Resolved

There were no alerts or issues reported during the monitoring period and all services are working as usual. This is the final notification about this incident.

Start Time: January 13, 2023 18:36 UTC End Time: January 13, 2023 19:19 UTC

Current Impact: None.

Monitoring

VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 2 hours.

Start Time: January 13, 2023 18:36 UTC End Time: January 13, 2023 19:19 UTC

Current Impact: None, during the impact Users, may have experienced intermittent login issues.

Update

VMware Engineering teams are making progress toward issue mitigation. More information will be shared in the next 30 min or as available.

Start Time: January 13, 2023 18:36 UTC End Time: N/A

Current Impact: Users may have experienced intermittent login issues, however, the service has been fully functional for the last 60min.

Update

VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: January 13, 2023 18:36 UTC End Time: N/A

Current Impact: Under assessment.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 13, 2023 18:36 UTC End Time: N/A

Current Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
      • HCX
      • VMware Cloud Disaster Recovery
      • VMware Cloud Flex Storage
      • VMware Cloud on AWS Outposts
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware Cloud Provider Commerce Portal
    • VMware vCloud Usage Insight
    • VMware HCX
    • VMware Marketplace
    • VMware NSX Advanced Load Balancer
    • VMware vSphere+
    • VMware Skyline
      • VMware Skyline
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh