, 2018 10:03 PM UTC
Impact: None
Oct 8, 22:11 UTC
Investigating -
VMware AppDefense Service is experiencing Availability issue. We are currently investigating the issue and will provide an update as soon as possible.
Start Time: October 08, 2018 08:50 PM UTC
End Time: N/A
Impact: User may not be able to access the service or may experience trouble while accessing the service.
Oct 8, 21:05 UTC
Start Time: October 08, 2018 08:50 PM UTC
End Time: N/A
Impact: User may not be able to access the service or may experience trouble while accessing the service.
Oct 8, 21:05 UTC
Completed -
Please be advised that scheduled maintenance has been cancelled
Oct 8, 18:49 UTC
Oct 8, 18:49 UTC
Scheduled -
Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 08, 2018 06:30 PM UTC
End : October 08, 2018 07:00 PM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 8, 18:25 UTC
Start : October 08, 2018 06:30 PM UTC
End : October 08, 2018 07:00 PM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 8, 18:25 UTC
Resolved -
The VMware Engineering team have successfully fixed the issue and all services are operational. This incident is now resolved.
Impact: None
Start Time: October 08, 2018 04:30 AM UTC
End Time: October 08, 2018 06:08 AM UTC
Oct 8, 06:50 UTC
Impact: None
Start Time: October 08, 2018 04:30 AM UTC
End Time: October 08, 2018 06:08 AM UTC
Oct 8, 06:50 UTC
Monitoring -
The Intermittent Console Login Availability issues for VMware Cloud Services has recovered. We are verifying full functionality and monitoring all services. Additional updates will be provided as soon as available.
Impact: No impact expected currently, but we continue to verify full functionality and monitor all services.
Start Time: October 08, 2018 04:30 AM UTC
End Time: N/A
Oct 8, 06:08 UTC
Impact: No impact expected currently, but we continue to verify full functionality and monitor all services.
Start Time: October 08, 2018 04:30 AM UTC
End Time: N/A
Oct 8, 06:08 UTC
Update -
The Intermittent Console Login Availability issues for VMware Cloud services has begun to recover. Additional updates will be provided as soon as available.
Impact: Users may not be able to access the service or experiencing issues when attempting to login to the service.
Start Time: October 08, 2018 04:30 AM UTC
End Time: N/A
Oct 8, 05:19 UTC
Impact: Users may not be able to access the service or experiencing issues when attempting to login to the service.
Start Time: October 08, 2018 04:30 AM UTC
End Time: N/A
Oct 8, 05:19 UTC
Investigating -
VMware Cloud backend services are experiencing Intermittent Availability issue. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.
Start Time: October 08, 2018 04:30 AM UTC
End Time: N/A
Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Oct 8, 04:35 UTC
Start Time: October 08, 2018 04:30 AM UTC
End Time: N/A
Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Oct 8, 04:35 UTC
Oct 7, 2018
No incidents reported.
Oct 6, 2018
Completed -
The scheduled maintenance has been completed.
Oct 6, 13:21 UTC
Oct 6, 13:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 01:39 UTC
Oct 6, 01:39 UTC
Scheduled -
Please be advised that the VMware Cloud backend service team engineers will be performing a planned maintenance on the service as part of a platform upgrade.
Start : October 6, 2018 01:30 AM UTC
End : October 6, 2018 02:00 PM UTC
Duration: 750 minutes
Impact: Customers may experience intermittent login/service failures between 2:00 AM UTC to 3:00 AM UTC and 8:00 AM UTC to 10:00 AM UTC. Existing workloads are not expected to be impacted.
Oct 5, 10:08 UTC
Start : October 6, 2018 01:30 AM UTC
End : October 6, 2018 02:00 PM UTC
Duration: 750 minutes
Impact: Customers may experience intermittent login/service failures between 2:00 AM UTC to 3:00 AM UTC and 8:00 AM UTC to 10:00 AM UTC. Existing workloads are not expected to be impacted.
Oct 5, 10:08 UTC
Oct 5, 2018
No incidents reported.
Oct 4, 2018
Completed -
The scheduled maintenance has been completed.
Oct 4, 22:14 UTC
Oct 4, 22:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 22:06 UTC
Oct 4, 22:06 UTC
Scheduled -
Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 04, 2018 10:00 PM UTC
End : October 04, 2018 10:30 PM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 4, 21:56 UTC
Start : October 04, 2018 10:00 PM UTC
End : October 04, 2018 10:30 PM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 4, 21:56 UTC
Completed -
The scheduled maintenance has been completed.
Oct 4, 08:57 UTC
Oct 4, 08:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 08:08 UTC
Oct 4, 08:08 UTC
Scheduled -
Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 04, 2018 08:05 AM UTC
End : October 04, 2018 08:35 AM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 4, 08:00 UTC
Start : October 04, 2018 08:05 AM UTC
End : October 04, 2018 08:35 AM UTC
Duration: 30 minutes
Impact: Service may not be available during the maintenance window.
Oct 4, 08:00 UTC
Oct 3, 2018
Completed -
The scheduled maintenance has been completed.
Oct 3, 08:39 UTC
Oct 3, 08:39 UTC
Update -
This Maintenance has been extended for 2 hours, kindly find the updated timings below. We will provide updates as necessary.
