VMware Cloud Services Intermittent Availability Issue

Resolved
Resolved

VMware Cloud Services is fully operational for Singapore Region. All services are working as expected. This incident stands resolved.

Start Time: July 17, 2020 06:45 UTC End Time: July 17, 2020 7:30 UTC

Impact: None

Monitoring

VMware Engineering have confirmed that the intermittent behavior is currently mitigated. However, we shall continue to monitor this for the next '4' hours and provide updates accordingly.

Start Time: July 17, 2020 06:45 UTC End Time: July 17, 2020 7:30 UTC

Impact: None

Update

VMware Engineering is aware of an intermittent access issue with Cloud services console specific to Singapore location and are working towards restoration. More updates will be provided as available.

Start Time: July 17, 2020 06:45 UTC End Time: N/A

Impact: Users may experience intermittent failures while accessing console.cloud.vmware.com

Investigating

VMware Cloud Services is experiencing Intermittent Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: July 17, 2020 06:45 UTC End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
      • VMware Lab Platform
    • VMware Skyline
      • VMware Skyline
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh