VMware Compatibility Guide Service Issue
Incident Report for VMware Cloud Services
Resolved
VMware Engineering team applied the fix and validated the service. This is the final notification for this incident.

Start Time: November 20, 2023 05:28 UTC
End Time: November 20, 2023 06:15 UTC

Current Impact: None
Posted Nov 20, 2023 - 07:31 UTC
Monitoring
VMware Engineering team has implemented mitigation measures and are seeing improvement and recovery of the service. However, To ensure stability we will monitor the service for the next 1 hour.

Start Time: November 20, 2023 05:28 UTC
End Time: November 20, 2023 06:15 UTC

Current Impact: None.
Posted Nov 20, 2023 - 06:27 UTC
Identified
VMware Engineering team has identified a potential problem and is working towards applying the fix. More updates shall be provided within 30 minutes or as available.

Start Time: November 20, 2023 05:28 UTC
End Time: N/A

Current Impact: Customers will not be able to access VMware Compatibility Guide Service.
Posted Nov 20, 2023 - 05:48 UTC
Investigating
VMware Compatibility Guide Service is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: November 20, 2023 05:28 UTC
End Time: N/A

Current Impact: Under Assessment.
Posted Nov 20, 2023 - 05:32 UTC
This incident affected: VMware Compatibility Guide Service.