VMware Cloud on AWS: SDDC provisioning failures in US East (N. Virginia) region

Resolved
Resolved

VMware Cloud Services on AWS is completely operational in the US East (N. Virginia) region. This incident is resolved.

Impact: None

Start Time: November 2, 2019, 23:43 UTC End time: November 3, 2019, 06:28 UTC

Update

VMware Engineering team continue to stabilize the issue. The next update will be provide in 2 hours or sooner.

Impact: Users may experience issues when provisioning new SDDCs in US East (N. Virginia). There is no impact on existing workloads.

Start Time: November 2, 2019, 23:43 UTC End time: NA

Update

VMware Engineering team is working to stabilize the issue. Next update in 2 hours.

Impact: Users may experience issues when provisioning new SDDCs in US East (N. Virginia). There is no impact on existing workloads.

Start Time: November 2, 2019, 23:43 UTC End time: NA

Identified

VMware Engineering teams have identified the root cause and continue to progress towards the fix. Next update in 4 hours.

Impact: Users may experience issues when provisioning new SDDCs in US East (N. Virginia). There is no impact on existing workloads.

Start Time: November 2, 2019, 23:43 UTC End time: NA

Investigating

The SDDC provisioning are failing in US East region. VMware engineers are investigating the issue and we will provide additional updates as soon as possible.

Impact: Users may experience issues when provisioning new SDDCs in US East (N. Virginia). There is no impact on existing workloads.

Start Time: November 2, 2019, 23:43 UTC End time: NA

Began at:

Affected components