Start : October 03, 2018 05:30 AM UTC
End : October 03, 2018 08:30 AM UTC
Duration: 180 minutes
Oct 3, 06:27 UTC
Start : October 03, 2018 05:30 AM UTC
End : October 03, 2018 08:30 AM UTC
Duration: 180 minutes
Oct 3, 06:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:40 UTC
Oct 3, 05:40 UTC
Scheduled -
Please be advised that VMware Network Insight service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 03, 2018 05:30 AM UTC
End : October 03, 2018 06:30 AM UTC
Duration: 60 minutes
Impact: Service may not be available during the maintenance window.
Oct 3, 05:00 UTC
Start : October 03, 2018 05:30 AM UTC
End : October 03, 2018 06:30 AM UTC
Duration: 60 minutes
Impact: Service may not be available during the maintenance window.
Oct 3, 05:00 UTC
Completed -
The scheduled maintenance has been completed
Oct 3, 02:22 UTC
Oct 3, 02:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 00:33 UTC
Oct 3, 00:33 UTC
Scheduled -
Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 03, 2018 12:30 AM UTC
End : October 03, 2018 03:30 AM UTC
Duration: 180 minutes
Impact: User may not be able to access the service or may experience trouble while accessing the service.
Oct 2, 22:15 UTC
Start : October 03, 2018 12:30 AM UTC
End : October 03, 2018 03:30 AM UTC
Duration: 180 minutes
Impact: User may not be able to access the service or may experience trouble while accessing the service.
Oct 2, 22:15 UTC
Oct 2, 2018
Completed -
The scheduled maintenance has been completed.
Oct 2, 10:17 UTC
Oct 2, 10:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 09:02 UTC
Oct 2, 09:02 UTC
Update -
Please be advised that our DNS provider has postponed this activity to October 2, 2018 09:00 AM UTC. Updated scheduled is as follow.
Start : October 2, 2018 09:00 AM UTC
End : October 2, 2018 10:00 AM UTC
Duration: 60 minutes
Impact: During this maintenance, users may experience an issue with SDDC create, update and delete operations. Existing workloads in existing SDDCs are not expected to be impacted by this maintenance.
Sep 27, 11:36 UTC
Start : October 2, 2018 09:00 AM UTC
End : October 2, 2018 10:00 AM UTC
Duration: 60 minutes
Impact: During this maintenance, users may experience an issue with SDDC create, update and delete operations. Existing workloads in existing SDDCs are not expected to be impacted by this maintenance.
Sep 27, 11:36 UTC
Scheduled -
Please be advised that our DNS provider will be performing maintenance on their infrastructure, which could impact SDDC create, update and delete operations.
Start: September 27, 2018 9:00 AM UTC
End: September 27, 2018 10:00 AM UTC
Duration: 1 hour
Impact: During this maintenance, users may experience an issue with SDDC create, update and delete operations. Existing workloads in existing SDDCs are not expected to be impacted by this maintenance.
Sep 25, 17:46 UTC
Start: September 27, 2018 9:00 AM UTC
End: September 27, 2018 10:00 AM UTC
Duration: 1 hour
Impact: During this maintenance, users may experience an issue with SDDC create, update and delete operations. Existing workloads in existing SDDCs are not expected to be impacted by this maintenance.
Sep 25, 17:46 UTC
Completed -
The scheduled maintenance has been completed.
Oct 2, 03:37 UTC
Oct 2, 03:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 02:08 UTC
Oct 2, 02:08 UTC
Scheduled -
Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade.
Start : October 02, 2018 02:00 AM UTC
End : October 02, 2018 04:00 AM UTC
Duration: 120 minutes
Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Oct 2, 01:51 UTC
Start : October 02, 2018 02:00 AM UTC
End : October 02, 2018 04:00 AM UTC
Duration: 120 minutes
Impact: User may not be able to access the service or experiencing trouble when logging into the service.
Oct 2, 01:51 UTC
Resolved -
VMware Kubernetes Engineers have confirmed the resolution of issue with our compute provider in the US-West-2 region and have verified full functionality of the services. The incident has been resolved.
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: Oct 02, 2018 12:40 AM UTC
Impact: None
Oct 2, 01:14 UTC
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: Oct 02, 2018 12:40 AM UTC
Impact: None
Oct 2, 01:14 UTC
Update -
VMware Kubernetes Engine Service is experiencing a Cluster Creation/Deletion issue due to an issue with our compute provider in the US-West-2 region. Our provider has made some improvements and continues to work towards a full recovery. We will keep you posted with further updates.
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: N/A
Impact: Users may not be able to create a cluster. Existing workloads and console login is not expected to be impacted.
Oct 1, 23:49 UTC
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: N/A
Impact: Users may not be able to create a cluster. Existing workloads and console login is not expected to be impacted.
Oct 1, 23:49 UTC
Update -
VMware Kubernetes Engine Service is experiencing a Cluster Creation/Deletion issue due to an issue with our compute provider in the US-West-2 region. Our engineers are currently investigating the issue and will keep you posted with further updates.
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: N/A
Impact: Users may not be able to create cluster. Existing workloads and console login is not expected to be impacted.
Oct 1, 22:31 UTC
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: N/A
Impact: Users may not be able to create cluster. Existing workloads and console login is not expected to be impacted.
Oct 1, 22:31 UTC
Investigating -
VMware Kubernetes Engine is currently experiencing a degradation in service. Some cluster creations and creation of new worker nodes is slow or failing. Our engineers are currently investigating the issue and will provide an update as soon as possible.
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: N/A
Impact: Users may not be able to create cluster. Existing workload and console login is not impacted
Oct 1, 21:17 UTC
Start Time: Oct 01, 2018 08:58 PM UTC
End Time: N/A
Impact: Users may not be able to create cluster. Existing workload and console login is not impacted
Oct 1, 21:17 UTC