All Systems Operational
VMware Cloud Services Platform Operational
VMware Cloud Services Identity Operational
VMware Cloud Services Billing, Payments and Usage Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
VMware Site Recovery Operational
HCX Operational
VMware Cloud on AWS SDDC Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Seoul) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Paris) Operational
South America (São Paulo) Operational
Stockholm Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (N. California) Operational
US West (Oregon) Operational
VMware Lab Platform Operational
VMware Lab Platform Operational
US West (N.California) - us-west-1 Operational
US West (Washington) - us-west-2 Operational
Europe (Amsterdam) - eu-central-1 Operational
Asia Pacific (Bangalore) - ap-south-1 Operational
VMware App Launchpad Operational
VMware Cloud on Dell EMC Operational
VMware Cloud Partner Navigator Operational
VMware Cloud Director service Operational
VMware Cloud Director service Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware Integration Validation Service Operational
VMware Marketplace Operational
VMware NSX Advanced Load Balancer Operational
VMware Hybrid Cloud Extension (HCX) ? Operational
VMware Tanzu Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Network Operational
VMware Tanzu Service Mesh Operational
VMware SASE Operational
VMware SASE Orchestrators Operational
VMware SASE Gateways Operational
VMware Technology Partner Hub Operational
VMware vCloud Usage Insight Operational
VMware vSphere Advantage Operational
VMware Skyline Operational
VMware Skyline Operational
Skyline Advisor Operational
Skyline Log Assist Operational
Skyline OSR Operational
Skyline Registration Operational
VMware vRealize AI Cloud Operational
VMware vRealize Automation Cloud Operational
VMware Cloud Assembly ? Operational
VMware Code Stream ? Operational
VMware Service Broker ? Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware vRealize Log Insight Cloud Operational
VMware vRealize Log Insight Cloud ? Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware vRealize Network Insight Cloud Operational
VMware vRealize Network Insight Cloud ? Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware vRealize Operations Cloud Operational
VMware vRealize Operations Cloud Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
Pivotal Tracker Operational
CloudHealth Secure State Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 23, 2022 11:00 UTC
End Time: May 23, 2022 12:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

Posted on May 16, 07:08 UTC
Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 24, 2022 04:30 UTC
End Time: May 24, 2022 05:30 UTC
Duration: 60 minutes

Impact: VMware Cloud Partner Navigator will be intermittently unavailable.

Posted on May 19, 10:17 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 24, 2022 06:00 UTC
End Time: May 24, 2022 07:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

Posted on May 16, 07:14 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 24, 2022 11:00 UTC
End Time: May 24, 2022 12:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

Posted on May 16, 07:25 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 25, 2022 11:00 UTC
End Time: May 25, 2022 12:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

Posted on May 16, 08:05 UTC
Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 28, 2022 07:00 UTC
End Time: May 28, 2022 09:00 UTC
Duration: 120 minutes

Impact: Services may be unresponsive/requests may intermittently fail for brief periods.

Posted on May 18, 22:24 UTC
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 30, 2022 07:30 UTC
End Time: May 30, 2022 12:30 UTC
Duration: 300 minutes

Impact: UI may be affected. Log ingestion may be delayed.

Posted on May 16, 08:10 UTC
Update - Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade

Start Time: June 04, 2022 15:00 UTC
End Time: June 04, 2022 18:00 UTC
Duration: 180 minutes

Impact: VMC on Dell (Dimension), VMC Console and Network and Security Tab will be unavailable.

May 10, 16:51 UTC
Scheduled - Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade

Start Time: June 04, 2022 15:00 UTC
End Time: June 04, 2022 18:00 UTC
Duration: 180 minutes

Impact: VMC on Dell (Dimension), VMC Console and Network and Security Tab will be unavailable.

May 10, 16:49 UTC
Past Incidents
May 23, 2022
Completed - The scheduled maintenance has been completed.
May 23, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 06:08 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 23, 2022 06:00 UTC
End Time: May 23, 2022 07:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

May 16, 07:02 UTC
Resolved - VMware Engineering team has recovered all affected services. This incident stands resolved.

Start Time: May 23, 2022 04:19 UTC
End Time: May 23, 2022 04:30 UTC

Impact: No Impact. Users who have Multi-Factor Authentication (MFA) enabled, might have encountered issues during the incident duration.

May 23, 04:38 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 23, 2022 04:19 UTC
End Time: N/A

Impact: Under assessment.

May 23, 04:23 UTC
May 22, 2022
Resolved - No issues were observed during the monitoring period. This incident stands resolved.

Start Time: May 21, 2022 01:45 UTC
End Time: May 22, 2022 09:00 UTC

Impact: None.

May 22, 14:52 UTC
Update - VMware Engineering shall continue to monitor the services for an additional two hours and provide an update accordingly.

Start Time: May 21, 2022 01:45 UTC
End Time: May 22, 2022 09:00 UTC

Impact: None.

May 22, 12:16 UTC
Monitoring - VMware Engineering team has recovered all affected services. We shall continue to monitor for the next couple of hours and provide an update accordingly.

Start Time: May 21, 2022 01:45 UTC
End Time: May 22, 2022 09:00 UTC

Impact: None.

May 22, 09:30 UTC
Update - VMware Engineering team continue towards recovering the Verification Integration Validation and VMWare Technology Partner Hub services. More updates shall be provided within 2 hours.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.

May 22, 05:06 UTC
Update - New Customer Org Onboarding and Customer Support Service have been recovered. VMware Engineering team continue towards recovering the remaining services. More updates shall be provided within 2 hours.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.

May 22, 02:09 UTC
Update - VMware Engineering team identified the issue and continue towards recovering the services. More updates shall be provided within 2 hours.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: New Customer Org Onboarding and Customer Support Service.
Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.

May 22, 01:43 UTC
Update - VMware Engineering team identified the issue and making progress in recovering the services. More updates shall be provided within 2 hours.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: New Customer Org Onboarding and Customer Support Service.
Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.

May 21, 23:37 UTC
Update - VMware Engineering team identified the issue and applied a fix to recover VMware Hybrid Cloud Extension (HCX) Service. Team continues to make progress to recover the other functionalities. More updates shall be provided within 2 hours.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: New Customer Org Onboarding and Customer Support Service.
Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.

May 21, 21:32 UTC
Update - VMware Engineering team identified the issue and working on applying the fix. More updates shall be provided within 2 hours or as and when available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact:
New Customer Org Onboarding and Customer Support Service.
Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.
VMware Hybrid Cloud Extension (HCX) - Any new HCX deployments on VMC SDDCs, or any new activations of HCX Managers deployed will fail.

May 21, 18:29 UTC
Update - VMware Engineering team actively troubleshooting the issues. More updates shall be provided within 2 hours or as and when available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact:
New Customer Org Onboarding and Customer Support Service.
Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.
VMware Hybrid Cloud Extension (HCX) - Any new HCX deployments on VMC SDDCs, or any new activations of HCX Managers deployed will fail.

May 21, 16:03 UTC
Update - VMware Engineering team continue troubleshooting the issues. More updates shall be provided within 2 hours or as and when available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: New Customer Org Onboarding and Customer Support Service, Verification Integration Validation and VMWare Technology Partner Hub are currently impacted.

May 21, 14:51 UTC
Update - VMware Engineering team is working to resolve the issues with the remaining impacted services. More updates shall be provided within 2 hours or as and when available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Verification Integration Validation, Support Service and VMWare Technology Partner Hub are currently impacted.

May 21, 13:17 UTC
Update - VMware engineering team continues to progress towards services restoration. More updates shall be provided within 2 hours or as and when available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Customers will have an impact in accessing current cost, New Customer Creation, Existing Customer View Profile, Update profile, Onboarding with credit card payment method and any existing update to Credit Card.
Verification Integration Validation and VMWare Technology Partner Hub are also impacted.
Skyline advisor has recovered.

May 21, 11:42 UTC
Identified - VMware engineering team is looking into the cause and working towards restoring the services. More updates shall be provided within 1 hour.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Customers will have an impact in accessing current cost, New Customer Creation, Existing Customer View Profile, Update profile, Onboarding with credit card payment method and any existing update to Credit Card.
Verification Integration Validation and VMWare Technology Partner Hub are also impacted.
Skyline advisor has recovered.

May 21, 09:46 UTC
Update - VMware engineering team have recovered Skyline advisor service, and continue to actively investigate the incident towards other services. Further updates will be provided in the next 1 hour or once available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Customers will have an impact in accessing current cost, New Customer Creation, Existing Customer View Profile, Update profile, Onboarding with credit card payment method and any existing update to Credit Card.
Verification Integration Validation and VMWare Technology Partner Hub are also impacted.
Skyline advisor has recovered.

May 21, 07:21 UTC
Update - VMware engineering team continue to actively investigate the incident. Further updates will be provided in the next 1 hour or once available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Customer will have an impact in accessing current cost, New Customer Creation, Existing Customer View Profile, Update profile, Onboarding with credit card payment method and any existing update to Credit Card.
Skyline advisor, Verification Integration Validation and VMWare Technology Partner Hub are also impacted.

