Resolved

This incident has been resolved.

Start Time: January 18, 2019 08:05 PM UTC End Time: January 18, 2019 08:29 PM UTC

Impact: None

Update

Console Login for VMware Cloud Services are executing successfully. We will monitor our VMware Cloud Services to confirm no interruption in service. We will provide additional updates as soon as possible.

Start Time: January 18, 2019 08:05 PM UTC End Time: January 18, 2019 08:29 PM UTC

Impact: None

Monitoring

Console Login for our VMware Cloud Services have recovered. We are verifying full service functionality. We will provide an additional update as soon as possible.

Start Time: January 18, 2019 08:05 PM UTC End Time:

Impact: Users should be able to successfully login to the consoles of our VMware Cloud Services. We do not expect an impact to existing workloads.

Identified

VMware Cloud Services are recovering. We are verifying full console login functionality. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Impact: Users may not be able to intermittently login to the consoles of our VMware Cloud Services. We do not expect an impact to existing workloads.

Investigating

VMware Cloud Services are experiencing an intermittent issue with console login. We are currently investigating the issue with the service disruption and will provide an update as soon as possible.

Impact: Users may not be able to login to the consoles of our VMware Cloud Services. We do not expect an impact to existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware HCX
    • VMware Skyline
      • VMware Skyline