Report processing remained stable during the monitoring period, and there were no issues reported. This incident is resolved, and there will be no further updates.
Start Time: September 14, 2023 03:30 UTC End Time: September 14, 2023 05:30 UTC
Current Impact: None
Posted Sep 14, 2023 - 13:12 UTC
Monitoring
The CloudHealth platform experienced an issue that has caused AWS and GCP Cost and Usage reports data to be delayed by ~4 hours for a subset of customers. FlexReport data is not impacted by this issue, so it may be utilized where applicable as a workaround. Current Status and Action Plan: The issue has been remediated and team is currently monitoring the backend performance.
Start Time: September 14, 2023 03:30 UTC End Time: September 14, 2023 05:30 UTC
Current Impact: Currently None. However, during the time of the incident, Users might have observed delays in AWS and GCP Cost and Usage reports.
Posted Sep 14, 2023 - 06:57 UTC
This incident affected: VMware Aria Cost Powered by CloudHealth (AWS Data, Google Cloud Data).