May 21, 05:23 UTC
Update - VMware engineering team continue to actively investigate the incident. Further updates will be provided in the next 1 hour or once available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Customer will have an impact in accessing current cost, New Customer Creation, Existing Customer View Profile, Update profile, Onboarding with credit card payment method and any existing update to Credit Card.

May 21, 03:51 UTC
Update - VMware engineering team continue to actively work on the incident. More updates will be provided in the next 1 hour or once available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Customer will have an impact in accessing current cost, New Customer Creation, Existing Customer View Profile, Update profile, Onboarding with credit card payment method and any existing update to Credit Card.

May 21, 02:51 UTC
Update - VMware engineering team are actively working on the incident. More updates will be provided in the next 1 hour or once available.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Customer will have an impact in accessing current cost, New Customer Creation, Existing Customer View Profile, Update profile, Onboarding with credit card payment method and any existing update Credit Card.

May 21, 02:30 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 21, 2022 01:45 UTC
End Time: N/A

Impact: Under assessment.

May 21, 01:48 UTC
May 21, 2022
Resolved - No issues were reported during the monitoring period. This is the final notification and the incident stands resolved.

Start Time: May 21, 2022 19:07 UTC
End Time: May 21, 2022 20:23 UTC

Impact: None

May 21, 21:51 UTC
Monitoring - VMware Engineering team has fixed the issue and the service shall be monitored for the next 2 hours.

Start Time: May 21, 2022 19:07 UTC
End Time: May 21, 2022 20:23 UTC

Impact: None

May 21, 20:46 UTC
Update - VMware Engineering is still investigating this issue. More updates shall be provided in the next 30 minutes.

Start Time: May 21, 2022 19:07 UTC
End Time: N/A

Impact: Customers may face issues while accessing VCO Services.

May 21, 19:57 UTC
Investigating - VMware SASE is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 21, 2022 19:07 UTC
End Time: N/A

Impact: Customers may face issues while accessing VCO Services.

May 21, 19:23 UTC
Resolved - Skyline Services are impacted due to the ongoing major event. This can be tracked under https://status.vmware-services.io/incidents/728f771gnnkj for further updates. This will be the last update for this event.

Start Time: May 21, 2022 04:00 UTC
End Time: NA

Impact: Users will experience issues with VMware Skyline services.

May 21, 04:45 UTC
Investigating - VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 21, 2022 04:00 UTC
End Time: N/A

Impact: Under Assessment.

May 21, 04:09 UTC
May 20, 2022
Resolved - This incident has been resolved.
May 20, 18:03 UTC
Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 20, 2022 17:30 UTC
End Time: N/A

Impact: Under Assessment.

May 20, 17:35 UTC
Completed - The scheduled maintenance has been completed.
May 20, 16:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 15:57 UTC
Scheduled - Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 20, 2022 16:00 UTC
End Time: May 20, 2022 18:00 UTC
Duration: 120 minutes

Impact: Service might be temporarily unavailable

May 20, 00:01 UTC
May 19, 2022
Completed - The scheduled maintenance has been completed.
May 19, 11:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 11:01 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 19, 2022 11:00 UTC
End Time: May 19, 2022 12:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

May 16, 06:57 UTC
Completed - The scheduled maintenance has been completed.
May 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:02 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 19, 2022 06:00 UTC
End Time: May 19, 2022 07:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

May 16, 06:50 UTC
May 18, 2022
Resolved - VMware Lab Platform has resolved the issue. This is the final notification for this incident.

Start Time: May 18, 2022 17:54 UTC
End Time: May 18, 2022 19:24 UTC

Impact: None

May 18, 19:30 UTC
Update - VMware Lab Platform is actively working on the resolution. More updates will be provided in an hour or once available.

Start Time: May 18, 2022 17:54 UTC
End Time: N/A

Impact: VMware Lab Platform is currently experiencing intermittent connectivity issues.

May 18, 18:26 UTC
Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 18, 2022 17:54 UTC
End Time: N/A

Impact: Under Assessment.

May 18, 17:57 UTC
Resolved - VMware Lab Platform team has resolved the issue. This is the final notification for this incident

Start Time: May 18, 2022 16:59 UTC
End Time: May 18, 2022 17:12 UTC

Impact: None

May 18, 17:25 UTC
Update - VMware Lab Platform team is actively working on the resolution. More updates will be provided in an hour or once available.

Start Time: May 18, 2022 16:59 UTC
End Time: N/A

Impact: VMware Lab Platform is currently experiencing intermittent connectivity issues.

May 18, 17:13 UTC
Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 18, 2022 16:59 UTC
End Time: N/A

Impact: Under Assessment.

May 18, 17:02 UTC
Completed - The scheduled maintenance has been completed.
May 18, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 10:00 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2022 10:00 UTC
End Time: May 18, 2022 11:30 UTC
Duration: 90 minutes

Impact: UI may be affected. Log ingestion may be delayed.

May 16, 06:46 UTC
Completed - The scheduled maintenance has been completed.
May 18, 05:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 05:20 UTC
Scheduled - Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 18, 2022 05:20 UTC
End Time: May 18, 2022 06:00 UTC
Duration: 40 minutes

Impact: Service might be temporarily unavailable

May 16, 22:20 UTC
May 17, 2022
Resolved - Pivotal Tracker service is operational. This is the final notification.

Start Time: May 17, 2022 13:42 UTC
End Time: May 17, 2022 13:43 UTC

Impact: None.

May 17, 14:06 UTC
Investigating - Pivotal Tracker is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 17, 2022 13:42 UTC
End Time: N/A

Impact: Under Assessment.

May 17, 13:52 UTC
Completed - The scheduled maintenance has been completed.
May 17, 10:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 09:31 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 17, 2022 09:30 UTC
End Time: May 17, 2022 11:30 UTC
Duration: 120 minutes

Impact: VMware Cloud Partner Navigator will be intermittently unavailable.

May 16, 04:44 UTC
Completed - The scheduled maintenance has been completed.
May 17, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:31 UTC
Scheduled - Please be advised that Pivotal Tracker engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 17, 2022 03:30 UTC
End Time: May 17, 2022 05:30 UTC
Duration: 120 minutes

Impact: Pivotal Tracker might be down or users may see SSL protocol error while accessing the service during the maintenance window.

May 13, 13:00 UTC
May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 12:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:34 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 16, 2022 07:30 UTC
End Time: May 16, 2022 12:30 UTC
Duration: 300 minutes

Impact: During this maintenance, VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane, and Querycomponents could be intermittently unavailable.

May 11, 11:51 UTC
Completed - The scheduled maintenance has been completed.
May 16, 06:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 04:34 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 16, 2022 04:30 UTC
End Time: May 16, 2022 06:30 UTC
Duration: 120 minutes

Impact: During this maintenance, VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.

May 11, 11:44 UTC
Completed - The scheduled maintenance has been completed.
May 16, 03:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:02 UTC
Scheduled - Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade. This maintenance will only affect US West (Washington) - us-west-2 Cloud users. The customers on other VLP clouds and BYOC subscriptions would not be impacted.

Start Time: May 16, 2022 02:00 UTC
End Time: May 16, 2022 05:00 UTC
Duration: 180 minutes

Impact: During the maintenance, the VLP labs cloud cannot be created, accessed, powered on, off, or deleted. For the affected customers, we would recommend not scheduling any live events or classes during this period.

May 9, 09:58 UTC
May 15, 2022

No incidents reported.

May 14, 2022
Resolved - VMware engineering team has restored services. This will be the final notification of the incident.

Start Time: May 14, 2022 02:46 UTC
End Time: May 14, 2022 06:46 AM UTC

Impact: None.

May 14, 06:59 UTC
Update - VMware engineering team is actively working on the resolution. More updates will be provided in an hour or once available.

Start Time: May 14, 2022 02:46 UTC
End Time: N/A

Impact: Any orders placed on MSP and Customer onboarding with credit card payment method and any existing update Credit Card will have impact.

May 14, 05:30 UTC
Update - VMware engineering team is actively working on the resolution. More updates will be provided in an hour or once available.

Start Time: May 14, 2022 02:46 UTC
End Time: N/A

Impact: Any orders placed on MSP and Customer onboarding with credit card payment method and any existing update Credit Card will have impact.

May 14, 04:26 UTC
Update - VMware engineering team continues to work on the resolution. Further updates will be provided as available.

Start Time: May 14, 2022 02:46 UTC
End Time: N/A

Impact: Any orders placed on MSP and Customer onboarding with credit card payment method and any existing update Credit Card will have impact.

May 14, 03:49 UTC
Update - VMware engineering team is actively working on the incident. More updates will be provided in the next 30 minutes or once available.

Start Time: May 14, 2022 02:46 UTC
End Time: N/A

Impact: Under assessment.

May 14, 03:09 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 14, 2022 02:46 UTC
End Time: N/A

Impact: Under assessment.

May 14, 02:47 UTC
May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 21:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 05:12 UTC
Scheduled - Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 13, 2022 05:00 UTC
End Time: May 13, 2022 07:00 UTC
Duration: 120 minutes

Impact: Minor service interruptions are expected.

May 13, 02:52 UTC
May 12, 2022
Resolved - VMware Engineering team applied the fix which restored the service. All services are fully functional and working as expected. This will be the final notification for this incident.

Start Time: May 12, 2022 06:48 UTC
End Time: May 12, 2022 14:18 UTC

Impact: None

May 12, 14:30 UTC
Update - VMware Engineering team continues to work on the SDDC Group is not showing issue on the VMC Console. Additional updates will be provided as available.

Start Time: May 12, 2022 06:48 UTC
End Time: N/A

Impact: No existing workloads are impacted. Customers may encounter listing SDDC Groups in VMC UI.

May 12, 13:39 UTC
Identified - VMware Engineering team identified the root cause and working towards isolating and fixing the issue at the earliest. More updates shall be provided within 30 minutes.

Start Time: May 12, 2022 06:48 UTC
End Time: N/A

Impact: No existing workloads are impacted. Customers may encounter listing SDDC Groups in VMC UI.

May 12, 13:01 UTC
Investigating - VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: May 12, 2022 06:48 UTC
End Time: N/A

Impact: Under assessment.

May 12, 12:03 UTC
Completed - The scheduled maintenance has been completed.
May 12, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:33 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 12, 2022 07:30 UTC
End Time: May 12, 2022 12:30 UTC
Duration: 300 minutes

Impact: During this maintenance, VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted

May 11, 12:05 UTC
Completed - The scheduled maintenance has been completed.
May 12, 06:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 04:31 UTC
Scheduled - Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 12, 2022 04:30 UTC
End Time: May 12, 2022 06:30 UTC
Duration: 120 minutes

Impact: During this maintenance, VMware vRealize Log Insight Cloud, UI, Ingestion, Data Plane and Query components may be impacted.

May 11, 11:55 UTC
May 11, 2022
Resolved - The issue has been confirmed as resolved. This is the last update for this incident.

Start Time: May 11, 2022 17:52 UTC
End Time: May 11, 2022 20:25 UTC

Impact: None

May 11, 21:01 UTC
Monitoring - VMware engineers have identified the bug and corrected the issue. The service will be monitored for 30 minutes. Further updates shall be provided in the next 30 minutes.

Start Time: May 11, 2022 17:52 UTC
End Time: May 11, 2022 20:25 UTC

Impact: None

May 11, 20:47 UTC
Investigating - We are still seeing the reported issues. VMware engineering team continues to investigate further on the same. Further updates shall be provided in the next 30min.

Start Time: May 11, 2022 17:52 UTC
End Time: N/A

Impact: VLP customers delivering on-demand and live classes are impacted.

May 11, 20:03 UTC
Update - Some users are still reporting issues. Switching browsers can help resolve the issue. The service will continue to be monitored. This next update will be in 30 minutes.

Start Time: May 11, 2022 17:52 UTC
End Time: May 11, 2022 18:26 UTC

Impact: None. During the incident, VLP customers delivering on-demand and live classes were impacted.

May 11, 19:32 UTC
Monitoring - VMware engineers implemented a fix for the issue. We are monitoring the service. This next update will be in 30 minutes.

Start Time: May 11, 2022 17:52 UTC
End Time: May 11, 2022 18:26 UTC

Impact: None. During the incident, VLP customers delivering on-demand and live classes were impacted.

May 11, 18:51 UTC
Investigating - VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: May 11, 2022 17:52 UTC
End Time: N/A

Impact: Under Assessment.

May 11, 18:02 UTC
May 10, 2022
Completed - The scheduled upcoming maintenance will be cancelled and will be scheduled on a new date/time. VMware Cloud on AWS engineers will be notifying about the maintenance whenever it is scheduled for a Platform upgrade.
May 10, 15:36 UTC
Update - Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 28, 2022 15:00 UTC
End Time: May 28, 2022 18:00 UTC
Duration: 180 minutes

Impact: VMC on Dell (Dimension), VMC Console and Network and Security Tab will be unavailable.

May 2, 15:12 UTC
Scheduled - Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: May 28, 2022 15:00 UTC
End Time: May 28, 2022 18:00 UTC
Duration: 180 minutes

Impact: VMC on Dell (Dimension), VMC Console and Network and Security Tab will be unavailable.

May 2, 15:11 UTC
May 9, 2022

No incidents reported.