VMware Engineering resolved the issue and services are working as expected. This incident is resolved and there will be no further updates.
Start Time: June 23, 2022 09:58 UTC End Time: June 23, 2022 12:25 UTC
Impact: None.
Posted Jun 23, 2022 - 12:48 UTC
Update
VMware Engineering is working further towards resolving the issue with Pivotal Tracker Attachments and Search Services. More updates will follow in one hour or once available.
Start Time: June 23, 2022 09:58 UTC End Time: N/A
Impact: Customers will not be able to upload attachments in Pivotal Tracker tool and also will not be able to search entities having attachments.
Posted Jun 23, 2022 - 12:11 UTC
Identified
VMware Engineering is progressing towards resolving the issue with Pivotal Tracker Attachments Services. More updates will follow in 30 minutes or once available.
Start Time: June 23, 2022 09:58 UTC End Time: N/A
Impact: Customers will not be able to upload attachments in Pivotal Tracker tool.
Posted Jun 23, 2022 - 11:23 UTC
Update
VMware Engineering is currently engaged to investigate and resolve the issue with Pivotal Tracker at earliest. More updates will follow in 30 minutes or once available.
Start Time: June 23, 2022 09:58 UTC End Time: N/A
Impact: Customers will not be able to upload attachments in Pivotal Tracker tool.
Posted Jun 23, 2022 - 10:37 UTC
Investigating
Pivotal Tracker is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.