No issues were observed during the monitoring period. This incident is resolved and there will be no further updates for the same.
Start Time: August 02, 2022 03:40 UTC End Time: August 02, 2022 03:46 UTC
Impact: None
Posted Aug 02, 2022 - 06:17 UTC
Monitoring
VMware Engineering teams are able to identify the root cause and apply a fix to restore the service. Team shall closely monitor the service for stability and provide further updates in the next 1 hour.
Start Time: August 02, 2022 03:40 UTC End Time: August 02, 2022 03:46 UTC
Impact: Currently, no impact. Few users may have observed failures to purchase new subscription during incident duration.
Posted Aug 02, 2022 - 04:08 UTC
Investigating
VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.
Start Time: August 02, 2022 03:40 UTC End Time: N/A
Impact: Under assessment.
Posted Aug 02, 2022 - 03:41 UTC
This incident affected: VMware Cloud Services Platform (VMware Cloud Services Billing, Payments and Usage).