VMware Skyline Service Intermittent Availability Issue

Resolved
Resolved

The VMware Skyline Service is working as expected. This is the final update.

Start Time: April 04, 2019 10:00 AM UTC End Time: April 04, 2019 12:28 PM UTC

Impact: None

Monitoring

VMware Skyline Service Logins are working as expected. Users are now able to login to VMware Skyline Advisor via My.vmware.com as well as from console.cloud.vmware.com. Our engineers are closely monitoring the systems and we will continue to update as we have more information.

Start Time: April 04, 2019 10:00 AM UTC End Time: April 04, 2019 12:28 PM UTC

Impact: None

Identified

VMware Skyline Service is experiencing an Intermittent Login issue. Users may not be able to login to VMware Skyline Advisor via My.vmware.com, however, users can access VMware Skyline Service from console.cloud.vmware.com. Our engineers have identified the issue with the service disruption and we will continue to update as we have more information.

Start Time: April 04, 2019 10:00 AM UTC End Time: N/A

Impact: Users may not be able to login to VMware Skyline Advisor via My.vmware.com. Users can access the VMware Skyline Service from console.cloud.vmware.com. We do not expect an impact to existing workloads.

Investigating

VMware Skyline Service is experiencing an Intermittent Login issue. Users may not be able to login to VMware Skyline Advisor via My.vmware.com. Our engineers are currently investigating the issue with the service disruption and will continue to update as we have more information.

Start Time: April 04, 2019 10:00 AM UTC End Time: N/A

Impact: Users may not be able to login to VMware Skyline Advisor via My.vmware.com. Users can access the VMware Skyline Service from console.cloud.vmware.com. We do not expect an impact to existing workloads.

Began at:

Affected components