The issue has been confirmed as resolved. This is the last update for this incident.
Start Time: May 11, 2022 17:52 UTC End Time: May 11, 2022 20:25 UTC
Impact: None
Posted May 11, 2022 - 21:01 UTC
Monitoring
VMware engineers have identified the bug and corrected the issue. The service will be monitored for 30 minutes. Further updates shall be provided in the next 30 minutes.
Start Time: May 11, 2022 17:52 UTC End Time: May 11, 2022 20:25 UTC
Impact: None
Posted May 11, 2022 - 20:47 UTC
Investigating
We are still seeing the reported issues. VMware engineering team continues to investigate further on the same. Further updates shall be provided in the next 30min.
Start Time: May 11, 2022 17:52 UTC End Time: N/A
Impact: VLP customers delivering on-demand and live classes are impacted.
Posted May 11, 2022 - 20:03 UTC
Update
Some users are still reporting issues. Switching browsers can help resolve the issue. The service will continue to be monitored. This next update will be in 30 minutes.
Start Time: May 11, 2022 17:52 UTC End Time: May 11, 2022 18:26 UTC
Impact: None. During the incident, VLP customers delivering on-demand and live classes were impacted.
Posted May 11, 2022 - 19:32 UTC
Monitoring
VMware engineers implemented a fix for the issue. We are monitoring the service. This next update will be in 30 minutes.
Start Time: May 11, 2022 17:52 UTC End Time: May 11, 2022 18:26 UTC
Impact: None. During the incident, VLP customers delivering on-demand and live classes were impacted.
Posted May 11, 2022 - 18:51 UTC
Investigating
VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.
Start Time: May 11, 2022 17:52 UTC End Time: N/A
Impact: Under Assessment.
Posted May 11, 2022 - 18:02 UTC
This incident affected: VMware Lab Platform (US West (Washington) - us-west-2).