Resolved

No issues were reported during the monitoring period. This issue stands resolved and no more updates will be provided for this incident.

Start Time: July 14, 2021 08:28 UTC End Time: July 14, 2021 09:12 UTC

Impact: None

Monitoring

VMWare engineering team has mitigated the issue and currently there is no user impact. Issue will be monitored for the next two hours for stability. Next update will be within hours or once available.

Start Time: July 14, 2021 08:28 UTC End Time: July 14, 2021 09:12 UTC

Impact: None

Identified

VMware engineering team has identified the root cause of Login unavailability issue which was causing user logins to fail and is currently working towards a resolution. The next update will be within 30 minutes or once available.

Start Time: July 14, 2021 08:28 UTC End Time: N/A

Impact: Users may not be able to access certain services. We do not expect any impact on the existing workloads.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: July 14, 2021 08:28 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
      • VMware Lab Platform